04/03/09

worst lunch special ever

by bermor

I had the lunch special on a rainy afternoon because I had been to the location on east 86 street and the food there was good not stellar but pleasant.I ordered a dish advertised as chicken with fresh mushrooms. I also had the hot and sour soup which i had enjoyed at 86 street- here it was a tepid murky mess.But the worst was the mushroom and chicken dish the mushrooms were canned not fresh and they had an off sour taste. The chicken was greasy when I complained they said I had eaten too much of the chicken and they couldnt do anything( it was the mushrooms that were suspect and bad the chicken was just fatty). This was the most disappointing meal I have had in a long time and I will never go to either of the locations again.Hopefully since it happened this afternoon I alsowon't get sick from those dreadful mushrooms- they were just conventional canned mushrooms but I think they were spoiled.Yuck!!

• Pros: sister location on east 86 is better
• Cons: bad food, poor service murky food

02/12/09

Terrible Experience!! Stay away!!

by gotchae18

Terrible experience!!! By far the most arrogant and rude staff I have experienced in NY. Went over with a guest for lunch and left the place with a really 'sour' experience. The staff there believes that customers show up to the place in desperation. I was literally pushed out of the restaurant when I was done. My suggestion to everyone is to first of all avoid the place and if you do unfortunetly end up there, make it a point that you are the customer and demand the service that you are paying these guys for. Absolutely no service industry etiquettes, on the contrary very rude and pathetic - end to end. Stay away!!!!! They do not deserve to be patronized with that attitude. Their business has to wrap up as whatever they have going has to diminish!!!!

• Pros: None
• Cons: Too many

10/29/08

Be careful about your bill!

by restaurant111

After I found that they charged me over $2 for the steam rice which should be free, I asked the man who gave me the bill if customers should pay for steam rice.

His answer is no. Therefore I told him why the bill was wrong.

The man reviewed my bill and took my credit card away with murmuring so I thought he will correct the bill.

However, after he came back, he rudly threw some rice on my table and yelled to me " Now you should feel satisfied! " I was shocked!

He left my table right away. I checked the bill and found that I was overcharged! He did not canged the wrong number even though he knew the bill was wrong!

What I can do is asking the cahier who is standing in front of the front desk and witnessing everything to correct the bill. This time he tried to use different ridiculas reasons convinced me I should pay for the steam rice. At first, he said that customers can only get one free bowl of steam rice for each dish they order. He thought my friend and I (two people) only ordered two dishes so we could not argue with him. However, we were hungry that day so we totally ordered "four" dishes. Then he changed his excuses. He said that because the manager had gone home, no one was in chage of the cash desk. Based on what he said, we can only accept bad luck without complaint and go home. I tried to keep arguing with him, however, my friend was tired and wanted to go home so I gave up.

I want to remind everyone be careful. Adding small amount of money is hard to find. Even though I found it, they still use some tricks to take away my money.