07/12/09

Not the best thai in nyc

by FabianM

I flew in from Bermuda and my friend and I wanted some thai food. So I typed in best thai in NYC in google and I liked this restaurant's website. But what you see and what you get are two different things. I called their restaurant twice and emailed them twice and no one replied.

The food was below average. How this restaurant was rated to be one of best thai restaurant's in NYC is a bigger mystery than the Bermuda Triangle.

And to top it off. After leaving $3 change the waitress came back pointing out that the tip was below the 17% 18% and 20% Normally I would tip 20 -25% but this service did not even deserve the $3

• Pros: none
• Cons: awful service and below average food

06/10/09

Best Thai in NY

by pearlypg

The food is DELICIOUS!!! I tried Jaiya after reading good reviews and was not disappointed. I had their lunch special the first time, and dinner the next. Each dish I ordered had its own taste level and did not borrow curries from other dishes. I enjoyed the food, which was excellent. Beware of the spice level though. I am Indian and love spicy food, and can take all kinds of spicy, but DO NOT ask for VERY spicy. Your tongue will burn like hell. Medium spicy is very spicy, so stick with mild if you don't like spicy food. But the food is oh so delicious and worth it. The best in the city, and I live in Hell's Kitchen so have tried the umpteen Thai places here.

• Pros: Yummy yummy food
• Cons: Tiny place

09/22/08

Below Average Food, Terrible Service, and Loud Noisy Ambience.

by lovefood333

I'm a professional reviewer so usually the restaurant experience is a combination of how tasty the food is, the level of service and ambience and of course value for money.

Food

The food is below average, there's really no taste to it at all. Its just very spicey, and I can handle spice so it wasnt a problem, but if you get over the spicey hot taste, there's no flavor.

Service is Terrible

I saw a family wait for 40 minutes, their name was next on the wait list, I was standing at the bar and could follow the conversation, and then when it was their turn, the host gave their table away to another group, who was her friend who spoke her language (from the same region). When the family mildly protested she said they had come there first, which was rightly contradicted and they they made up a new reason and said no these guests had reservations, which was totally untrue as I was on the reservation list and saw there was no other person there. Which was quite inscrupulous and not professional. The family who waited 40 minutes left.

The waiters are over eager to take your order and rush you out the door with the bill paid, so you have to eat fast or worry about the waiters howevering around you asking if you are done, this was done in more than a few tables I noticed. I had made a order and half way through they said they didnt have it and so had to reorder, they recommended a dish more expensive that would come quicker.

The Ambience

Extremely loud and noisy, packed into a small sitting area, elbow to elbow with other guests and you just cant have a decent conversation with your dinner company.

Value for Money

Not at all, below average food, terrible service, noisy loud ambience, overall not recommended.

Thank you.

• Pros: Very little, food came reasonably quick.
• Cons: Terrible Service, below average food, extremely noisy environment.