10/22/09

Never Go!

by sakediva

The food at Phoenix Garden had been decent but it had a long reputation of a poor service. Many of my friends stopped going there but I still went because until today I didn't know the meaning of a truly bad service.

Phoenix Garden has always operated under BYOB. As a service they brought out an icebox for drinks and I had never been charged. Today my bill came with unknown charges and I questioned the waitress. The son who took over his father's business responded to my inquiries with nasty arrogant manners. Because he was unbearable I told the waitress that they've just lost a customer.

When I got up my seat I left my coat on my seat, the owner yelled at me and reminded me to take my coat so that I wouldn't return. Then he cursed and said, “F*ck you Bitch, never come back again.” The waiter stared at him and froze. I said under no circumstances his behavior is acceptable and I will make sure that the world know of my experience. In this recession, I rather spend my money elsewhere. Cheers to my last visit to Phoenix Garden.

• Pros: No comments
• Cons: I was called a bitch for questioning my bill.

01/01/09

I don't know where the negative reviews come from

by duranie70

I have been here twice in the past 2 months and I will be coming back again.

The food is good- esp for the price. I had the salt and pepper prawns and they were delicious.

I have never been treated badly, the staff has been very nice on the occasions I came.

You can also bring your own wine and beer which is wonderful in these tough times.

You should try it out, you'll enjoy it. Remember that it is cash only.

• Pros: BYOB
• Cons: Cash Only

11/20/08

Terrible Food

by chris34567

The food is awful and when i went to the bathroom there were rodents running around. Service is terrible and the owner is extremely rude. I will never go there again.

• Cons: dirty, rude people, bad food