2 Park Ave, New York, NY | Directions 1001640.746246 -73.982456
Neighborhoods: Kips Bay, Midtown
Best pharmacy in Murray Hill – We were fed up and disgusted with Pasteur, between the rudeness, filth, and the fact that they closed whenever they felt like it, (don't bother to read the sign that says they close at 6:30, they close whenever they want!) They made us feel that it's time to find a new drugstore. We're very happy with Irmat, the pharmacist is wonderful, they never make mistakes, the store is spotless, can't say enough about them! I wish they were open on Sundays, but other than that, they're terrific!
Disappointing Customer Service – Irmat is well organized and has lots of great products. In fact I spent almost $200 in two months on hair, face, and body products. My dissatisfaction, however is with the customer service I received when I tried to return a faulty product. A body wash I bought had a crack on the base that I didn't discover until I was home. When I touched the base at home it broke open. I took the container back to the store. Manager explained that if it had happened in store, then they could take back. The product is the most inexpensive item I bought there ($11). When I came to the counter to request another, I also had another $50 of merchandise I wanted to buy. I am not one to return things. Normally I suck these things up. I'm disappointed that the manager assumed I was responsible and that the amount of money I spent there (I showed receipts for three visits), and planned to keep spending, had no weight. Fortunately for me other places in the city and online carry the same products.
Best prices in the murray hill area. Walkin there and get a 1.5lt of water for $1.25! Thats half price compared to everywhere else! I just moved here and this will be my go to pharmacy!
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