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The Avalon

16 E 32nd St
New York, NY 10016
Phone: (212) 299-7000
Fax: (212) 299-7001
Citysearch
Cross Street:
Between Madison Avenue and 5th Avenue
Directions:
6 at 33rd St

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Editorial Review for The Avalon – by Gayot.com

The Scene
This small hotel is located in a former office building in the Madison Park district, close to the Empire State Building and Herald Square. The intimate lobby features colorful Italian marble floors, columns and a coffered ceiling. Off the lobby, the mahogany-paneled library with fireplace has a clubby feel.

The Details
The 100 rooms and suites are decorated in serene earth tones and furnished in a traditional style. In the larger rooms, shoji screens separate sleeping and sitting areas. Amenities include dual-line telephones with data ports, 27-inch interactive TVs, ergonomic chairs, coffee/tea makers, safes, umbrellas and the hotel's signature body pillow for a comfortable night's sleep. The Italian marble bathrooms are equally well-equipped with Frette velour robes and scales. Executive suites have fax machines, Bose wave radios, cordless phones, whirlpool tubs and separate showers, among other amenities. Complimentary breakfast and afternoon tea are served.

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The Extras

The Avalon Grill features traditional American fare and is open for lunch and dinner.

User Reviews for The Avalon

1 Star Rating: Not Recommended

03/02/2008 Posted by 2008NYCtraveler

I have stayed at this hotel for the past 5 years. Both visits in 2007 & 08 have been less than favorable. Broken bathroom sinks, broken showers -- makes you question WHO is cleaning the rooms before your visit. Front desk were slow to respond, and the Manager only offered a Free Breakfast Voucher. Can you imagine using a washcloth to clean yourself and then heading to meetings all day long in Manhattan. Tried on numerous occasions to resolve my stay, but ultimately, the General Manager was beyond CLUELESS. The manager had the nerve to quesion me "was the shower clean"? How could it be if the shower was not functioning. Left a very bad impression, and my business is now going elsewhere. Appreciate the location and size of the rooms, but starting to get warn down & Cusomer Service is non-existent : ((

Pros: Convenient Location

Cons: Poor Mgmt & Upkeep

5 Star Rating: Highly Recommended

02/21/2008 Posted by katie303

Have just got back from here and would definately recommend the Avalon. Great location, friendly and helpful staff, Rooms excellent size and comfortable. Will definately be going back!!,

Pros: gret loction and great rooms

Cons: shower could be updated - water was a bit slow coming out

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Editor's Review

Grandeur and intimacy in a Corinthian-style boutique hotel.  See the full editorial review.

Insider Tips

The Extras

The Avalon Grill features traditional American fare and is open for lunch and dinner.

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Hotel Information

Payment Types

  • Discover
  • Diners Club
  • Visa
  • American Express
  • MasterCard

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