Doesn't Recommend

Cheri C.

Joined 6 months ago

I had a bad experience with this company. The price was ridiculously high and he pretty much bullied me into getting it done. Unfortunately I had an emergency and had to have my locks changed . Also I dont think they are on Madison ave as the ad says, I walked by there and it is a large office building . No way will I call them again .

Recommends

den r.

Joined 1 year ago

Our lock was not working and we couldn't open our door. The. Our lock was not working and we couldn't open our door. The guy from this locksmith company dashes over in 30 minutes and with a bit of time and effort, did a door repair, with a new lock and a better one (high security as opposed to a deadbolt). He was professional, courteous, and the fee was very reasonably priced, especially considering it was an emergency service call. We were really pleased and would definitely use him again in the future

Recommends

dfgg

Joined 2 years ago

provides premium locksmith service when you need it most! We. provides premium locksmith service when you need it most! We provide residential locksmith services, commercial locksmith services and 24/7 Emergency Locksmith services. When you experience a home lock-out, an auto lock-out or a business lock-out, we know that it requires immediate attention and we will be there for you. If you lost keys for your vehicle, home or office, we will create a new set for you on the spot. Call us today. We are a mobile service locksmith company in the San Jose Bay Area. We offer 100% satisfaction and back it up with our great customer services and

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dannm234

Joined 2 years ago

The customer service this locksmith had was amazing, I wish. The customer service this locksmith had was amazing, I wish it was like that everywhere. they really showed that they cared and were willing to help me and give me the best service. Super friendly and patient with me, walked through the whole process with me and communicated with me what was going to be done and the pricing, before anything was even started. It was great! Nice people and company to work with if your looking for a locksmith!

The customer service this locksmith had was amazing, I wish it was like that everywhere. they really showed that they cared and were willing to help me and give me the best service. Super friendly and patient with me, walked through the whole process with me and communicated with me what was going to be done and the pricing, before anything was even started. It was great! Nice people and company to work with if your looking for a locksmith!

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21212fg

Joined 2 years ago

can not say enough positive things about This locksmith com. can not say enough positive things about This locksmith company. My girlfriend and I went to them based on the internet - and they were wonderful. The service was very responsive, patient and fair . If you have find yourself locked out of house, give them a call, they are open 24 hours, we even got a real customer service person at 1 in the morning!!

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myti

Joined 2 years ago

I just need my house rekey and called this guys. They gave m. I just need my house rekey and called this guys. They gave me a fair price for the job and even fixed one of the door for free, it was fast and easy. I will save the number for sure.

Recommends

danazdsd

Joined 2 years ago

Much needed locks changed at my place was a snap for the loc. Much needed locks changed at my place was a snap for the locksmith. He definitely had the know how such a job, I will recommend and use this company's service again.

Recommends

moshe24

Joined 4 years ago

It was a wintery Friday night and I got home late to discove. It was a wintery Friday night and I got home late to discover that my house had been broken into by my ex boyfriend who still had a key. I called the police and then called them because I had heard that the operate as a emergency locksmith. These guys came out straight away and did a lock re key for me. I was really surprised at the good price because it was late at night and it was an emergency locksmith service after all. I would definitely call them if I ever need emergency locksmith services again.

Recommends

danbkj

Joined 2 years ago

Our lock was not working and we couldn't open our door. The. Our lock was not working and we couldn't open our door. The guy from this locksmith company dashes over in 30 minutes and with a bit of time and effort, did a door repair, with a new lock and a better one (high security as opposed to a deadbolt). He was professional, courteous, and the fee was very reasonably priced, especially considering it was an emergency service call. We were really pleased and would definitely use him again in the future

Doesn't Recommend

Arboretum

Joined 3 years ago

Difficult, complicated, unhelpful. These guys were close by and i had none others who have used them..

First they gave me a quote, upon research i realized i could buy the lock on line for 400 bucks (meaning they could buy the lock whole sale for 250 when i called the manufacture) they wanted to charge me 750 for the lock and installation... so 500 bucks to instal a lock that takes no more than a 1.5 hrs to install??? i was in a jam and need the work fast.

They came down on the price when i told them my findings.

FIrst they installed the wrong lock, then the battery died a few days later which locked me out of my office

Second they are being very unhelpful. Not calling me back, leaving me to do all the research on the lock i originally ordered... at this point i know more about this lock system then they do

They are being very difficult on the phone and straight up rude, like this was my fault

Meanwhile i am 1500 bucks out of pocket, with locks i do not want and loosing business cuz i cant get into my office

Also i have spent hours on the phone researching and calling them along with manufactures and other lock dealers

Yah 30 yrs in biz.. but stuck in time... prices are high, service is grumpy and poor, over all a bad experience.

I would take my money else where.