07/03/09

Very nice

by Eis4enough

We just returned from vacation in NYC and we stayed at the Intercontinental Hotel. We were very pleased. The hotel is lovely and the location was great. We had a room on the 14th floor and while we didn't have a view, we didn't care because the room was large, quiet, clean and the beds so comfortable, which is really all that mattered as far as we were concerned. The bathroom while not very large, wasn't exactly a closet either. The bathroom was clean and we found a fresh supply of towels every day. The maid service was great - we came back to the hotel after a long day of exploring the city to find the a/c on, the beds made with fresh, clean sheets and the bathroom clean.

We would definately stay there again.

• Pros: Location

06/09/08

Great Hotel in Midtown

by mac

Our first trip to NYC. Great location in midtown - a little quieter than the Times Square hotels which was one of the reasons we chose it. Close but not too close. Front desk and concierge staff were adequately friendly/helpful. The restaurant, bell hop and housekeeping staff were stellar. Our room was fine - not quite as polished, neat and clean for what I expect from a 4 star hotel but the bed was extremely comfortable which is all that really matters after a long day exploring the city. This is a good choice in midtown.

• Pros: Location, very comfortable, lots of amenities.
• Cons: Room could have been cleaner upon arrival

11/20/07

Good location, less than stellar service

by hkybuff

The location was convenient, pretty central to where I needed to be on this specific trip. Unfortunately, the room was pretty average, the bed was uncomfortable and my biggest problem was the maid service. I had to ask them daily to replenish the towels and toiletries in the bathroom. I travel to New York quite often for business and in my opinion there are other great hotel options in this price range.

• Pros: location, restaurant
• Cons: maid service, bed