Grand Hyatt New York

(212) 883-1234

Park Ave at Grand Central Station
New York, NY 10017 40.7521 -73.9776

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Neighborhoods: Murray Hill, Midtown

Last updated 10.29.11

Category:

Hotels & Motels

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Editor's Tips

What People Are Saying About Grand Hyatt New York

Featured Review

Contributor

Contributor

The Scene – This hotel next to Grand Central Station delivers efficiency but not a lot of charm. The glitzy glass and marble lobby has Donald Trump's name all over it, along with the landscaped yet disappointingly austere Sun Garden Lounge (a good place to people watch). One big plus for sports fans is that visiting baseball, hockey, basketball and football teams often stay here, making it a good place for autograph hunting and gawking at multimillion-dollar ballplayers. – – The Details – The 1,311 rooms are airy and comfortable. Corporate travelers are especially…

Editor's Tips

The Extras:
For information on the city and other hotels.
ambiance
75.0% positive
  1. “Back rooms do not enjoy much of a view, but they are quiet.”
  2. “Superb central location; courteous helpful staff; well-appointed, comfortable, fairly large rooms”
  3. “The bathroom could use some updating however the bed was very comfortable.”
  4. “We also read reviews that the bed was not comfortable but we thought it was quite comfortable.”
  5. “Excellent location and beautiful hotel”
  6. “It had great food, great service, and it was in a good location.”
  7. “I'm sure not all rooms have a great view (hotel is "H" shaped and some rooms might look back in on the hotel), but if that is the case, request another room!”
  8. “Although our room did not have much of a view, it was a great location and central to everything.”
  9. “The location is great, right by Grand Central Station.”
  10. “The hotel is beautiful and the room was very comfortable.”
  11. “Great location, minutes from downtown or uptown whether by cab subway or just plain walking.”
  12. “Adjacent and connceted to Grand Central Station, it could not be in a more convenient location.”
drinks
100.0% positive
  1. “The drinks are great, cigar smoking allowed and the Pan-Seared Sea Bass is outstanding.”
  2. “We had drinks at the hotel bar one evening and had a delightful experience.”
food quality
100.0% positive
  1. “Always tons of fresh foods.”
  2. “It had great food, great service, and it was in a good location.”
overall
100.0% positive
  1. “good place to stay in the city”
return potential
0.0% positive
  1. “Pricey at full rate, but I would not hesitate to return or to recommend.”
service
83.33000183105469% positive
  1. “Superb central location; courteous helpful staff; well-appointed, comfortable, fairly large rooms”
  2. “Price, service, and friendly people everywhere.”
  3. “The rooms are excellent, service fit for a king, and one of the best locations in the city.”
  4. “The rooms were dirty and the staff in the restaurant was appallingly rude.”
  5. “Excellent service at check in and throughout stay.”
  6. “It had great food, great service, and it was in a good location.”
value
100.0% positive
  1. “We paid 140 per night on Priceline which is excellent value for this hotel.”
wait time
100.0% positive
  1. “Great location, minutes from downtown or uptown whether by cab subway or just plain walking.”
2 Star Rating: Below Average

11/04/11

DON'T STAY HERE !! IMPERSONAL & RACIST STAFF

by ShitNoMore

If youre a people of color...of any kind, DO NOT STAY here ! the staff, esp. the check in staff ( the niggah's) will put the race issue to the table, and all they do is to check you in, i guess to some people, checking people is hard to do. Also, some of the staff here are SOO impersonal. Asking for a late check out for a 5night stay they cant even do that. Kept knocking at my door to do housekeeping ( even the tag says " donot distub" sign in on. and didnt stop 'til I open the door and told them hold on to the cleaning.

The lady bartender was nice and warm and the man during my check out was courteous and nice.

They are doing a renovation, again, hopefully, they will also overhaul the attitude.

4 Star Rating: Recommended

11/11/10

Awesome Hotel

by yepalmer

As many times as I've visited NY (about 15 times), last year was my first time that I stayed at the Grand Hyatt/ Grand Central Station. It's in walking distance to everything (Time Square, Central Park, major shopping districts and some of the best restuarants in the country). The ambiance was nice and relaxing. The hotel employees were attentive and outgoing, the restuarant food was deliscious, and the rooms...though small, were very clean and fresh! I'll be traveling to NY again in just a few weeks, and once again...I'll be staying at the Grand Hyatt/Grand Central Station!

3 Star Rating: Average

11/30/09

Nice place to stay

by Wagnerp

good place to stay in the city

5 Star Rating: Highly Recommended

08/26/09

Love This Hotel.

by littleblessings

I have stayed here many times. It is a beautiful hotel.

I love the fact that when it is cold outside you can just shop in the mall underneath the hotel. I love the Grand Central Market. Always tons of fresh foods.

The rooms are a little small, but this is NYC.

I loved my stay. I usually can get this on priceline for the rate of $105.00 per night when I am lucky.

  • Pros: Right by Grand Central Station
5 Star Rating: Highly Recommended

04/16/07

Good hotel all around

by jessdanyelle

My husband and I spent a long weekend in NYC and were on a budget. The Grand Hyatt had several specials that met our requirements. We thought because we were skimping on cost the hotel wouldn't be as nice but we were wrong. We had a very early Saturday arrival and the hotel was able to get us a room to checkin. They asked if we would be ok with a handicap room, which we were. Turns out, the handicap room actually provided more space than a normal room. The only main difference we noticed was the bathroom being a bit lower. We read complaints about the space of the room but we found it to be rather large for NYC. We also read reviews that the bed was not comfortable but we thought it was quite comfortable. We had drinks at the hotel bar one evening and had a delightful experience. The bartender was very personable. At checkout, the gentleman was very curtious and asked us specific questions about our stay. Although our room did not have much of a view, it was a great location and central to everything. The hotel is literally directly connected to Grand Central Station. There were many good restaurants in the area. Overall, we had an excellent experience and would stay at this hotel again.

  • Pros: Service, Space, Ambience, Elegance

The Details on Grand Hyatt New York

Place Categories:

  • beautiful ane luxurious hotel
  • nice fitness room
  • delightful experience
  • not comfortable bed
  • great service
  • loved stay
  • great food
  • not enjoy rooms
  • love grand central market
  • most distinctive grand central terminal
  • great drinks
  • outstanding panseared sea bass
  • excellent value
  • not great view
  • most distinctive landmarks
  • most distinctive chrysler bldg
  • most distinctive next door
  • friendly people
  • appallingly rude staff
  • good restaurants
  • decent size
  • big exam
  • great central location
  • full rate
  • good place
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