Roosevelt Hotel New York

03/19/10

Best Midtown Hotel

by Lewis101

THIS IS THE BEST HOTEL TO STAY TO BE CENTRAL TO EVERYTHING IN MANHATTAN...

I love this hotel! For the price it's pretty good since it's a block away from Grand Central Station and within 4-5 blocks you can get to Rockefeller Center, Central Park, Time Square, Empire State Building and other tourist spots you will end up checking out while in New York!

Some words of advice for those who stay here...in the summer, keep the air conditioning going cause these rooms pretty much stay hot and ask for a room above the 14th floor cause you can't hear the "NY music" aka NOISE at all hours of the day!

• Pros: Great Location and Amazing Rooftop Bar (Mad 46)
• Cons: None

10/24/09

Lovely Hotel

by Hollie166

I recently stayed here for a couple of nights. I was really impressed with the restaurant and I would say it's well worth the visit.

• Pros: great garlic bread

09/07/09

Great lobby, not so great room

by pdub22

I was a little disappointed in the size of the room after being in such a beautiful lobby area. There was no counter space in the bathroom. I had to keep bringing my things in and out with me and try to balance them ontop of the toilet. I was also disappointed that it took a while for the water to cool down in the shower and that I had to hold the spray head to wash my hair.

• Pros: Beautiful lobby and great food in the bar
• Cons: Small room and less than great bathroom

03/29/09

great place to lay your head

by travelingal272

I have brought my daughter on her first trip to New York. We are staying at the Roosevelt and the beds are amazing. The staff is friendly and helpful. The only downside is that the lobby is very crowded because the hotel seems to host a lot of events.

• Pros: Softest Beds in Town
• Cons: Croweded Lobby

03/15/09

scarry staff- would not return

by Bobye

Problems with Roosevelt Hotel in New York City:

At 2:20 am the front desk calls & says they had a complaint that our Tv was too loud. I told the woman that they were mistaken because our Tv was not on and we had been asleep for hours. as my sis and I are 62 & 64 yrs. old.

She then said I am warning you that if this happens again security will be called to knock on your door. I explained again that she was mistaken but she was very rude and continued to threaten me. I went down to the lobby and she was the only one there and I asked for the mananger and a man came to me with a phone in hbis hand.

I made a complaint with the night mananger and then again with the day manager the next day.

I was told that they would get back to me but no one ever did. We were not able to go back to sleep that night and becuause we were so tired we missed the Broadway Show that we had paid for.

We were there for several more days and no one ever contacted us. When we left on 3/01 we both filled out a comment card and explained the incident.

We have not heard anything from them at allfrom the Hotel.

They woke us us in the middle of the night for something we did not do, then threatened us.We were awake the rest of the night.

It was a terrible and costly experiance.

The room was fine but the "view" they said we had the the inside lower roof of the hotel with the airconditioners and the others wall of the hotel. The tv was good.

• Pros: nice TV
• Cons: Beware of staff