I had a difficult visa situation and Mr. Visas was very friendly and helpful during my first 2 phone calls.
However, after I sent him $235, he failed to keep me updated. Since I was under a time constraint, I was hoping for an e-mail or a phone call once every several days as to the status of my visa, but he would not respond to my e-mails or answer my phone calls. I found that I could reach him by calling from a different phone number.
Unfortunately, Mr. Visas efforts to obtain my visa failed. It was a difficult situation, so I do not blame him for this failure.
I requested a refund. Mr. Visas promptly said he would refund the money. The money never came. Finally, I sent him an e-mail saying that he can keep $100 for his efforts, but please at least return to me the amount the visa would have cost -- approximately $135. Still no response.
When I have reached him, Mr. Visas is usually congenial and always promises me the money immediately. However, he hasn't returned any money. I have been in the "please send me money" process for 8 months now.
I honestly thought the first two raving reviews were fony, but decided to take my chance anyways. I have to admit that they proved to be accurate. I applied for a UK visa (I know they deal with other countries, too). The service was fast and professional. The owner seems to be very knowledgeable and he's very courteous. He personally made sure all the docs were in check, personally picked them up and delivered the pass with the visa the next day, as promised. And - it's at a very affordable price (you can negotiate a little, too). Highly recommend, will definitely use him again!