Lord & Taylor

(212) 391-3344

424 5th Avenue
New York, NY 10018 40.751 -73.9827

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Neighborhoods: Midtown South Central, Midtown

LORDANDTAYLOR.COM

Years in business

Established in 1826

Last updated 7.09.09

What People Are Saying About Lord & Taylor

Featured Review

Kamila Przybylski

Contributor

In Short – From the flagship location on posh Fifth Avenue in Manhattan to the numerous locations across the county, this historic department store oozes designer fashion and modern elegance. While shamelessly name-dropping top brands like Ralph Lauren, Calvin Klein, Badgley Mischka, and Vera Maxwell, the shops offers both designer styles and exclusive lines. Along with its trendsetter reputation, Lord & Taylor stands for merchandise quality and customer service. Young fashionistas and shopping mavens splurge on the selection of apparel and accessories, constantly rediscovering new…

Editor's Tips

The Extras:
Lord & Taylor arranges events, and has ongoing exclusive offers
Fun Fact:
Their history is muddled with impressive first: first with an elevator, first to have purely decorative Christmas windows, and first with a woman president.
ambiance
50.0% positive
  1. . . . you just simply can not go wrong with the quality of the clothes and home goods at Lord and Taylor, plus they have a great central location in NYC right on Fifth Avenue!
  2. found the perfect dress, but did not have the size I needed on stock in this location.
menu variety
100.0% positive
  1. The store is still as classy as it ever was, but they have fantastic prices and great options to choose from.
overall
100.0% positive
  1. Not only are the designers great, and the store is spotless, the employees are pleasant, not pushy, and their personal shopping department is the best in NYC.
  2. This is one of the best department stores in NYC
service
87.5% positive
  1. Good customer service and sales
  2. The service is usually a personalized shopping experience (which does not exist in Macys) The associates are always helpful, respectful and friendly.
  3. Not only are the designers great, and the store is spotless, the employees are pleasant, not pushy, and their personal shopping department is the best in NYC.
  4. People working there are always extremely nice and helpful, not to mention genuinely friendly and talkative without a dire need to sell me something ASAP.
value
100.0% positive
  1. The store is still as classy as it ever was, but they have fantastic prices and great options to choose from.
  2. They are hosting their huge Friends and Family event in the store this weekend through Sunday and you can download their coupon on the website (please see below).
5 Star Rating: Highly Recommended

12/12/11

Shopping In Style

by MsMSilva at Citysearch

Lord & Taylor is a very classy store. Everything in L&T spells elegance. Such a pleasure shopping there or if just browsing is your thing, that's the place to go. This place is super spotless and neat. That the sales people bend over backwards to help is a huge plus. L&T is never a "hit or miss". It is guaranteed to always be a "hit". They carry a fine selection of everything! From fine jewelry on the first floor to their newly added household furnishings on the top floor. Even their Xmas decorations for your tree are exquisite and yet affordable. Some items may be pricey, but they sure are worth it! L&T = quality and taste.

5 Star Rating: Highly Recommended

06/27/11

Not Your Grandma’s Store Anymore!

by Straight to the Chase at Citysearch

Lord & Taylor… Just hearing that name, I’m instantly transported to the 1980’s of my childhood, and memories of my cashmere sweater-collecting grandmother in Minnesota, a walking 1950’s time piece herself, sea-green 67’ Buick she refused to trade in and all. To her, Lord & Taylor meant quality and sophistication, style and grace. While all the major department stores have taken hits over the years, with the rise of independent retailers like Old Navy, H & M and Target and such, Lord & Taylor more than any store struggled to stay relevant. Well, they’re still around, and while they still cater to an older, more mature set of shoppers, they have begun reaching out to a new demographic, with trendy styles galore, and lots of coupons and discounts, and sometimes even sale flyers than you can find in your local newspapers or circulars. That being said, with a name like Lord & Taylor, one cannot signify “cheap”. The name still stands for elegance… they have 16 pages worth of cocktail dresses alone on their website (and the cheapest ones on there start at $50… and average more like $200)! Their only store in NYC is located- where else, on Fifth Avenue. They have every major fashion designer’s line there!

5 Star Rating: Highly Recommended

01/08/08

WOnderful shopping experience.

by katienyc123 at Citysearch

Lord and Taylor is truly a unique shopping experience. I dread going shopping or going to dreadful time consuming stores. It is rarely crowded. The service is usually a personalized shopping experience (which does not exist in Macys) The associates are always helpful, respectful and friendly. The store is always immaculate. Associates are helpful enough to place orders from other L&T locations as well. I found the perfect dress, but did not have the size I needed on stock in this location. My sales associate located and ordered the dress for me from another location. I would never expect any service from other dept stores, simply an attitude. I highly recommend L&T.

5 Star Rating: Highly Recommended

12/07/07

This is one of the best department stores in NYC

by hnburrell at Citysearch

Lord and Taylor has completely updated their designers and have great hip new designers, for a much younger crowd, expanding the target market. The store is still as classy as it ever was, but they have fantastic prices and great options to choose from. Some of my favorites are Michael Kors, Ellen Tracy, Diesel, Paper Denim, Energie Steven, and of course, the classics like Polo and Context. Not only are the designers great, and the store is spotless, the employees are pleasant, not pushy, and their personal shopping department is the best in NYC.

Lord and Taylor recently went under new management, hence their new outlook on fashion. They are hosting their huge Friends and Family event in the store this weekend through Sunday and you can download their coupon on the website (please see below). The coupon gives you 20% off your purchase now through Monday, and if you can't make it into the store, the updated website is offering great promos right now as well, with free shipping on orders above $150. They have everything you could want for your Holiday Shopping list, even their children's department is great with designers like Ralph Lauren, Pumpkin Patch, Lily Pulitzer . . . you just simply can not go wrong with the quality of the clothes and home goods at Lord and Taylor, plus they have a great central location in NYC right on Fifth Avenue! Go to Lord and Taylor's website, and then type into the browser: /common/coupons/ lt_120307_coupon.pdf? The coupon is valid through Sunday December 9th, 2007

  • Pros: Great service, quality products and huge selection, what more can you ask for?
  • Cons: None that I can think of! :)
4 Star Rating: Recommended

05/15/06

Shop til you drop

by alliemnyc at Citysearch

I'm glad there are still stores like Lord and Taylor. It has that hometown feel of a dept store, however it's filled with a terrific selection of merchandise. I especially like where it's located. Busy, but not so packed that you dread going there. They have really good specials and their accesories dept. for women is outstanding. I bought some great mother's day gifts and like they are fully staffed and never pushy. Bloomies and Bergdorf's are very pushy. Highly Recommend.

  • Pros: Specials, Merchandise, Staff

The Details on Lord & Taylor

Place Categories:

  • helpful associates
  • great personal shopping department
  • not genuinely friendly something asap
  • helpful people
  • fantastic department stores
  • unique shopping experience
  • dreadful time consuming stores
  • great hip new designers
  • perfect dress
  • good bargains
  • good sales
  • really good specials
  • outstanding accesories dept
  • great promos
  • very pushy bergdorf
  • pleasant employees
  • not great central location
  • highly recommend lt
  • wonderful shopping
  • very pushy bloomies
  • great options
  • fantastic prices
  • huge friends
  • huge family event
  • good customer service