Bergdorf Goodman Inc

(212) 872-2526

754 5th Ave
New York, NY 10019 40.7634 -73.974

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Neighborhoods: Midtown Center, Midtown

Years in business

Established in 1901

Last updated 4.13.10

Category:

Clothing, Marketing Consultants, Department Stores, Stationery Stores, Moving Companies, Gift Shops, Tailors & Alterations, Cosmetics, Women's Clothing, Clothing Accessories, Bridal Shops, Storage, Jewelry & Watches, Men's Clothing, Opticians, Shoes

Payment Methods:

American Express, Diners Club, Visa, MasterCard

Shopping Services:

Mail Order Shopping

Dry Cleaning & Laundry Services:

Fur Storage

Clothing Accessory Products:

Hair Accessories

Other Locations:

Editor's Tips

What People Are Saying About Bergdorf Goodman Inc

Featured Review

Contributor

Contributor

The Scene – What this tall, slim store lacks in size, it makes up for in poshness and intricate presentation. Each floor sends you in circles where you do lap after lap, marveling at how people spend their dough. It's pricey and items are arranged with immaculate attention to detail: i.e., by color, texture and country of origin on the housewares floor. – – The Goods – All the top luxury designers are here, each with their own little branded area. But what's more, Bergdorf has an incomparable fine jewelry selection, an antiques gallery, gourmet foods, personalized…

Editor's Tips

Know Before You Go:
On the ninth floor, Susan Ciminelli offers luxurious seaweed-centric healing.
The Extras:
Stroll "across the avenue" and into a world out to create the perfect gentleman, thread by thread. Go for custom tailoring and a nice cafe that fills up quickly at lunch.
ambiance
100.0% positive
  1. “Very fun shopping very friendly buyers lovely customer service and you always get what you look for”
food quality
100.0% positive
  1. “The cafe On Five is delicious and the gotham salad is the thing to get.”
menu variety
100.0% positive
  1. “I've never had a bad experience at Bergdorf's - the staff are friendly and helpful, and the selection of merchandise is the finest that money can buy.”
  2. “Not only is the selection and merchandise absolutely fabulous, but the customer service is impeccable.”
  3. “Then we were greeted by such friendly staff inside, my neice was overwhelmed by the selection there.”
overall
100.0% positive
  1. “THE best store in NYC”
service
85.71000099182129% positive
  1. “Not only is the selection and merchandise absolutely fabulous, but the customer service is impeccable.”
  2. “Very friendly and helpful sales on the cosmetics floor.”
  3. “Overall this store has little appeal to me, with unhip hip clothing and poor service.”
  4. “Cosmetics department very calming and nice staff is really helpful.”
  5. “Coats are definitely lacking and 5th floor has a lot of useless salespeople but there's a girl named Zora who's very attentive.”
  6. “It's not that the clothing or shoes aren't fabulous, it's just the arrogant customer service.”
  7. “However, I did find that the Mac staff was extremely pushy and was offended at "fat people" comments made by a saleswoman to a very thin and wealthy (buying) customer in the Marc Jacobs boutique.”
  8. “An elegant environment and doting service for a lower price!”
  9. “Very fun shopping very friendly buyers lovely customer service and you always get what you look for”
  10. “really wanted to like this store, but unfortunately their service left a lot to be desired.”
  11. “Good service should not be determined by class, color or appearance, but should be like liberty and justice, guaranteed to all!”
  12. “Then we were greeted by such friendly staff inside, my neice was overwhelmed by the selection there.”
  13. “I've never had a bad experience at Bergdorf's - the staff are friendly and helpful, and the selection of merchandise is the finest that money can buy.”
  14. “Great Window Displays on Fifth Avenue and great customer service too!”
value
100.0% positive
  1. “An elegant environment and doting service for a lower price!”
  2. “I've never had a bad experience at Bergdorf's - the staff are friendly and helpful, and the selection of merchandise is the finest that money can buy.”
  3. “If those designers price tags (in the thousands$$) are too much for you- check out their famous 5th floor- legend for more afforable yet still super lux contemporary wear- think: $250 jeans, $300 dresses and great sales!”
5 Star Rating: Highly Recommended

09/08/10

welcome here

Contributor at Citysearch

Over 200 famous brands,over 80000 products,incredible price,free shipping.If you are looking for footwear,clothing,bags&handbags,jersy and accessories,think about it.welcome to 365buyonline

1 Star Rating: Poor

07/15/10

Bergdorf Goodman

by izf1971 at Citysearch

Don't shop at Bergdorf Goodman! In New York we have a huge amount of World Class Stores with Perfect service. I placed an order online and requested overnight delivery. First my order was lost, and representative told me that my address does not exist, but credit card was charged. Finally in one month I received my order (which was a gift and I didn't need it anymore). I brought all item back to the store. I thought it was just an accident. In few weeks I placed another order online. My order was canceled by the store. I called and talk to some very unpleasant representative, who told me that my address is fraudulent and they not going to ship any merchandise to that address. Surprised I ask for reason of " fraudulent address". And the reason was: Someone (store has name of the customers) was placing an order using my address. I don't think that a world class store can have such a disgusting service and unprofessional arrogant customer service. Much more pleasure to shop at Saks Fifth Avenue. Stay away from Bergdorf Goodman "World Class" Store!!!

1 Star Rating: Poor

05/27/09

what service?

by voisin at Citysearch

surely the most overrated store on earth... I have yet to try on a pair of shoes from their ever-present sale shelves and have anybody 1) wait on me promptly or 2) be able to find its mate

even the signage in the elevator is spelled wrong (they can't afford a Webster's dictionary at these prices?) and that catalog is trapped like a bad issue of W magazine from the late 1990s

  • Pros: reputation
  • Cons: understaffed, missing merchandise
5 Star Rating: Highly Recommended

11/22/08

Eli in handbags is the BEST salesman ever!

by margot886 at Citysearch

Some of the salespeople are obnoxious and annoying but Eli in handbags on the first floor is one of the sweetest, most genuine and most knowledgeable (NOT pushy either) salespeople I have EVER worked with. This store also has the best shoe department in the city if you ask me - and they ALWAYS have sizes and great sales at the end of season. Coats are definitely lacking and 5th floor has a lot of useless salespeople but there's a girl named Zora who's very attentive.

5 Star Rating: Highly Recommended

11/14/08

New York's Best Place for High End Loot!!!

by Jennaftl22 at Citysearch

The greatest thing about this place is despite the high prices they treat their customers well and provide them with information on sales on a reular basis. I've got mailings from them that alerted me to some sales that saved me almost half of my luxury purchases! This is decadant but worth every extra penny. Live a little!

  • Pros: Great Sales
  • Cons: Usually Pricey

The Details on Bergdorf Goodman Inc

Place Categories:

  • best department store
  • great sales
  • friendly staff
  • elegant doting service
  • great customer service
  • disappointing service
  • incredible handbags
  • beautiful building
  • wonderful shoppping
  • best bg
  • best salesman
  • good treat
  • best beauty
  • extremely pushy mac staff
  • very attentive zora
  • bad issue
  • delicious cafe
  • famous 5th floor
  • best shopping
  • recommended highly
  • elegant environment
  • horrible attitude
  • pushy ladies
  • really helpful shoe department
  • very friendly buyers