Henri Bendel Inc

35 reviews

(212) 247-1100

712 5th Ave
New York, NY 10019 40.7621 -73.9749

Get Map & Directions »

Neighborhoods: Midtown Center, Midtown

HENRIBENDEL.COM

Years in business

Established in 1896

Last updated 4.01.09

Category:

Clothing Accessories, Marketing Consultants, Department Stores, Beauty Supply Stores, Stationery Stores, Gift Shops, Cosmetics, Women's Clothing, Clothing

Payment Methods:

American Express, Discover, Visa, MasterCard

Other Locations:

Editor's Tips

What People Are Saying About Henri Bendel Inc

Featured Review

Contributor

The Scene – Surprisingly unpretentious, Bendel's qualifies as a veritable "land of pure imagination," where, with a swipe of blush, a stroke of eye shadow or a flourish of lipstick, you can unleash the glamazon within. You'll feel like a kid in a candy store. The customers include pretty people in Prada, moms with a thing for fancy skin creams and tourists who love to lay it on. – – The Goods – Don't forget to check out the upper floors--aside from hip brands like Pout, Kima Terramare, Kevin Aucoin, Tarte and OleHenriksen, there's also a slew of posh trinkets,…

Read full featured review

Editor's Tips

Know Before You Go:: The top floor is occupied by a Frederic Fekkai hair salon.
The Extras:: Get perfect custom-blended glosses, foundations, shadows and more at the exclusive Giella counter, overseen by the well-known makeup artist and her team.
Look Good:: Grab a snack at the Chocolate Bar on the third floor.

Write a Review

User Reviews (35)

dessert	100.0% positive	“When spying todays menu I saw savory selections such as chocolate sandwiches!”
drinks	100.0% positive	“The space just oozes charm and is perfect spot for Bendel girls to have a quick coffee or a leisurely meal.”
food quality	100.0% positive	“When spying todays menu I saw savory selections such as chocolate sandwiches!” “The space just oozes charm and is perfect spot for Bendel girls to have a quick coffee or a leisurely meal.”
menu variety	50.0% positive	“Good selection, but terrible layout” “When spying todays menu I saw savory selections such as chocolate sandwiches!”
overall	100.0% positive	“The service at any counter is always the best and the various lines they carry is like going into a candy store.” “Henri Bendel's WAS one of my favorite stores.”
service	80.0% positive	“All the staff is friendly and the store buyer has inpeccable taste.” “The make up staff is the best!” “The service at any counter is always the best and the various lines they carry is like going into a candy store.” “The staff is fashionably attired in a chic, cap sleeve mini dress by Alice + Olivia and its feminine, yet eclectic desig, including creamy leather couches, eye-catching graphics and a simply stunning chandelier, not to mention the best darn hot & cold cho” “The store can feel crowded, and the staff while helpful can be pushy.”
value	0.0% positive	“It is cheap goods like costume jewelry, with pretentious pricing.”
wait time	100.0% positive	“The space just oozes charm and is perfect spot for Bendel girls to have a quick coffee or a leisurely meal.”

05/01/12

Have people actually been here?

by sharepass11

Some of these reviews read silly for a Henri Bendel review - at least for the one in NYC. They don't sell clothing. How you can possibly get a Benefit person when you're not at their counter is beyond me.

I personally love this store - no i wouldn't call it a gift store - personally I wouldn't buy their jewelry - its costume jewelry and a little pricey at that - walking a few blocks will prove to get you very similar things for a fraction of the cost. I wouldn't buy their sandles - a little silly tbh. I avoid the makeup counters. I adore their bags. I adore their accessories. I adore their trinkets.

I have a love for everything Bendel - I truly do. If they were to sell a few more things - i would marry them. I don't know why they stopped carrying clothes - i remember shopping with my mom there when i was in High School and I loved their clothing. I think they should have a few signature pieces of clothing by them, for sale. Like, maybe a polo with the neck tape of the bendel stripes.. or a bendel striped long sleeved silk blouse - i would buy that in a heart beat. I don't know - I just want more. I don't go there for the makeup.. I know its asking too much but i would love if they replaced the makeup counters with clothes.

helpful (0) not helpful (0) comment share

03/17/11

THE place for girl gifts!

by Liz Lindsey

I'll agree with the other reviewers: this is the ultimate Girl Gift Store. Whether you're gifting your favorite girls or gifting yourself, you'll find an abundance of fun and luxe accessories, including gloves, scarves, wraps, customized perfume, cosmetics and facial products, handbags, costume jewelry, candles and home scents, books, edible treats, and even Christmas ornaments (in fact, my Christmas tree every year is decorated entirely by solid-colored glass balls and Bendel glass ornaments!), I'm especially delighted by their hats and it's got to have one of the best hat selections in any store I've been to. My favorite hats there are Selima's, every one of them a one-of-a-kind treasure but quite practical, too. Women never fail to ask me where I bought my hat when I wear one.

Another treat, but available only during summer months, are the Italian sandals that you can have custom-fitted and handmade right there on the second sales floor in about 2 hours.

A very few drawbacks: Other than the sandals mentioned above, you can't expect to find shoes at Bendel, and this is the main drawback as far as I'm concerned given that shoes are usually a girl's favorite accessory. Another drawback: having to run the gamut of cosmetic salespeople on the first floor unless you use the front stairs or the elevator. I swear you'll be stopped by 5 or 6 of them minimum and it gets old after the first 2. Last but not least, expect a significant punch in your pocketbook when you go there. Bendel's wares are an evil combination of irresistible and quite often expensive.

helpful (0) not helpful (0) comment share

10/04/10

Broken bracelet and poor customer service

by KPaterson

Bought a bracelet in July which sadly broke after wearing a couple of times. I am not in NY so emailed to enquire about returns. I waited for a month but still no reply. Very disappointed by poor customer service which for a quality brand is not acceptable. This negative view seems wholly avoidable as the customer experience was entirely positive at point of sale. Shame on you Henri Bendel! Cannot recommend.

helpful (0) not helpful (0) comment share

10/07/09

Watch out for Bait & Switch tactics!!

by nealanog

A friend recommended Paula Dorf cosmetics and said that there was a cosmetics counter at Henri Bendel. She said the make-up was amazing and suggested I try it out. I went last week and found the makeup station that had the Paula Dorf sign. There were two girls working the station and I walked up and said I was interested in the Paula Dorf line. One of the girls offered to do my makeup and directed me to seat at the side of the counter.

Turns out, she was working for the Benefits makeup line!!! She used several products which I thought were fine so I purchased them and when I got home I couldn't understand what the link was between Paula Dorf and Benefit brand....there is none!!! I am so disgusted that this was done and will not go back! Buyers beware and ask questions if something doesn't seem right!

helpful (1) not helpful (0) comment share