712 5th Ave, New York, NY | Directions 1001940.762330 -73.974785
Neighborhoods: Midtown, Midtown Center
Go once just for the ambience – What's unusual about Bendel's is it's layout -- circular staircase that leads to all the nooks and crannies including Garren Salon. Only one designer's clothes *per* room, exception being cosmetics, denim, accessories and handbags, so the shopping is very designer-specific and carefully chosen, unlike Saks or Co-op, which carry most of the same designers but sharing space on the same racks in the same dept. Is it the "best?" No, but it's certainly fun!
What fun – I was especially dazzled by the Paula Dorf personnel. Everyone was enthusiastic and friendly and I felt like I got a spa treatment during my shopping excursion. So much to see!
Beauty candy store – Everytime I walk into Henri Bendel, I end up spending more than I want but it's always for the best. The service at any counter is always the best and the various lines they carry is like going into a candy store. If you want one stop shopping for all your beauty needs then this is the place to go. You will find everything from makeup to fragrance and of course, for those that venture up you can find the latest fashion trends. Be careful, because you'll walk out with your credit card close to max!!
Good selection, but terrible layout – Henri Bendel has a good, wide selection of high quality women's clothing. They also now have an Agent Provocateur (lingerie) boutique, which is a big plus. Their accessories dept. is just OK. I've never seen anything THAT original. The only caveat to this store is the physical layout. When going through the store, I have a hard time figuring out what parts I've already walked through, or how to get back to where I started.
Make-up Mavens Unite! – Now, mind you, I no longer EVER pay full retail - but when I did - I would always go to Henri Bendel's for the best selction of high-end cosmetic products, and where I could be waited on hand and foot by gorgeous gay male make-up artists.
Customer Service Reject – In trying to help a friend who had seen the perfect dress in Bendel (but not the right size), I called the store. The woman who answered was rude to say the least and the height of her helpfulness consisted of "go look online." They may have lovely clothes, but their customer service needs some basic training.
Heaven on Earth – Bendel's is a second home for me. All the staff is friendly and the store buyer has inpeccable taste. The make up staff is the best!!!!!
A bit much--but still good – The store can feel crowded, and the staff while helpful can be pushy. You may leave with some things you don't really need or want if you don't stay firm.
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