Baluchis

11/22/11

Terrible service - do not order from here

by Newyorking at Citysearch

DO NOT ORDER FROM HERE. Enough said. I am Indian and I never give an Indian restaurant a bad rating, but Baluchi's is the limit. They are extremely rude, and always mess up the order. I ordered delivery twice and both times they messed up my order and refused to take it back or exchange it. The second time my husband picked it up because we didn't want to spend so much time waiting, turns out they charged us for one thing and the order had something else. When my husband called, they were extremely rude and refused to come and take it back, they asked us to take it back. I will NEVER order from here, and am disputing the charges with my credit card company.

Yuva and Chola are much better and have much much better service - plus their food is better. Why pay $$$ for watery food with Baluchi's and deal with their rude behavior?

07/27/09

Marred by Poor Management

by howardtsao at Citysearch

This Baluchis store has idiotic management from the top down. Try ordering an entree like chicken saagwala without rice. They wont do it for anything. They can't comprehend that the customer who already had rice wouldn't want to waste rice and would save the store rice, and they would force you to order rice that you won't be able to finish and would have to throw away. On multiple occasions when you order delivery, they would make you go down to the lobby to get the food. Just unfortunate, that poor and inflexible management gets in the way of decent food here.

• Pros: Decent Indian food, consistent with other Baluchis
• Cons: Terrible and inflexible management and service

06/06/08

Poor customer service and unprofessional

by SRTZ at Citysearch

Customer Service is so poor, so poor, it was downright disgusting, shocking and unacceptable: Manager with his oversized ego and "Waiters" are rude and unprofessional..dunno what they think of themselves, gave them a nice talk, it was like a s!@p on their faces and kick up their asses. Somebody had to bring them down from their pedestal, coz customers are customers and they cant be disrespectful to the hand that feeds them..hello we are paying the $$$ ka-ching! kapeesh?? And to all the people, if the waiter/manager is rude or unaccomodating, feel free to leave a 1 cent tip...or nothing at all, coz ur paying for the overpriced/small portions food anyways!

• Pros: Nothing
• Cons: Many

05/24/08

STRONGLY RECOMMENDED

by nancydishwell at Citysearch

I recently had dinner at this restaurant after a long time.It is under new management and was recommended to me strongly by my office peers.The food seems to be much improved and worth every penny.The service was also very prompt to my relief.I liked it so much that it is now a regular for me and my husband.The menu also carries 50%discounts during lunch.ATTRACTIVE.The new management also manages the locations at greenwich st and W56th.I am yet to try these out but I plan on doing it soon.Cheers guys and if anybody visits the other restaurants do not forget to post up the reviews.

• Pros: great food decent service
• Cons: none

05/13/08

the best scamsters

by john1974 at Citysearch

Well my dear Indian friend took me for a treat to Baluchis located at Queens blvd 76th Road. The food was good but I personally felt that the restaurant cheated on the mango lassi and other soft drinks. The glass is half filled with ice and then the juice is poured into it, which leaves a very small proportion of juice actually filled in the glass and we literally are paying for the ice. Moreover the biggest scam was discovered by mistake...instead of entering the door to the cloak room I entered the kitchen and to my utter shock, I seen one of the waiters nibbling from the dishes, meant to be served to the customers. Nobody realized my few seconds presence in the kitchen and I quietly darted off from there to the next room.....