Flatotel
New York, NY 10019
Phone: (212) 887-9400
Fax: (212) 887-9442
- Cross Street:
- Between 6th Avenue & 7th Avenue
- Directions:
- B, D; E at 53rd St
- Hours:
- Daily 24 hours
Message from Flatotel
Come see us for excellent weekend specials
- Perfect Location
- Deluxe Rooms & Suites
- Apartment - Long term stay
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Editorial Description for Flatotel
Midtown hotel offers apartment-size guest rooms with full kitchens and living areas, fitness center, wireless Internet access and business center.
Insider Tips
Save MoneyBook a standard suite, which retains its 1990s decor, and get a cheaper room rate.
The ExtrasWith 8,400 square feet of meeting and party space, guests can host a catered gathering without leaving the hotel.
User Reviews for Flatotel
05/09/2008 Posted by Freds6y
We enjoyed our stay at Flatotel on a recent trip to NYC. It is conveniently located in Manhattan, close to Times Square, Broadway and some very nice restaurants. The rooms were very clean and nicely appointed. The staff was very friendly and knowledgable of the area. Would definitely return.
Pros: Staff, Location, Rooms
03/19/2007 Posted by whole9yards
I checked in and found that the toilet didn't work and one of the dresser drawers was missing a runner so it wouldn't open & close. On my way out to dinner I notified the front desk. I came back 6 hours later; no one had ever come to the room to fix the problems. I called down again; a half hour later a plumber fixed the toilet, but no one fixed the dresser. The next morning I turned on the shower - the handle popped off. And the shower head was broken and wouldn't spray any water. I called down to the front desk and told them I was in a hurry as I had a meeting to get to. 15 minutes later I called down again - "You are going to get me fired. Pick another room for me to shower in until you can figure out how to get someone up to my room to fix the shower." I showered on another floor while the problem was supposedly getting fixed. I came back to my room after the meeting to find... the shower was still broken. Other delightful ammenities at the Flatotel include uninsulated windows (there's some newspaper crammed into the space between the window in my room 1003), so you have to have the heat on constantly - plus you hear the howling wind through the space in the window all night. I travel a lot for business, and this is the worst hotel experience I have ever had. Bad lodging and worse customer service.
Cons: Terrible service, shower & toilet don't work and there's no hurry to fix them
0 out of 1 people found this review helpful
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