349 East 76th Street, New York, NY | Directions 1002140.770889 -73.955161
Neighborhoods: Upper East Side, Midtown
NYSC is a horrible club! – I was a long-time member of NYSC, but over the past 5 years it has gotten beyond horrible. I work out in the city and in Westchester and all of the clubs are dirty, prices keep going up, even though they have 20 employees sitting around and talking to each other, instead of only paying "necessary" employees. The customer service is also become horrible. The people who work there do not understand that they are there to serve us members/customers. I have noticed that employees are friendly only to "select" people. Which by definition is wrong in every way. They don't understand the old adage "the customer is always right". At this point I would not recommend anyone in the NY area join NYSC. For about the same money they can get better service and experience at some of the more personalized clubs including Equinox.
Double Billed – I have been a member off and on for a number of years at several NYSC locations. The last time i joined was a year ago. They charged a friends credit card in errror for a mumber of months. It took three trips to the club to get my card charged. Now for the last six month they have been double billing me for someones membership at the Boston Sports Club. I sopke to two people in the Coporate Office and now the Customer Service Manager and its been two months and I still havent received the money back that they took out on my debit card without my authorization. This is how they treat members. They act like they are doing me a favor to give me my money back. I wouldnt trust them with credit card info again.
This go-to gym's red-and-white logo is widespread across all boroughs. – In Short
With expansion into the outer boroughs, Newark and Long Island, NYSC's locations have become so ubiquitous that New Yorkers are likely to have a location near work or home, if not both. This emphasis on convenience extends to its signature circuit training program, the 22-minute Xpressline--not to mention the range of equipment, from Cybex and Icarian machines to Hammer Strength free weights. Other offerings include classes that focus on core-strengthening, flexibility and kickboxing.
Completely unprofessional organisation - be wary – Completely unprofessional
Just wanted to make public a problem I ran into with this club. I had signed up for 10 personal training sessions with this club for me and my girlfriend. On returning home we felt that we need to reduce the training sessions to 5 sessions. We went back and asked them to reduce it. They agreed and said that it would reflect in a check sent home in four weeks time. However the check never came home - its been over two months.
I have been trying to call these guys -- but they tell me the check is being processed by 'corporate' and its not their responsibility. They never call me back and only respond when I try them a number of times. I have given up and cancelled my membership with these guys. The money is significant - USD 800+ and their response has been casual to very unprofessional. I have written it off and don't expect that it will ever be returned. What kind of organisation is this? Also the managers never claim to be around.
Crowded & dirty – So crowded and filthy i just couldnt work out anymore after being a member for 3 years. Only pro is the pool on 49th & Bway- its way too crowded but one of their nicest locations (and i have tried so many of them alas)
miserable customer service and contract terms – equipment is outdated and facilities are in bad shape and not well cleaned.
buyer beware! check the small print very carefully, it's basically impossible to get out of the contract.
also check their BetterBusinessBureau ratings - just miserable.
where's the sportsmanship!?
Second level of hell! – I unfortunately was a member of the horrid place for two years. The place is filthy. The machines are often broken and and are rarely fixed. There is a rule that one can not workout on a machine for more than twenty minutes. This severely restricts workouts.
Some members lie and spend the whole day on machines. Because so many machines are broken this leads to long lines and angry people.
The place is in a airless basement. The manager of the club is impossible to find and speak to, when there is a problem.
There are a few good classes but you must sign up well in advance. The classes take place in an auxiliary building which is often not air conditioned.
If you do join this rodents nest, sign up for Pilates with Jessie, his class is this gyms only saving grace.
Worst Clubs Ever. – Well I must say New York Sports Club is the worst. There is nothing good I can say of my 2 year experience with them,lack of good equipment ,poor staffing,and worst of all dirty dirty dirty. These clubs should be shut down by the health dept. They should also be invetigated by the eeoc for thier labor practices, Ive never been around more disgruntled employees anywhere. The lack of proffesionalism is mind boggleing,how this club can be considered an industry leader is a sad statement on the entire fitness industry. I had the passport membership and it was rear that I have been to even one lacation in 2 years that had everything working and one more question are they overselling thier memberships? clubs are far to overcrowded. Management is horrible. The GM is usually a kid with no costumer skills who does not know how to speak to people, running the club on a personal power kick. Amazing they are still in buisness.
nysc is horrible – if anybody wants to join me in a law suit against new york sports club nysc for overcharges and refusing to refund contact me at forever20062 ON AOL. iI'm going to contact a lawyer august 1 2009 about a class action suit and I will be needing another plantiff to join me. I belong to a nysc in one of the 5 boroughs but it wont matter which nysc you belong to
Started with 76th but moved to 86th instead! – I've been a NYSC member for 3 years now and started working out at the 76th Street location. Since then I've started going to the 86th Street location and I like it much more. Granted, it's under construction, but they do their best to keep the construction hassle to a minimum. They have tons of classes and the equipment is upto date and there are trainers EVERYWHERE to help you (unlike my 76th St. experience). The trainers are knowledgeable and friendly.
It is very rare I can't get on a machine even though it's frequently packed. I highly recommend the 86th street location. 76th is smaller and the staff is not as friendly. It does have the Simon system, but honestly I'd do the 86th St. Express Line instead.
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