311 Columbus Ave, New York, NY | Directions 1002340.779230 -73.977467
Neighborhoods: Upper West Side, Midtown
Beautiful Clothes, Beautiful Store! – I recently stopped by Emmelle while Christmas shopping on Madison Avenue. The store was beautifully decorated and live harp music made for a nice atmosphere. The clothes and fabrics are gorgeous! They are definitely pieces that I will have in my closet for a long time. It was a nice breath of fresh air after chaotic holiday shopping. Emmelle is a jewel on Madison Avenue and I will definitely be back!
shameful – My mother shopped at Emmelle (both the store on Lex and the one on Madison) for years. In fact she had an entire closet full of very beautiful, expensive clothes from Emmelle. A month before she passed away, she bought a number of items from the shop on 89th and Lex. Unfortunately she then became very ill very rapidly, and so she never wore them, and never took the labels out. They simply hung in a closet. After she died, I brought them back (brand new, pristine, with the labels on), and asked if I could return them or at least exchange them. The saleswoman was very kind and said that the store's policy stated that items had to be returned/exchanged within one week, but given the circumstance, she would call her general manager and ask if an exception could be made. Of note, the store was still selling these same items. She called me back later that day and said that the manager had said the merchandise could not be returned or exchanged, as it had been purchased more than a week prior. I note that another shop of the same caliber with the exact same exchange policy graciously took everything back my mother had bought there during the same time period. I will not shop at Emmelle again. As I told the saleswoman, "I know it is not your fault, but I must say I think that is a very unkind way for your manager to treat the family of a woman who shopped so often at your store for so many years and spent so much money there." The word that comes to mind is disgrace.
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Editorial Review – Upscale boutique helps women land any job with tailored suits to fit every curve.
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