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- Neighborhoods:
- Midtown, Upper East Side
- Categories:
- Air Conditioning Repair, Major Appliance Repair, Major Appliances, Heating & Air Conditioning, Air Conditioning Contractors, HVAC Contractors, Government Contractors
- Household Appliance Products:
- Major Appliance Repair Services:
- Major Appliance Products:
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At a Glance
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0% service
“received the worst service ever from Cool Air and Frank the manager.”
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Tips for Cool Air Airconditioning
July 12, 2012
They were supposed to come between 9 and 1. At 2 pm, still no one showed up or even had the courtesy to call and let us know. When I called to see what was going on, I got no explanation, just an offer to reschedule for another day. Very unprofessional. My husband missed the morning at work for nothing.
0
Heart
July 05, 2012
Never showed up! Called the main office who said they would get back to me, they never did, as my 4 hour "window" came to an end, I called the office again, but it didn't seem like there was any communication b/w office and technician. They may do good work, but if they don't even show up within 4 hours, then you'll never know!
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Heart
June 13, 2012
Pathetic Deplorable Service. Clueless.
Disorganized
Had us waiting over two weeks for our bedroom unit. My wife and I and three year old had to share sofas and camp out in the baby room.
They barely answer the phone and are indiferent in their demeanor. Last time I called to demand they bring back my unit, which they charged my card for on the first day, they simply hung up on me!
They blew us off a couple of times with no explanation and as to this day, we still don't have our unit back. A unit we bought from them a year ago...
Avoid these people like the plague!!!!!!
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Heart
August 01, 2011
re-installed satisfactorally. THe A/C's were removed and re-installed satisfactorally
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Heart
July 28, 2011
the technicians were pleasant. the technicians were pleasant. Left the apartment clean, no debris.
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Heart
July 26, 2011
always pleasant and helpful. The receptionist in you office was spectacular - she worked with me with my appointment and was always pleasant and helpful.
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Heart
July 22, 2011
3 new air conditioners. Last summer I purhcased 3 new air conditioners and had them installed. I sent one older unit to be cleaned. In general, I found the service fine
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Heart
July 19, 2011
I hope to continue to do business. I hope to continue to do business with you next year.
0
Heart
Write a Tip for Cool Air Airconditioning