Serafina Fabulous Grill

(212) 702-9898

29 E 61ST St Ste 1
New York, NY 10021 40.7648 -73.9702

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Neighborhoods: Upper East Side, Midtown, Lenox Hill

serafinarestaurant.com/

Hours:

Sun-Thu 12pm-1am

Fri-Sat 12pm-2am

Price:

$$$

Last updated 9.11.08

Category:

Restaurants

Payment Methods:

American Express, Visa, MasterCard

Restaurant Special Features:

Food Delivery, Private Rooms

Cuisine:

Pizza, Italian

ambiance
65.0% positive
  1. “great food, nice atmosphere”
  2. “have dined there before and loved the food and atmosphere and found the prices reasonable for Manhattan.”
  3. “Good crowd, great pizza, good salad, bad service but fun overall”
  4. “Good food, good ambience; but since a couple of years now every time I go I have a bad experience with service.”
  5. “pretty disgusting ambience, bad service, the name being the only asset left.”
dessert
0.0% positive
  1. “was never apologized to, the manager was a moron, and the only compensation we received was rude, clueless service and free sodas and a dessert (which was served with no utensils!”
drinks
100.0% positive
  1. “The pasta dishes are generally good, wine selection is not too vast and not exactly matched to the menu.”
food quality
76.13999843597412% positive
  1. “great food, nice atmosphere”
  2. “have dined there before and loved the food and atmosphere and found the prices reasonable for Manhattan.”
  3. “The fresh imported ingredients are quite good.”
  4. “You did not order fries; well something else is not available.”
  5. “Over priced bad food and service.”
  6. “Good food but service.”
  7. “Fun casual place, great pizza, so-so service.”
  8. “The pasta was cold and served on a cold plate.”
  9. “If I order a caprese salad, i expect more than one single baby basil leaf.”
  10. “The pizza is great, the rest is so and so.”
  11. “Good food, good ambience; but since a couple of years now every time I go I have a bad experience with service.”
  12. “Good crowd, great pizza, good salad, bad service but fun overall”
  13. “The clinking of dishes and glasses was just horrible.”
  14. “The pizza is great.”
  15. “The food here is awesome, they don't take reservations so you might have to wait a while but its worth it.”
  16. “The pasta dishes are generally good, wine selection is not too vast and not exactly matched to the menu.”
  17. “Use to be better but very good pizza”
  18. “Don't order delivery - the presentation is pathetic and they skimp on certain aspects - like the basil garnish which to me is an integral part of any dish that includes basil (ie - it's not GARNISh - its a key ingredient - so where is it?)”
  19. “great pizza”
  20. “The bruschetta wasn't great, but I must say that they have an excellent pizza.”
  21. “The food is good, don't get me wrong, but I am just not going to eat with two or three dogs around me.”
  22. “can frankly say that it is my favorite restaurant to eat because the food is FABULOUs and the Chef is ECCELLENTE!”
menu variety
100.0% positive
  1. “The pasta dishes are generally good, wine selection is not too vast and not exactly matched to the menu.”
  2. “It's a great menu.”
overall
100.0% positive
  1. “Other than that, its a great place.”
  2. “can frankly say that it is my favorite restaurant to eat because the food is FABULOUs and the Chef is ECCELLENTE!”
  3. “Serafina on 61st St. used to be a nice place.”
service
48.33000183105469% positive
  1. “so I hope the owners are reading this and replace the rude receptionist on the phone.”
  2. “bad service is what you get and on top they dont give a dam.”
  3. “The wait staff didn't bother to refill my water until I had finish mine and was almost done with my husband's glass too.”
  4. “TheService with few exceptions was terrible, I don't mean that they were rude but totally clueless.”
  5. “was never apologized to, the manager was a moron, and the only compensation we received was rude, clueless service and free sodas and a dessert (which was served with no utensils!”
  6. “sure if service was excellent.”
  7. “Good food but service.”
  8. “Over priced bad food and service.”
  9. “pretty disgusting ambience, bad service, the name being the only asset left.”
  10. “Fun casual place, great pizza, so-so service.”
  11. “We never had a bad experience with the service.”
  12. “Good food, good ambience; but since a couple of years now every time I go I have a bad experience with service.”
  13. “they sat us immediately, the FOOD was WONDERFUL and the service was GREAT.”
  14. “Horrible service!”
  15. “Good crowd, great pizza, good salad, bad service but fun overall”
value
100.0% positive
  1. “have dined there before and loved the food and atmosphere and found the prices reasonable for Manhattan.”
  2. “Overall, Serafina is the perfect catch for guys with a little bit of money and hopeless girls on their late 30s trying to find a husband.”
  3. “The food here is awesome, they don't take reservations so you might have to wait a while but its worth it.”
5 Star Rating: Highly Recommended

03/12/09

Eccellente!!

by LoveFood82 at Citysearch

I have been eating from Serafina Fabulous Grill on 61st & Park since it opened. I can frankly say that it is my favorite restaurant to eat because the food is FABULOUs and the Chef is ECCELLENTE!! I wasn't surprised that he was a Mexican import. Nowadays all cultures seem to influence just about everyone in NYC. He is a great, humble guy. The food acquires an exclusive taste that can not be found any where but there! I have tried almost everything on the menu and I reccommend everything depending on one's preference. In generall, the Chef givies the restaurant a unique touch, the food is out of this world and the atmosphere is lively.

  • Pros: Chef & Food
  • Cons: Sometimes Service
3 Star Rating: Average

09/10/08

Good Food...AWFUL Phone Manners

by SaintSurferAndCEO at Citysearch

Called on September 10th to make a reservation and the perosn answering the phone at 4pm said "no reservation needed" and when I asked if she was sure, she hung up. I called back and asked for the manager and got hung up on again. When I went to the site to complain, there was no place to do so...so I hope the owners are reading this and replace the rude receptionist on the phone.

Other than that, its a great place.

1 Star Rating: Poor

07/07/08

Horrible service! Do NOT go here!

by LydMR at Citysearch

I made a reservation at Serafina on 61st over a week before my 25th birthday for dinner with 14 of my family and friends. I have dined there before and loved the food and atmosphere and found the prices reasonable for Manhattan.

Yesterday morning, around 1030am i recieved a call from Serafina to confirm my reservation for that evening...no problem i thought. My parents arrived a half hour early (the place was close to empty) and the staff decided to wait until we were all seated to tell us that there was NO PASTA, NO CALAMARI, NO LOBSTER, NO GOAT CHEESE....and i dont even know what else bc their "kitchen broke"...whatever that means. i started to ask what they do have and was told "pizza and some salads". if i wanted pizza and salad i wouldnt have had my friends drive in from long island and i would have also changed my plans to go to another Serafina location had i had more notice of the situation like, oh i dont know, maybe that morning when they called or perhaps the half hour we spent at the bar before we sat down!!

I was never apologized to, the manager was a moron, and the only compensation we received was rude, clueless service and free sodas and a dessert (which was served with no utensils!!)

There are too many other restaurants to spend my money and time in this city...dont waste it on Serafina! Thanks for beginning my birthday on a sour, overpriced, soggy pizza and watered down sangria note.

oh and not to mention the 20% gratuity they added on for my 11 person party...under normal circumstances i would understand, but give me a break!! our waiter never even asked how things were-

  • Pros: they had airconditioning and it was a hot day.
  • Cons: everything else about the place.
3 Star Rating: Average

04/07/08

I NEVER ATE SO FAST IN MY LIFE

by ANNAJOE at Citysearch

I HAD NEVER BEEN TO ANY SERAFINA LOCATIONS. I'VE HEARD SO MANY GOOD THINGS ABOUT THEM. THEY ARE VERY MUCH INTO THE ITALIAN CULTURAL FOOD WHICH I LOVE . BETWEEN APPETIZERS AND ENTREE'S AND DESSERT WE WERE DONE IN 40 MINS FLAT. THE SERVICE WAS GOOD BUT CAME WAY TO FAST. I ATE MY LAST BITE AND THE BUSBOY WAS WAITING FOR ME TO PUT IT IN MY MOUTH SO HE CAN TAKE MY PLATE. THE FOOD WAS DELICIOUS BUT IF I WANTED TO EAT "FAST" FOOD I WOULDVE ATE AT MC DONALDS AND SAVED ABOUT $80.00

  • Pros: DELICIOUS FOOD
  • Cons: VERY BUSY RESTAURANT, IN THIS CASE FOOD CAME WAY TO FAST AS IF THEY WANTED PEOPLE IN AND OUT!
2 Star Rating: Below Average

06/03/07

Worst delivery ever

by dimak22 at Citysearch

Do not order delivery from this place. We gave up after 2.5 hours of waiting and endless lies from the person who took the order at Serafina.

Story changed number of times from delivery person left already to I have called you to say that fires are not available. You did not order fries; well something else is not available. Why I did not leave a message!!!!??? I am too busy to leave message to everybody and so on?

Well, still hungry and calling 212 at 65th to get our meals...

The Details on Serafina Fabulous Grill

Place Categories:

  • good food
  • bad clueless service
  • great pizza
  • nice place
  • great service
  • order delivery
  • good style
  • quite good fresh imported ingredients
  • never bad experience
  • nice atmosphere
  • not great bruschetta
  • not order fries
  • perfect catch
  • terrible theservice
  • rude free sodas
  • rude dessert
  • not bother wait staff
  • just horrible clinking
  • rude receptionist
  • generally good pasta dishes
  • order house focaccia
  • favorite restaurant
  • good crowd
  • good caprese salad
  • insufficient tips