08/04/09

Great when you have the time to wait...

by UESmama

I have been to Malaga many times before: with family, with friends, or on a date night. I’ve never had an unpleasant experience there. The food is always amazing and everyone is always so accommodating. Unfortunately, I cannot say the same about my last experience there. I came for dinner with my two-year-old son at six o’clock and our food did not arrive until after 7:30. Thanks for the broken booster seat, the bread with butter, the potato chips, and the four salads you served for 5 adults and one child. After waiting for an hour and a half I had to leave with my son to put him to bed because he was not only tired; but hungry after waiting so long for the food to arrive. Seriously disappointed… My son goes to bed at 8pm and that waiting time we experienced was really out of order. I cannot say that I’ll be recommending this restaurant to anyone I know in the future.

• Pros: Yummo
• Cons: Wait

12/04/08

One of the BEST finds in NYC!!!

by nancybf

Frankly, I was amazed when I read the last two reviews. We've been going here for 30 years, and it is the same chef, and really wonderful, wonderful food. The atmosphere is exactly reminiscent of restaurants you would eat in while in Spain. Their lobster in green sauce, shrimps plancha (shrimp in lots of garlic), and especially their chicken villaroy are especially terrific. They have many specialties, all extremely tasty. Their white sangria is also wonderful. Whenever we have friends visiting (which is all of the time), the first place they want to go to eat is always Malaga. Anna(the hostess/manager), Eddie, Paco and the rest of the staff always make us feel so welcome- they don't know what to do for us!!!

If you have never eaten there, most definitely try it- you will go back repeatedly.

• Pros: Food, drink, friendliness of staff
• Cons: can't think of any

09/20/08

Going Down The Drain!

by mai3

As an old customer of Malaga, i'm surprised to see how bad the service has become. It took 20 minutes for the hostess/manager to greet us as we stood in the bar area and the restaraunt wasn't even packed. It took another 20 minutes to get the attention of the waitstaff for our drinks and another 15 before we physically caught hold of someone to take our order for food. At the end of the night, we were surprised to see our entire credit card numbers and details on our pay-slips and as per habit we ALL crossed out the digits but the last 4..who wants to risk identity theft right?..And we had a literal meltdown from the hostess/manager who stormed over to our table and preceeded to scream at us about how we were ruining her business by crossing out the digits and how we didn't understand how to run a business etc etc etc (all 3 of us work in finance btw)..it was unbelievably rude and she kept screaming as we even left our cell phone numbers in case she had issues clearing our credit card statements..she acknowledged us as customers she knew from past years but proceeded to insult us as we paid a RATHER HEFTY bill for tapas and sangria...but none of that mattered as we did not own our own business and therefore did not understand how we were ruining hers..Been going there for years..love their patatas bravas..and mushrooms..but...the quality of food is sinking and service has neared rock bottom...stay away from the prozac ridden hostess! After all these years...I'm finding another spanish restaraunt to frequent.

• Pros: used to be good; sangria still rocks
• Cons: hostess on prozac and waitstaff that's on Siesta all the time