11/13/09

Smile???

by secretgirl1

Citarella is a nice place to find prepared food. The employees in each department are nice but the cashiers?These girls need to work on the way they speak to clients or simply to have a smile on their faces. Since I go there, for a few years now, I never had a nice cashiers, NEVER!

06/07/09

Declining?

by scarletmacaw

I make a trip to Citarella's about once a month to buy fish, free-range chicken, and specialty items that are hard to find, such as farro whole wheat pasta and Scharffen Berger chocolate. In that past couple of years it seems the quality of their fish has been declining. Often fish labeled "fresh" has obviously been frozen. Maybe some people can't tell the difference, but if you eat fresh fish you know the texture and flavor of fish that's been frozen is different. Moreover, once fish has been frozen once, it cannot be frozen again or it is ruined. Another annoying aspect of the store is that they sell prime meats and the only differences between prime meat and choice meat is that prime meat has more fat and is more expensive. Most of us are trying to watch our fat intake, and our wallets!

• Pros: Free-range chicken, specialty groceries
• Cons: mislabeling

05/13/09

Citarella's Fish is Never Fresh

by HighLo

Do not expect the fish at the West Village Citarella

to be fresh. They always say it came in that day,

but that is what they are told to say. The workers

encourage you to buy the filet rather than the

whole fish because the filet most likely is not

fresh. Try to get them to clean the shrimp

properly after the shell is removed. It is never

cleaned well. When asking to filet the fish, there are

always bones left in it. This place should

checked out by the appropriate agency. There are very few fish

stores in NYC. Buying fresh fish is a challenge.

I have complained to Customer Service about

this at Citarella. It is a waste of good time.

• Cons: Old fish, unclean shrimp, bones left in fish