John Frieda Salon

(212) 879-1000

797 Madison Ave
New York, NY 10021 40.7687 -73.9676

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Neighborhoods: Upper East Side, Midtown, Lenox Hill

JOHNFRIEDA.COM

Last updated 4.01.09

Category:

Beauty Salons, Hair Care, Barbers

Payment Methods:

American Express, Visa, MasterCard

Hair Care Services:

Hair Highlights, Hair Coloring

What People Are Saying About John Frieda Salon

Featured Review

Sandra Ramani

Contributor

The Scene – The airy, bi-level New York salon of Englishman John Frieda, a household name across the pond, boasts everything one would expect from a celebrity stylist and product king. A hip, buzzing atmosphere mixed with the perfect level of attentiveness make the place accessible to celebrities and local folk alike; famous fans include Julia Roberts, Faith Hill, Bjork and Kate Hudson. – – The Services – Since opening his first salon in 1976, Frieda has become synonymous with wearable, cutting-edge style, user-friendly techniques and results-oriented products. He's…

Editor's Tips

The Extras:
Frieda also has three salons in London, a second in New York, and one in both L.A. and Barbados.
ambiance
66.66999816894531% positive
  1. don't know what the earlier poster was talking about -- I have always found atmosphere nice and the place is certainly clean.
  2. The atmosphere was busy and the setting was dirty and unprofessional.
  3. nice having great coffee sitting near, by the pool with a beautiful view of trees and the sky was fabulous.
drinks
100.0% positive
  1. nice having great coffee sitting near, by the pool with a beautiful view of trees and the sky was fabulous.
overall
100.0% positive
  1. don't know what the earlier poster was talking about -- I have always found atmosphere nice and the place is certainly clean.
return potential
100.0% positive
  1. would not go back or recommend this salon to anyone.
service
91.66999816894531% positive
  1. Might be a decent salon, but service is poor
  2. Bottom line, great people and great cuts
  3. The service at John Frieda was excellent!
  4. The service is the best.
  5. The staff were so friendly - the service was excellent.
  6. Staff attentive-ok, also a bit impressed with themselves, but they are talented!
value
50.0% positive
  1. Cost might seem expensive, but with a good haircut, you don't need one very often.
wait time
100.0% positive
  1. I'd been looking for a great salon for my long hair, and decided to sign up for a cut class at John Frieda to see what they were like.
5 Star Rating: Highly Recommended

11/09/08

serious talent!!

by dsfkagw

Focus is the first word I would use to describe Ty Holbrook. I've never had someone focus so hard on my haircut. The final result is amazing. Truely amazing! I highly recomend Ty for your next haircut.

Dawn Resner

  • Pros: relaxing invironment
  • Cons: there are none
5 Star Rating: Highly Recommended

03/30/08

Best hairdresser in town hands down!!!!!!!!

by taalor

I heard about Ty through a friend in LA. I was told Ty listens to what a client wants and needs. Boy did he!!!!!! I approached Ty telling him I was interested in cutting al my hair off. Ty reassured me I was at the right place. Ty told me we were going to take it slow, walking me through every step. He told me he was going to cut half what I was wanting to cut first. Reason being first so I didn't freak out and secondly so I was sure I really wanted to cut it all off. Thank god he did!! He was so right, the length he cut it at first was right on! Bottom line Ty listens and thats what matters in a hairdresser. Do yourself a favor go see TY HOLBROOK!

  • Pros: beautiful salon
  • Cons: there are none
5 Star Rating: Highly Recommended

01/22/08

John Frieda

by JerriSimon

The absolute best stylist/colorist duo in NYC has to be Fabien and Martine. Fabien cut my hair for twelve years, and Martine colored it. I love you both.

5 Star Rating: Highly Recommended

07/04/07

by victoria backman

by victoriabackman07

Demetrius Pombo has been cutting and styling my hair for several years. He absolutely loves working with hair and this is obvious through the miraculous results. Demetrius Pombo works to create captivating haircuts and styles and his abilities are highly respected by the staff members of the salon and throughout the city of Los Angeles. He is an outgoing, creative, and talented individual. Not to mention he is also one of the top hairstylists at John Frieda Salon. Demetrius Pombo has worked with many celebrities such as Mathew McConaughey, Paris Hilton, Gisele Bundchen, Natasha Richardson, Kate Blanchet, Marta Gugino, Melissa George, Linda Evangelista, Eva Mendez and Kelsey Grammar--to name a few. The service at John Frieda was excellent! I felt right at home upon entering through the chic glass doors. I felt like I was a celebrity with the constant attention I received. He's worth every penny! If you don't believe me check out his website at www.demetriuspombo where you can see for yourself. His website even offers great tips for straight, curly and even wavy hair. I highly recommend Demetrius Pombo. You won't regret the drive your hair will thank you for it.

victoria backman

1 Star Rating: Poor

06/08/07

Avoid like the plague, particularly Martine

by simoned

Beware, particularly if you are from out of town. I went there to have my hair colored. Martine went to work without consulting me on what I wanted or what she was doing or the cost of what she was doing. In my opinion, she may have known that I was from out of town and took advantage of me.

Over 4 hours later, she left my hair completely fried and uneven, and acted completely shocked when I refused to pay her approximately $500 . . . that's right . . . $500 for her services (or lack thereof). Martine actually threatened to call the cops on me for refusing to pay for her incompetence. I realize that this place has high ratings, etc., but perhaps its for haircuts. In my heart of hearts, I could never recommend this place to a friend (or enemy even) for coloring. It was a complete disaster.

People make mistakes, but the reason for this negative review is the manner in which I was treated by Martine after complaining about her mistake. This was a birthday present, and in addition to botching the coloring and threatening to call the cops, she made me over an hour late to my own birthday party. Her response "It's New York, just go late." Thanks a pantsload Martine, that's sage advice. Sheesh.

  • Pros: Leaving
  • Cons: Entering

The Details on John Frieda Salon

Place Categories:

  • fantastic haircut
  • excellent service
  • recommend demetrius pombo
  • last cuts
  • beautiful experience
  • terrific mariko
  • most beautiful melrose place
  • great second hair cut
  • creative individual
  • terrific the instructor
  • handsome hairstylist
  • great coffee
  • great tips
  • best hairdresser
  • friendly staff
  • great descision
  • best color
  • most beautiful street
  • expensive cost
  • wonderful layla
  • impressed staff attentiveok
  • nice atmosphere
  • recommend hair salon
  • dirty setting
  • talented hair colorists
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