Doctors >New York Presbyterian Hospital
525 E 68TH St Ste M130, New York, NY | Directions 1006540.764285 -73.954651
Neighborhoods: Upper East Side, Lenox Hill, Midtown
AVOID AT ALL COST. On Friday October 5, 2012, I took my wife to the PH Emergency Room. She has severe shortness of breath and a lingering chest pain. Chaos would be an understatement of the management of the Emergency Room. They had no numbering system so no one knows who is first and who is next. I was not permitted to be in the waiting room to be with my wife to comfort her. patients only was their rule. They won't budge and I even had to leave because they won't let me use the bathroom. My sick wife was forced to stand in line for over two hours. When they finally address her issues, the lady in the ER stated you look OK to me and made her wait some more. Finally she was taken in for a quick vitals and EKG to be sent out to the waiting room again. The staff were rude and compassionate. After over 7 (seven) hours of not being seen, we walked out to go to Long Island Jewish hospital emergency room where she was seen in ten minutes (due to her condition) medicated and taken care of immediately. if you really, really, need help, avoid this emergency room. While we were there we spoke to a lady who lost her baby several years ago because they made her wait and wait instead of helping her. The worst of the worst of the emergency rooms in the city.
DO NOT GO TO NY PRESBYTERIAN IF YOU CAN AVOID IT – I wish a ZERO STAR rating was an option, you are not allowed to give no stars, you must give one for the review to process, if that weren't the case I would have given them a ZERO.
I wrote about some of the nightmare of my first, only and LAST experience of staying at NY Presbyterian on my website Ascending Butterfly. Please google the site and search for that article, it's a comprehensive read and will give you an idea of what you could possibly be in for, including them putting your health in jeopardy. I tried to format it for security purposes since they don't like you putting links here:
TRIPLE W's FIRST THEN(DOT)ascendingbutterfly(DOT)add the com(NOSPACE)/2012/01/open-letter-to-new-presbyterian(DOT)(NOSPACE)html
I wouldn't send an enemy there, or even an enemy's pet. If you are still conscious in an ambulance and even think you hear you are being taken there, SCREAM as loud as you can that you do NOT under any circumstances want to be taken to that hospital. You will not be safe there, you will not be well cared for there. If you have a loved one there, make sure the family rotates so that the patient is never left alone!
Almost killed me – I'm from long island, and only 24 years old I found out that I needed open heart surgery which was a big blow to me, I wanted the best Doctors best hospital around. I was told the best heart Doctors are in the city, well the Doctor might have been one of the best, but New York Presbyterian Hospital was the worst by far!! To begin with they told me to be there at 10AM to get prepared for surgery, I'm there on time...i come to find out about 2 hours after of waiting that my surgery wasn't until about 4 o'clock. When they came and got me to go in for my surgery they did not bring a wheel chair, I had to walk to the operating room! Put myself up on the bed, I walked into the room and everything was out in plain sight I saw the tools that they would use, this put my anxiety level sky high! I was already a mess to begin with!. I will admit the anesthesiologist group I had was great! They had me laughing but still. I obv made it through surgery, But the after math was a mess, I have dislocated discs in my spine, anxiety and depression, I can not lay on my back for a long period of time they did not move me once! When I woke I was trying to tell them about my back problems and they just walked out of the room(this was in the ICU). The worst part is when they moved me to my own room, the nurses and everyone I came in contact with on the recovery floor, The main thing is, my surgery was on THURSDAY I did not feel right the hole time I dint feel like myself, I kept trying to tell them this when I got to recovery floor, I couldn't even walk without my heart rate going very high, getting out of breathe they actually had me on 2% of oxygen because my oxygen would go down to 80 when I walked or moved around, so I knew something was wrong even my victors knew and they kept telling the nurses every shift nurse that got assigned to me would hear the same thing that I did not feel/look right, there were numerous times that my family and friends kept telling them somethings not right with her but they kept saying shes fine, even my roommates nurses I would tell, it wasn't until MONDAY that they finally figured out something was wrong, and my AM nurse put orders in that I needed a blood transfusion STAT(this was around 11AM), I never got the blood transfusion until about midnight with my next nurse and I kept asking what was wrong and NO ONE would tell me. There was several times I had to go to the bathroom after they took the catheter out of me I would page the nurse to walk me into the bathroom(i couldn't alone because of all the wires I was hooked up too) I would have to page them a good 4 times before anyone came in. I threw up one night in my bed, on the sheets everything, I paged the nurse to tell her and to get new sheets and cleaned up, THEY NEVER CAME IN TILL THE NEXT DAY!. I got a very bad Pneumonia when I got discharged from there, I've ended up in the emergency room on long island 2 times already and its only been one month since surgery, The hospital is filthy, the staff is rude, and doesn't care there is no support team at all and they don't listen to anything, I was off my depression meds and anxiety meds my hole stay in there because they would not give them to me, I kept telling them the medication I take regularly and never got it. I would not recommend this hospital at all to anyone, and I think its just not a safe hospital!.
Worst Hospital Experience EVER!! BEWARE!! – I would THINK TWICE about going to this hospital for major surgery. The surgeon did his job, but it was the after care that was horrendous! Once you're out of the OR god help you. I lost a family member to a post op complication that was overlooked for many days and since it wasn't caught in time he never made it out. Each time we asked the nurses/PAs about his deteriorating condition we were rudely brushed off and reassured everything was "fine" yet the staff was TOO busy to take 5 minutes to do a physical assessment because he wasn't fine. Forget seeing a doctor at this place, they are too busy and we didn't see one the entire time. After they realized they messed up we were still ignored by staff/administration, as we weren't even offered grief counselors or a social worker to help us make sense of what just happened to us, just rushed out the door quickly! EVERY other hospital I've ever been too has social workers and couselors to help grieving families, the whole experience was utterly upsurd! UNREAL. While there are many amazing employees working there who are compassionate for others and do a good job, we unfortunately had the ones who didn't care about their jobs or patient outcomes. There are too many good hospitals in NY/NJ to believe the crappy advertising about this place. AMAZING THINGS ARE NOT HAPPENING HERE ITS ALL HYPE! Make sure if you do decide to go to NYP you STAY with your loved one and do not leave their bedside! Make sure the docs/nurses are doing physical assessments frequently and question them! We learned our lesson the hard way.
HORRIBLE EXPERIENCE!! – Besides ignoring all I said, I was seen by different drs. The 1st asked some exams. I pay private health insurance so it would cover all the costs. They made me drink contrast for one of the exams and I had to wait for a lifetime, and when the other doctor arrived, they DID NOT do the exams they should, and sent me home! They said they were "not necessary". SO WHY WAS IT NECESSARY TO MAKE ME DRINK CONTRAST? I hate unnecessary medicine, and that contrast drink is like poison for my body!!
Of course I remained feeling sick for weeks after leaving, but I felt so dumb after I left that hospital that didn't even want to go to another one, after all, they told me this is "the best".
IT WAS HORRIBLE! I wasted a whole day for NOTHING. Then they gave me some papers saying they PERFORMED the exams the 1st dr said they'd do.
What the heck???? I could smell a rat!!
excellent, caring ER doctor – dr. senturia was a wonderful, caring doctor at newyork-presbyterian hospital. i couldn't have asked for more during my er visit!
Average – He was very kind and courteous to me however he doesn't get an A+ from me for one simple reason. He chose to ignore what I as the patient knew about my condition and took the advice of a doctor he consulted with on the phone. Now obviously I am not an expert but if this other doctor was not seeing me in person then who was he to question me. Not only was I the one with the symptoms but I had already had this happen to me twice before and so I wasn't exactly a novice in what was to be my treatment course. So I had to suffer with my condition for an additional week, had absolutely no tests done and in the end was given the exact same treatment! Worse yet tests cannot be done at this stage because the problem is almost gone.
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