Deals
share
(212) 753-4000
12 E 49TH St
New York,
NY
10017
40.757669
-73.977081
Neighborhoods: Midtown Center, Midtown
Years in business
Established in 1924
Hours:
Mon-Sat 10am-8pm
Last updated 1.10.10
Category:
Business Management Consultants, Marketing Consultants, Department Stores, Beauty Salons, Business Services, Children's Clothing, Men's Clothing, Women's Clothing, Clothing Accessories, Clothing
Payment Methods:
American Express, Visa, Discover, MasterCard
Shopping Services:
Other Locations:
What People Are Saying About Saks Fifth Avenue
Featured Review
Contributor
Contributor
In Short – Saks is the retail hub for classics like Calvin Klein, Donna Karan, Michael Kors, Kate Spade, Ralph Lauren, Prada and Badgley Mischka. This department store gets props for its petite and Salon Z (sizes 14-24) women's collections, as well as great selection for the little ones. Each department is a boutique to itself, boasting well-trained clerks who not only sell the good life--they set the example.
Editor's Tips
- The Extras:
- Bridal (by appointment) and fur salons, personal shoppers, alterations, interpreters, delivery from one branch to another.
- When to Go:
- Don't miss the elaborate Christmas windows and exclusive annual line of holiday mugs and collectibles.
| menu variety | 100.0% positive |
|
|---|---|---|
| overall | 100.0% positive |
|
| service | 60.0% positive |
|
| value | 75.0% positive |
|
| wait time | 100.0% positive |
|
12/04/11
Store Manager Suzanne Johnson Does Not Care!
by Mirabella80
This store had gone down the drain. I've been shopping here with my mom since I'm a kid. Aside from firing all the employees from the cosmetic department, they have fired longtime professional employees and hired inexperienced associates who don't care, have made mistakes and have been flat our rude. I've complained to the store manager on numerous occasions but she never responds.
The former employees told me that they are instructed to never speak or acknowledge her when they see her. WTF! She must be having an affair with the CEO- Steve Sadove to be able to behave like that!
04/18/10
The Bottom of the Barrel
by HighLo
All sales persons in the cosmetic dept. have been
fired. Only vendors sell there now. These vendors
do not have any interest in client relations.
I had a defective product and they refused to do
anything about it. That's fine. From now on
I will give all sales to Bloomindales. Goodby
Saks forever!
03/04/09
ONLINE MEANS BOTTOM LINE FOR SAKS FIFTH AVENUE!
by DrKatkja
I do not know how SAKS Fifth Avenue shopping is in person; however, if you purchase ONLINE and ANYTHING is incorrect with your order, WATCH IT! They WILL go after you; they will not assist you in resolving their packing and shipping errors, and no matter how small or large the problem or purchase, SAKS will fight you until the end. If you do send back the damaged parcel and merchandise, there is still absolutely no guarantee that your problem will be resolved. I would expect a "high-end" company such as SAKS to sell and ship quality merchandise. I have never received an order with so much damaged merchandise. It really makes me wonder just exactly what SAKS is selling. What I received was more like merchandise that was tossed in the "disgarded unsaleable to the general public" pile. An update to this note: It took me three months to get SAKS to pick up their garbage parcels. I was contacted by someone from SAKS who stated that they were going to my CC to recover THEIR funds because they claim I have had similar problems with "other" merchants. They would not provide the names of these "other" merchants; however, they went from claiming that items were delivered and damaged merchandise was not theirs to me being some kind of fraud. They are the frauds. They [finally] took back their garbage parcels and STILL do not want to refund! I KNEW they were going to do this! I am so glad I took photos of the junk they delivered. Again, BEWARE OF SHOPPING ONLINE WITH SAKS!
I am either dead right, or crazy, and I am not crazy.
I hope my experience is an isolated case.
Beware Of Purchasing Online From SAKS! I cannot say it enough!
Oh, and I would give them 0 Stars...But I have to put one, or I could not provide this info.
This is the only way I am able to convey this negative SAKS Fifth Avenue experience. Thank you!
02/06/09
Amazing massage
by zaika001
I had a Swedish massage with the massage therapist Christina.....it was so incredible...tension from lower back and neck....gone...therapist..very very sweet......highly recommended......it was the best massage of my life =)).....very very accommodating....Your company defiantly backs up its theme of providing massage and other services to reinvigorate the mind, body and soul......thanks Christina, i will be coming back soon!
12/09/08
best selection of clothing, bags, cosmetics
by dgirl25
Saks is my favorite store because they have such a huge selection. The only time i can afford anything there is during their sales, but it is well worth it!!!! Everything in that store is tastefully picked. If I strike it rich one day, I would live there. On black friday I got a a $700 Gucci boot for $190 bucks. LOVE IT!!!
The Details on Saks Fifth Avenue
Place Categories:
- simply amazing store
- horrible shoe salon
- worst customer service
- amazing massage
- horrible spa
- favorite department stores
- famous contemporary clothing level
- great clothes
- great clothing
- amazing nothing
- great seasonal sales
- beautiful merchandise
- unique saks fifth avenue
- best spot
- best cosmetics staff
- beautiful products
- incredible handbags
- big sale
- recommended highly
- like quality
- terrific department
- very disappointing facilities
- snooty associates
- great smelling fragrances
- nice svetlana
