Elizabeth Arden Red Door Spas

(212) 546-0200

691 5th Ave
New York, NY 10022 40.7611 -73.9752

Get Map & Directions »

Neighborhoods: Midtown Center, Midtown

REDDOORSPAS.COM

Last updated 4.01.09

Category:

Beauty Salons, Gift Shops, Barbers, Cosmetics, Skin Care, Manicures & Pedicures, Spas

Payment Methods:

American Express, Visa, MasterCard

Editor's Tips

What People Are Saying About Elizabeth Arden Red Door Spas

Featured Review

Contributor

Contributor

The Scene – Once shrugged off as a slightly musty grande dame, this famed salon's recent makeover has her looking younger--and hipper--than ever, while leaving the core of luxury intact. The spa is as much about pampering as end results--see the quiet, candle-lit spaces, wonderfully fluffy robes and hushed voices. The clients range from Upper East Side dowagers to NYU students, with a fair amount toting gift certificates. – – The Services – Treatments run the gamut from skin care, waxing and body treatments to hair styling, makeup application and popular mani/pedis.…

Editor's Tips

Know Before You Go:
Find Arden skin care and makeup at the ground floor store.
Save Time:
Make appointments online
ambiance
83.33000183105469% positive
  1. “Extremely Expensive for what it is, not clean, Very old Technology, Poor Service, not comfortable, stressy, tiny and untidy room, made me sign (before the treatment) an agreement not to complain afterwards with anything which did not give me confidence at”
  2. “Their "treatment rooms" are not in a good location at all.”
  3. “loved the wide warm table so easy to accommodate me and the twins,the body pillow was also very comfortable and my therapist Liza was fabulous this was one of the best massages I have ever had!”
  4. “The facilities were nice: the room had a very nice ambience.”
  5. “wasn't so crazy about my facial - it felt clinical, it hurt a bit more than was comfortable, and I was scolded for having less than perfect skin by my esthetitian.”
  6. “boring decor, but nice location down in Saks.”
dessert
100.0% positive
  1. “ended up getting the warm cream pedicure for $58 which was awesome; the tech was really nice and gave me refreshments while she worked on me.”
drinks
100.0% positive
  1. “She told very good care of me, offered me a drink or if I have to use the ladies room before she started.”
  2. “Sit back on a nice couch, drink the yummy drinks!”
food quality
100.0% positive
  1. “Sit back on a nice couch, drink the yummy drinks!”
return potential
100.0% positive
  1. “will never return,with so many great places in NYC why to go to Red Door,?”
  2. “highly doubt I'll ever be back, since there are so many wonderful spas in the city, many of which are more affordable.”
  3. “can't wait to go back to try a facial and enjoy another massage!”
service
58.76999855041504% positive
  1. “have no idea why people enjoy going to this chaotic, snobby estabilshment.”
  2. “The service was wonderful, the staff was very nice, the prices are ok compared to what typical NYC spas charge.”
  3. “The service was great and friendly, prompt and attentive Everyone is very knowledgeable, kind and attentive.”
  4. “When they asked about this, they received VERY rude responses.”
  5. “Service was excellent and the people were very friendly.”
  6. “The receptionist downstairs was rather rude and I was pretty much on my own to find my way to the waxing floor.”
  7. “didn't have to wait, John took me just on time and his massage room was huge in comparision with the relaxation room and ladies lockers it happens to be a bit tight, but the staff makes you feel right at home !”
  8. “This spa has very friendly staff.”
  9. “The aestheticians are terrible and rude- pushing products down your throat.”
  10. “The staff seemed very friendly and no attitude.”
  11. “This time I got Liza ,she was extremely welcoming and friendly ,the whole experience was terrific.”
  12. “Here, the representatives were just as rude, and when I asked the massage therapist to press harder on my back (because all she was doing was tickling me) she got an attitude and said: "it's supposed to be relaxing.”
  13. “Everyone was very friendly and helpful and the services were both excellent, although expensive.”
  14. “really enjoyed my day at elizabeth arden, the staff was friendly and skilled at what they do, but it wasn't as much of a "getaway" as i would have liked.”
  15. “can't stand to pay for bad service and be treated rudely, and it appears the EA specializes in both.”
  16. “The staff is really friendly and helpful”
  17. “returned because the service was WONDERFUL!”
  18. “got my hair done at this spa by a new addition to there staff, a hairdresser team that is a disaster, the blond toosome is awful, they ruined my hair.”
  19. “Very very rude, unprofessional, and disorganized staff.”
value
72.7299976348877% positive
  1. “didn't have to wait, John took me just on time and his massage room was huge in comparision with the relaxation room and ladies lockers it happens to be a bit tight, but the staff makes you feel right at home !”
  2. “I've been to EA Red Door spas in NYC and Chicago, and its always pretty standard- excellent facials and body wraps, but the nail services are sub-standard and over priced.”
  3. “got massage for 20 min paid for 50 avoid this place save your money massage below everage not clean personal not helpfull waited for a friend personal didn't offer even water after massage”
  4. “but VERY expensive”
  5. “.. It was just the worst experience ever - total rippoff & not worth the money.”
  6. “The service was wonderful, the staff was very nice, the prices are ok compared to what typical NYC spas charge.”
  7. “The prices are very reasonable too.”
  8. “Everyone was very friendly and helpful and the services were both excellent, although expensive.”
  9. “Thank you RED DOOR for offering this amazing deals for Spa Week”
  10. “highly doubt I'll ever be back, since there are so many wonderful spas in the city, many of which are more affordable.”
  11. “In short, I will not pay a dollar more for any of their services and I hope others do not have the same bad experiences that I've had.”
wait time
50.0% positive
  1. “Totally loved every minute of it!”
  2. “She worked the injury, combining slow stretches and deep massage with heat and cold aplications.”
  3. “The reception upon entering was nice - they were cordial and pleasant, and I waited about ten minutes before being met by my technician.”
  4. “Not only were they 15 minutes late in taking me, but the technician was not very thorough and left eye make-up and bits of product on my face which I didn't notice until after I went to use their bathroom, which was very dirty.”
1 Star Rating: Poor

08/22/11

Brad Johns MOVED

by infospalover at Citysearch

Celebrity Hair colorist Brad Johns moved to Saks salon and spa at 50th/5th avenue 212-940-4088

1 Star Rating: Poor

07/25/11

Want horrible experience? Come here...

by Michelle Tam at Citysearch

I had a mug wrap and 50-min swedish massage treatment. i had to take a shower and was told that the spa had been having problems with hot water, or the lack of. So my therapist, PAMELA, set me up in the men's shower/locker room with coolest water. There was no door lock and she said she would stand at the door while I showered. Sure enough when I was taking a shower, a man walked in. The shower was facing the lockers and I thought it was the therapist. I wasn't sure if he saw me. When I finished showering and wanted to open the shower curtain for my robe and towel. I saw him & asked him to leave and he asked me how long I needed, 2 mins or 3 mins. I said whenever I am done putting on my clothes. He waited outside. WHAT HAPPENED TO MY THERAPIST WHO WAS SUPOSSED TO STAND AT THE DOOR?? I walked out and told my therapist a guy had walked in. She asked if the guy had saw me naked. She said she went out to the front and didn't see any guy waiting for services and the receptionist wasn't there. So she ASSUMED no man was around. She pretended nothing had happened. WTF?!

My treatments were $300 and that's the service I got. Better yet, the massage wasn't impressive at all. You are better off going to Chinatown for those $20/hour massage.

Never going to Red Door ever again.

5 Star Rating: Highly Recommended

05/22/11

wonderful facial

by pleaseitsok at Citysearch

first time at red door,had a wonderful facial from Janetta.relaxing hour and very satisfied with the results..have set an appointed for the next coming weeks.

5 Star Rating: Highly Recommended

05/22/11

Great Facial

by js92102 at Citysearch

Went for a gentleman's facial a few days ago. Sandra did a fantastic job. My skin was cleaned and glowing after and I've already booked another appointment in a few weeks. Can't wait to get back!

1 Star Rating: Poor

10/14/10

Not the best facial

by arose617 at Citysearch

Went to the Red Door Salon last night and had the most half-ass treatment I've ever experienced. If I wanted someone to wash my face and put a mask on I would have asked my roommate and saved the $$$$. The red door has a great relaxation room with nice customer service... All seems well until you walk into your treatment room where the half-assing begins.. After a semi decent rub down on my face and neck, there was a few minutes of extractions, and then a loooong time left alone in that room with a thick mask on my face. Elizabeth Arden is not living up to her name here at the red door salon.....

The Details on Elizabeth Arden Red Door Spas

Place Categories:

  • best scalp massage
  • great whole experience
  • worst experience
  • excellent service
  • beautiful skin
  • warm cream pedicure
  • awful color
  • stressy relaxation room
  • helpful everyone
  • not recommend place
  • polite massage therapist
  • very uncomfortable waiting room furniture
  • great stressfree place
  • recommend highly
  • worst haircut
  • worst overall spa
  • wonderful spa
  • amazing salon
  • very bad cut
  • nice location
  • warm rich brown highlights
  • awful signature facial
  • fabulous liza
  • rude aestheticians
  • very friendly staff
Advertisement

Lists In Manhattan

Recent Reviews In Manhattan

5 Star Rating: Highly Recommended

Aphrodite Skin Care

811 Lexington Ave, New York, NY

5 Star Rating: Highly Recommended

Varin Salon

762 Madison Ave Fl 2, New York, NY

5 Star Rating: Highly Recommended

Assara Laser Hair Removal - Midtown

23 W 45th St 2nd Fl, New York, NY

5 Star Rating: Highly Recommended

Gentle Touch Laser Hair Removal

315 Madison Ave Ste 201, New York, NY

Advertisement