“Extremely Expensive for what it is, not clean, Very old Technology, Poor Service, not comfortable, stressy, tiny and untidy room, made me sign (before the treatment) an agreement not to complain afterwards with anything which did not give me confidence at”
“ended up getting the warm cream pedicure for $58 which was awesome; the tech was really nice and gave me refreshments while she worked on me.”
“She told very good care of me, offered me a drink or if I have to use the ladies room before she started.”
“Sit back on a nice couch, drink the yummy drinks!”
“will never return,with so many great places in NYC why to go to Red Door,?”
“got my hair done at this spa by a new addition to there staff, a hairdresser team that is a disaster, the blond toosome is awful, they ruined my hair.”
“got massage for 20 min paid for 50 avoid this place save your money massage below everage not clean personal not helpfull waited for a friend personal didn't offer even water after massage”
“Totally loved every minute of it!”
Brad Johns MOVED. Celebrity Hair colorist Brad Johns moved to Saks salon and spa at 50th/5th avenue 212-940-4088
Want horrible experience? Come here....
I had a mug wrap and 50-min swedish massage treatment. i had to take a shower and was told that the spa had been having problems with hot water, or the lack of. So my therapist, PAMELA, set me up in the men's shower/locker room with coolest water. There was no door lock and she said she would stand at the door while I showered. Sure enough when I was taking a shower, a man walked in. The shower was facing the lockers and I thought it was the therapist. I wasn't sure if he saw me. When I finished showering and wanted to open the shower curtain for my robe and towel. I saw him & asked him to leave and he asked me how long I needed, 2 mins or 3 mins. I said whenever I am done putting on my clothes. He waited outside. WHAT HAPPENED TO MY THERAPIST WHO WAS SUPOSSED TO STAND AT THE DOOR?? I walked out and told my therapist a guy had walked in. She asked if the guy had saw me naked. She said she went out to the front and didn't see any guy waiting for services and the receptionist wasn't there. So she ASSUMED no man was around. She pretended nothing had happened. WTF?!
My treatments were $300 and that's the service I got. Better yet, the massage wasn't impressive at all. You are better off going to Chinatown for those $20/hour massage.
Never going to Red Door ever again.
wonderful facial. first time at red door,had a wonderful facial from Janetta.relaxing hour and very satisfied with the results..have set an appointed for the next coming weeks.
Great Facial. Went for a gentleman's facial a few days ago. Sandra did a fantastic job. My skin was cleaned and glowing after and I've already booked another appointment in a few weeks. Can't wait to get back!
Not the best facial. Went to the Red Door Salon last night and had the most half-ass treatment I've ever experienced. If I wanted someone to wash my face and put a mask on I would have asked my roommate and saved the $$$$. The red door has a great relaxation room with nice customer service... All seems well until you walk into your treatment room where the half-assing begins.. After a semi decent rub down on my face and neck, there was a few minutes of extractions, and then a loooong time left alone in that room with a thick mask on my face. Elizabeth Arden is not living up to her name here at the red door salon.....
Best Massage EVER...Thank you, Lumi!.
I had never had a massage in my life, and I have serious and debilitating body image issues...you can bet I was nervous. I told this to my gorgeous masseuse, Lumi, who was compassionate and sympathetic; clearly I was not the first person she had come across with these issues, and she dealt with me tenderly and with the utmost respect. She said that she wanted me to relax and enjoy the experience and she would not talk to me so I could do so; I explained that talking would be fine since I was so nervous! Those hot stones were amazing! Lumi kept asking me if they were too hot or if I wanted them hotter. In short, when she was done, I attempted to get up and my body felt as if it were filled with Jell-O. Lumi was incredible and even worked out a seriously painful area of my shoulder-blade that has been waking me up with stabbing pain for the past few months…GONE.
The Spa Lunch was delicious, and the wonderful woman in the Spa Cafe, Ran, was friendly and wonderful to talk to (I engaged her in conversation). Lunch was a delicious grilled pesto chicken salad with so many wonderful beverages, the table was full!
Rodica was my manicurist and I have never had a manicure last as long as hers did! She was a blast to talk to!
Red Door Spas have a great, modern, relaxing atmosphere. Well worth the money!
Easily one of the worst eyebrow waxing ever.
I got a gift certificate and was scheduled for a regular facial and added a brow wax at the last minute. I hate when places sell you on their products at the end of a service but in the middle of the facial?? Just let me relax already!
I wasn't able to see how truly crappy the eyebrow wax was until I got home. Still fuming that I paid $40 for this!!! I'll stick with my nail place down the street. It's less than half the price and 100 times better.
A big disappointment. I received a gift certificate for my birthday to visit the Red Door Spa. I've made it a habit to get two facials a year, and was really looking forward to the service, particularly since I am three months pregnant. The reception upon entering was nice - they were cordial and pleasant, and I waited about ten minutes before being met by my technician. Just after the facial began I noticed the technician was definitely ill. She couldn't stop coughing, and was sniffling as well. Being pregnant I was obviously not crazy about someone coughing all over my face, but what was I going to do? She seemed to be speeding through the facial(fastest facial I've ever had), and actually had to get up to leave the room a few times(she eventually opened a window too). Facials are not cheap, and I was really upset that not only was there sick person hovering over me, but she was moving as fast as humanly possible to get something done that was supposed to be a pampering and relaxing experience. This was the least relaxing and pampering facial I've ever had. Upon checking out(after trying to be sold numerous products by the sick technician) I was barely grunted to by the check out person. She literally slapped my change down on the counter and did not say thank you, or thanks for visiting our spa. Not a word. I was so disappointed with the experience, and don't want to tell my in laws how poor it was(they gifted me with the gift certificate), but don't want anyone else to waste their money or time visiting this place. It's not worth it - do yourself a favor and go to Bliss Spa instead.
I can't believe all the bad reviews. Yesterday day I just had my 1st experience at the Red Door for Spa week. I got my very 1st facial and did the stress melter ritual (which is NOT a massage), The melter ritual is a scrub down, then oil apply, a foot or head massage and they you stay wrapped up for 20 min. My skin felt amazing and it was very relaxing. Najlaa was very sweet, she told me in the begining what the process was, so the treatment was quite and all I can do was relax. I was in a corner room that was above 5th ave, I did here a few car horns but this is NYC, it's common noise and did not affect me at all. After she was done she had me get dress and when she greeted me again with a glass of water for me. She walked me over to the elevator, pressed the button for me, walked in, press the next floor for me to go to and told me to Enjoy my facial!!! WOW I was so impressed. Then I went downstairs for my 1st facial, with Mikia. I'm 26 y/o and I have always been scared to get a facial because I'm very fair and have senstive skin and I didn't want to be left with bumps or redness. But Mikia assured me none of that will happen. She told very good care of me, offered me a drink or if I have to use the ladies room before she started. She applied everything gentle, never had anything get into my mouth or eyes. Did a parrfin on my hands and gave a great neck, shoulder massage. The extractions were a little painful but I'm a cry baby when it comes to pain, and she did it as gentle as possilbe but for the results I got it was worth it!! She did offered some products to purchased and to start using a new beauty regime. I declined the products for purchased but I will started the regime as she suggested.
The ladies at the counter were very sweet and always had a big smile! Going floor to floor didn't bother me at all. The lounge on the massage floor is gorgeous! Sit back on a nice couch, drink the yummy drinks! My wait for each treatment was less then 5 min. I can't wait to go back!!
The only con I have is the changing rooms on the 9th floor, very small and tight like a shower stall, but that's my only complaint.
The do have lockers that have locks, you set to code to the locker and go.
Thank you RED DOOR for offering this amazing deals for Spa Week
Not as bad as expected. I got a gift certificate for the signature package, and after reading all the negative reviews, it took me a few months to muster up the courage to redeem it. Let me just say that it wasn't nearly as bad as I thought it would be! My swedish massage with Najlaa was awesome. She was very nice, and the massage was absolutely heavenly. I wasn't so crazy about my facial - it felt clinical, it hurt a bit more than was comfortable, and I was scolded for having less than perfect skin by my esthetitian. It really did not help me feel relaxed or pampered! My mani/pedi was probably the best I've ever had! Totally loved every minute of it! I should have skipped the makeup application because I never even wear makeup up, and I left looking like a socialite sextagenarian. Over all, I'd say the experience was OK. If I did go again, I'd book a massage and mani/pedi.
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