11/02/09

they billed us anyway

by princessellem

We were all set to stay at this hotel when we had to cancel our plans. We called 4 days in advance to cancel, but they billed us anyway! They have a 24 hr cancellation policy, so 4 days is above and beyond.

I'm disputing it with my credit card company. They had to cancel my old card, issue a new one, etc. Oh joy, thanks a lot Waldorf!

• Pros: None
• Cons: We were conned!

02/16/09

Great place!

by nic1194

My boyfriend took me here on Valentine's Day as a surprise and it was just wonderful! There was a problem with our room at check-in and they upgraded us to a lovely suite. The room was big and very clean. The location is also perfect! You can walk to Grand Central and Fifth Avenue. It was especially great because my bf also proposed to me in our suite! He already made reservations for us to stay there next Valentine's Day in the same room and they couldn't have been nicer to him when he did that. Looking forward to next year!

01/25/09

great, not perfect.

by ryo89harvard11

yes, u can expect the luxury in the hotel (obviously), the suite rooms are magnificent, and has a fancy lobby.

still, there could be some renovation done in the rooms. i understand that the property is old, but still, there can be touch-ups. the waldorf=towers is attached to the hotel and is double the price, but i would recommend staying at the towers if u got the bills, b/c in the astoria part of the hotel, there's only 24 floors, and might as well stay in a skyscraper when in NYC.