East Side Animal Hospital

05/16/11

DO NOT TAKE YOUR DOG HERE

by gabe2525

WORST! DO NOT TAKE YOUR DOG TO GET NEUTERED HERE! If there was a zero star option, I would choose that. Awful communication. Worse service.

First, the vets misrepresent their services. I took my dog to get neutered at the East Side Animal Hospital on a Friday and was told that they keep the dogs overnight to make sure that they are attended to. I later found out that (at least on Friday's) the vet's leave at 5 pm and the staff leave at 7 pm. No one comes back to the office until 8am (earliest) the next morning! The fact that they tell you that it is best to keep the dog overnight so that they can "monitor" your dog is abhorrent! Noone was with my dog for, at a minimum, 13 hours - the longest BY FAR that my dog has ever been left alone since I have owned him.

Second, none of the vet's explained the risks and warnings associated with getting my dog neutered prior to the surgery. When I finally was allowed to pick up my dog on Sunday, his scrotum was the size of an orange (about 10 times the size of his testicles prior to neutering), the area was black, red, and blue from bruising, and my dog appeared to be in extremely great discomfort.

Third, the vets gave me medication to give to my dog to ease his pain and lower the inflammation. I later found out that the vet did not even give us any anti-inflammatory medication and gave us medicine that made my dog literally fall over. Again, the vet did not explain any of the side effects of these drugs nor did they explain how the interaction of the multiple drugs could negatively affect my dog.

I could go on and on, but, overall, THIS WAS THE WORST VET EXPERIENCE OF MY (and my dog's) LIFE. I WILL NEVER TAKE HIM BACK.

09/28/10

wonderful practice

by alixanfang

I have a very happy cat thanks to East Side Animal Hospital. After being lethargic for 3 days I brought my 13 year old cat in to see Dr. Manning. After going over the history and doing a thorough exam he found my cat to have back pain. He told me that it must have hurt itself jumping, and was probably having some arthritis as well. He proceded to give it an injection for the pain and send me home with medication for the arthritis - not only was the cat back to himself the next day, but he jumped up on the counter for the first time in weeks.

I have continued on the liquid medication, which is so easy for my cat to take, and now he's like a kitten again.

09/27/10

The best vet ever!!!

by stephanie kanner

I love this practice --- they are so friendly and accomodating when I bring my puppy dog. Dr. Manning is the kindest, most thorough and sincere doctor that I have met. He takes the time to explain everything to me. He was the only doctor - and I saw MANY - that was able to cure my dogs skin ailments - I am forever grateful .

11/12/09

A Concerned And Caring Vet

by jgranat

I have known Dr. Manning for more than 20 years. He is

a caring person and a skilled doctor. He is always glad to answer questions in a practical, direct and patient manner. He has taken care of several of my dogs and

has always been available and very kind. Your pet is in good hands with Dr. Keith Manning. I love the dogey day care too.

09/01/09

I love Dr. Manning

by cmcohen

Dr, Manning is the most wonderful, available and caring vet I have ever met. I have been a dog owner my entire life - and no other Vet has been so accessible - He even called me from his vacation last week when I found a worm in my dogs stool - not an emergency - but Dr. M called me directly to discuss the treatment. I wish my medical doctor was as available. Dr. M called in a prescription and my dog is better

• Pros: kind, caring, patient, brilliant