The New York Palace Hotel

455 Madison Ave
New York, NY 10022-6845
Phone: (800) 804-7035

145 Reviews | Write a Review

Cross Street:: Between 50th St and 51st St

Directions:: 6 at Lexington Ave-51st St; E; V at 5th Ave-53rd St

Message from The New York Palace Hotel

Award-Winning Hotel With A Great Location In Midtown Manhattan

806 Luxury Rooms
Stunning Views of the Skyline
Ultimate Home Away From Home

This award-winning hotel not only offers a great location in midtown Manhattan, just moments from Rockefeller Center, but guests will also be treated to magnificent skyline views, spacious accommodations and unparalleled service. The Palace's 55-story tower features 806 guest-rooms, 86 suites and a Spa & Fitness Center. With state-of-the-art meeting and conference space as well as four Triplex Penthouse suites complete with rooftop terraces and panoramic views, The New York Palace Hotel is perfect for meetings, weddings and receptions in midtown Manhattan. The Hotel also features fine dining at Gilt restaurant and bar and Istana, as well as an extensive business center.

Just steps from St. Patrick's Cathedral, Rockefeller Center and Saks Fifth Avenue, The New York Palace Hotel is a luxury hotel located in the heart of midtown Manhattan.

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Editorial Review for The New York Palace Hotel – by Gayot.com

The Scene
Guests enter this hotel through tall iron gates via a courtyard lit by Florentine lanterns. The heart of it is the Italian Renaissance-style palace designed in 1882, and its primary occupant is Gilt restaurant. Public spaces are rich with architectural details including coffered ceilings, bronze dore moldings, mosaics, murals and stained glass by Tiffany. Fireplaces include a beauty in the upper lobby crafted by Augustus St. Gaudens. Off the lower lobby is Istana, an American brasserie.

The Details
Since the royal family of Brunei purchased the hotel from Leona Helmsley, rooms have undergone a total renovation. Accommodations are largely located in the artfully integrated, 55-story reflective glass tower. Rich woods and marble baths grace rooms on the top floors; guests in these enjoy a private reception area, butler service and room service. The Executive level lounge serves a full American Breakfast, snacks and evening cocktails.

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User Reviews for The New York Palace Hotel

Citysearch (5), Trip Advisor (140 ), All (145)

Avoid this hotel if you like good customer service

05/04/2008 Posted by ElinaBelin

After a red-eye flight and over 24 hours of no sleep, the hotel refused to accomodate us and made us wait for hours before allowing us to check in. They had absolutely no sympathy and paid no attention - their customer service is non-existent. Although the hotel itself is very nice, the lack of customer service will definitely prevent us from staying here ever again. The front desk staff were pretty much helpless, and the manager had no clue.

Gilt is good

02/19/2008 Posted by mohctep

Good menu at Gilt. Good service. Tasty fries and pates. Good wines albeit mostly imported. Wonderfull atmosphere. Gorgeous decorum. Great food,wine and memorable expreience overall. Definate repeat.

Pros: Decorum, service, food.