Bumble & Bumble

In Short – A longtime favorite with magazine editors and modeling agencies, the salon can sometimes seem like a continual catwalk. Luckily, mere mortals still score plenty of attention. Everything at Bumble has a bit of an edge--from creative color schemes and rocker cuts to glistening blow-outs and ahead-of-the-curve make-up. The salon pioneered shearing hair edges with razors to create sharp, sexy movement, and some of the city's best colorists can tinge your mane from subtle to shocking with an eye to fashion's next trends.

Editor's Tips

Feed Me:: Have a creative salad, muffin or sandwich in the salon's back corner cafe, which boasts some of the city's best people watching.
Know Before You Go:: Have a creative salad, muffin or sandwich in the salon's back corner cafe, which boasts some of the city's best people watching.
The Extras:: Most visitors become instant devotees, thanks to the effective, cult-forming Bumble products.

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User Reviews (106)

ambiance	100.0% positive	“The salon environment was perfectly comfortable.” “the windows are open and you get a great view of the city.” “the salon has pretty decent water view which is relaxing.” “It's a great atmosphere and has a cool vibe.” “Went to Stebie recommended by receptionist & b/c she was often off-site at fashion shows and events, felt comfortable putting my hair in her hands.”
dessert	100.0% positive	“their cookies are sooooo good!”
drinks	100.0% positive	“was ushered in and shown around by the courteous front desk, given my robe and changing room by a genuinely friendly chick, offered a complimentary coffee drink or tea, and then brought upstairs for color.” “The cafe has decent coffee and tea.” “don't forget to pick up your complimentary drink- i recommend the tea of the day.” “The beautiful space, complimentary tea or coffee, and great shampoos make your experience relaxing and luxurious.”
overall	100.0% positive	“This is a great place to get your hair done.” “look whoever reads this, I have heard that this is a good place to go if you have or want short shaggy cuts but if you have long hair, seriously heed this warning, and only go if you really hate having long fabulous hair and would prefer a butchered, out ” “Their space is great and the stylist was nice, but it all comes down to how you look when you leave the place, and I looked exactly the same as when I came in, only $100 lighter.”
service	85.71000099182129% positive	“The staff has an poor attitude that is equal to the poor service!” “acutally like their service and great attention.” “The hair washers were very friendly and talkative - mine even gave me a mini shoulder massage!” “friendly staff” “He was competent and friendly -- a nice combination.” “was ushered in and shown around by the courteous front desk, given my robe and changing room by a genuinely friendly chick, offered a complimentary coffee drink or tea, and then brought upstairs for color.” “Roberto was great and very friendly - the other stylists seemed very nice as well.” “The hairstylists are friendly and upbeat, and they are up in the latest trends in the market.” “VERY friendly staff.” “Everyone, employees and customers appeared very happy.” “Overall B&B is a top notch experience with a clean space and knowledgeable staff.” “went with a friend for the first time and we let the recpetionist know and she was very friendly, showed us around and introduced us to our stylist Nikki who is great.” “As far as the salon, the people are perfectly nice -- they treated me like a customer in for a haircut, which is what I was.” “So unless Bumble is planting people on street corners to give compliments to their customers, the place is great.” “Optimal service, great staff, and I am always pleased with my highlights and cut.” “My experiences at B&B have all been good -- occasionally there's a wait, but the staff are friendly, competent and professional (and not too pushy about product) and I've always been pleased with the results.” “The people who were colorists at Bumble & Bumble were incredibly rude the entire day.” “Cool facility, better products, horribly unattentive staff, adequate haircuts and horrendous prices.” “William was rude and had too much attitude.” “am accustomed to paying a lot for a good haircut, but I expect quality and service for that price, and both were severely lacking.” “The staff is generally friendly and hospitable.”
value	83.33000183105469% positive	“It costs $100 but it always costs about that much for good women's haircuts in NYC, give or take a few bucks.” “Prior to B&B, I had so many bad $50 haircuts that a $100 good haircut is worth it.” “can get a better cut for $20, not to mention overpriced products and "services.” “So, I left Bumble and started going to a little Japanese place where they're not afraid to give me a more unique cut, and at half the price!” “Cool facility, better products, horribly unattentive staff, adequate haircuts and horrendous prices.” “As I said, a great stylist is worth keeping, and I recommend Mossimo very highly.” “am accustomed to paying a lot for a good haircut, but I expect quality and service for that price, and both were severely lacking.” “To be honest if this is any indication of how the actual appointment to get my haircut is, I would rather spend my time at a sample sale spending my money on a great Prada bag!” “This salon is sort of like a factory, while I do love their products, the skill is not worth the price.”
wait time	100.0% positive	“look whoever reads this, I have heard that this is a good place to go if you have or want short shaggy cuts but if you have long hair, seriously heed this warning, and only go if you really hate having long fabulous hair and would prefer a butchered, out ” “My hair is still long, thick, and the layers are perfect and blended.” “I've been meaning to write this months ago and that is how long i have loved my color!” “have long thick VERY curly hair (that I always straighten) and I think it is safe to say that this is the best haircut I have ever had.”

09/15/11

Should have read Citysearch First

by Red J

OMG, When I read the reviews, after I had a disastrous haircut, I was not all that shocked to see that there were a few that I could have written myself ! I was surprised by the arrogance and indifference to my wants, by William, my haircutter, who was more interested in telling me his credentials, than listening to my concerns. . I had mentioned a particular hairstyle type that I wanted, and he couldn't have been less interested to find out what I meant. At one point during the haircut, I point blank asked him, (in a very nice way), if there was some reason that he didn't want to cut my hair. He cut my hair with a razor, and just as the other comments say, I had only

wanted some of the long layers trimmed, and the bottom had to be put into shape. He told me that when he finished, my hair would be grazing my shoulder, (which it is not). I have a really good

head of hair, only now as some of the other clients have said, I guess I will have to wait about 6 months for it to grow back. I will say, I complained at the front desk as I was paying. They were

very nice, and even offered me a small discount. They said that if I was still unhappy within the next 2 weeks, that I could come in for another cut with another stylist. The salon is such an amazing space, that I wish I could return, but I NEVER WILL.

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06/29/11

Fabulous Cuts and Styles!

by CinderC

Like the majority of the people I know, we are always trying to find the best places to get a haircut. One that will cut it the way you want it without you telling them. I cannot say this will be my last place to go because I do love trying new ones out there, what I can say is that I was pretty impressed by the haircut. I’ve always enjoyed their hair products so I figured I’d give this a shot.

I look at the cut, price, and friendliness for an overall rating. I can’t think of anything here that will give this place lower than a 5 in each category (well maybe the price because we all wish it would be more affordable). The location and décor is amazing. Totally satisfied and plan on recommending this place to my friends as well. If only I could remember the name of the person I saw that would be a great help. Either way, as I looked around I saw lots of people getting really fabulous haircuts. The next time I can afford this place I’m coming here for a haircut.

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03/26/10

I read the reviews and didn't believe them

by jannym

I read a batch of bad reviews and figured it was the competition having fun. Forget it. This place is living on its past reputation. The stylists are so busy fawning over each other than they entirely neglect the needs of the client. I tried the haircuts three times (guess that makes me pretty foolish). Each was worse than the other - but weirdly, they all looked great for about three days. Then plop ; they fell like a bag of straw.

Probably because the colorist there absolutely fried my once-gorgeous, shiny, thick hair. A disaster. First she put in so many highlights that my hair was a shade of ash that made it look gray. Then, I had to come back again and she coated it in a "gloss" that dulled my hair and turned it mousy brown. All the processing with some awful products has left me with unrecognizable locks. My hair was always easy and beautiful - and Bumble and Bumble managed to take that away. I imagine I'll have to wait six months for it to grow back.

Meantime, I'm off to another place to fix Bumble and Bumble's horror show. And yes, it did cost a fortune to have my hair ruined.

Pros: nice coffee
Cons: in competence

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03/18/10

Horrible

by JewelEBell

I went to Crystal yesterday and asked for scissor layers and some fringe around my face. I only wanted one to two inches taken off the length. My hair was about 12 inches past my shoulders when I went in, and 2 inches past my shoulders when I left. My thick hair has been reduced to a limp, frizzy mess. The left side is about an inch and a half longer then right...sans one strand of hair that extends 2 inches past the rest. I spent 2 years growing out my hair, and now it looks like I'll either be getting a bob or spending another 2 years re-growing. All of the product made my hair look fine when I left, but after washing it myself it looks awful despite multiple attempts (curling, straightening, air-drying with product...). Stay Away!!! I could have done a better job with a pair of nail clippers.

Pros: Pretty View
Cons: Terrible Cuts

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06/18/09

haircutter not a stylist

by egp123

I'm giving B&B two stars because the salon itself is lovely with beautiful views. However, I've now had two bad haircuts from William. I don't know why I went back -- I guess I was hoping the first bad cut was a fluke. I have LOTS of fine, wavy hair, and William was recommended by the reception staff because he could "handle it". The first time he thinned it out way too much then styled it into a frizzy mop that my partner still laughs about. Six months later I asked him to suggest styles that would compliment the shape of my face and he refused while chastising me for not bringing a picture (I did the first time, but I got a totally unrelated frizzy mop). Both times he seemed distracted and sour. Two sub-standard experiences are more than enough -- I won't give up my money or hair at B&B again.

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Editor's Tips

09/15/11

Should have read Citysearch First

by Red J

06/29/11

Fabulous Cuts and Styles!

by CinderC

03/26/10

I read the reviews and didn't believe them

by jannym

03/18/10

Horrible

by JewelEBell

06/18/09

haircutter not a stylist

by egp123

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