10/21/09

disappointing

by yoursinchrist

I was a member a few years ago and returned recently. The club is sad now; moldy showers, tattered carpets and unfriendly.

Equinox is much better and costs less.

• Pros: almost as good as Equinox
• Cons: dirty and decayed

09/23/09

Dirty, Rude, Completely Lost its appeal.

by fivestarlife

All the way up the the managers. Supposed managers. One day its he, no she, no one seems to really manage this place. Thats the problem. There are things going on in the mens steam and sauna, and the womens sauna and steam is loaded in unclean old feeling of no one cares anymore. This place used to feel fun, happy, and I loved going. Now its gloom and doom. No one has manners, professionalism, and the place feels old. It is not sanitary. Im going to Equinox now where it is spotless and you can feel it. They are cleaning constantly in there, and they are having fun 'WITH' the customers, not looking atthem like "what?" Too bad reebok was known as the best in its kind. THEY NEED NEW MANAGEMENT. There are a few male managers, who look like they want to drop kick you .

• Pros: Nice cafe, lots of space, outdoor deck.
• Cons: Staff snotty, snobby(for no reason), rude , unprofessional

09/18/09

Not impressed

by janna19

I did a temporary membership to try this gym out and see if it was worth $200 a month . The gym is ok - the equipment is pretty dated, the locker rooms are nice, having a pool is great. However, I left something at the gym and just called Lost & Found and can't get over the rudeness of the person I talked to. She would ask me a question, then put me on hold without even responding to me. The kicker was that when I told her I was pretty sure I left it there, she didn't say a word back. And then I said "thanks" and she just hung up the phone without even saying goodbye or anything in return. I was completely nice the entire conversation, it was so weird that she was so rude.

• Pros: Lots of classes, pool
• Cons: Rude service