| ambiance |
96.12000465393066% positive |
- “
The spa overall has a very pleasant, relaxed atmosphere and is really a gem on the upper west side. ”
- “
Nice atmosphere, convenient ”
- “
-Strong arms and a warm and pleasant atmosphere made for a great massage. ”
- “
their customer service is superb and have made me feel very comfortable. ”
- “
The spa has a nice ambiance. ”
- “
Within a few minutes, I was ushered into a comfortable dimly lit treatment room and introduced to my esthetician, Alexandra. ”
- “
didn't get much of a massage either, and the atmosphere isn't particularly nice. ”
- “
Wonderful atmosphere that's soothing but not pretentious with great products you don't see very often. ”
- “
VERY friendly staff, beautiful decor-this was one of the best massages I have ever had! ”
- “
Secondly, the location is great! ”
- “
The staff was very helpful and atmosphere was a relaxing experience. ”
- “
Everything is spotless and calm and its location is very convenient for upper west siders. ”
- “
like the atmosphere of the place, because it is friendly and unpretentious. ”
- “
Easy to get to, lots of room inside for groups, friendly atmosphere! ”
- “
The location is also great, in the city but not too tough to find parking and there are quite a few good restaurants closeby. ”
- “
enjoyed a manicure and pedicure today (my first ever) and liked the quiet, competent service, soft music, and pleasant atmosphere. ”
- “
It is a very friendly and relaxing atmosphere. ”
- “
The space and rooms are clean, comfortable and wonderfully tranquil. ”
- “
The ambience is perfect. ”
- “
The decor is beautiful and i feel at home when i'm there. ”
- “
love the calm atmosphere and the fact that the staffers do a great job of learning your name and making you feel at home. ”
- “
As for the spa itself, the receptionists were fairly friendly, the decor was nice and clean, and, for the city, the services seemed slightly cheaper for the quality than I've seen elsewhere. ”
- “
The atmosphere is very clean, calm, and professional. ”
- “
Feline Day Spa is a nice treat to have in the middle of the upper west side- the atmosphere is relaxing and the appointments were puntcual. ”
- “
The staff is incredibly professional yet comfortable and neighborhood like. ”
- “
excellent customer service, great location with wonderful staff that treat you just great. ”
- “
Feline Day Spa is a cozy and comfortable place with a friendly staff, a great variety of services and consitently high dedication to quality. ”
- “
great manicures/pedicures - and if you live on the upper west side, its a really convenient location. ”
- “
location is convenient to my home, seemed clean, staff was gentle and helpful. ”
- “
This is a spa where no effort is spared to make clients feel comfortable and welcome. ”
- “
This spa has a welcoming atmosphere and a friendly staff. ”
- “
The location of the spa is great - it's very convinients and you don't have to wait for days on end to get an appointment. ”
- “
Again, Helena was great, I felt very comfortable with her, and will see her again. ”
- “
Feline has a beautiful atmosphere and a perfect location right outside the 72nd Street subway stop. ”
- “
It offers exceptional spa treatments and great service in a very low-key and relaxing atmosphere. ”
- “
Friendly atmosphere with a beautiful, newly renovated setting on West 75th Street. ”
- “
Their prices are very reasonable, the ambiance is both professional and relaxing, and I've never had the polish from a manicure and pedicure last so long! ”
- “
Great service, perfect location. ”
- “
the ambiance HORRIBLE, along with a noisy radiator ”
- “
The place is very friendly and provide the kind of atmosphere that is rarely (or never) found in typical nail salons. ”
- “
This cute cozy little spa tucked into the heart of the Upper West Side, is intriguing, with reasonable prices and a comfortable atmosphere. ”
- “
Awesome atmosphere. ”
- “
It is easy to get appointments The staff are wonderful and make you feel very comfortable and at ease. ”
- “
Nice atmosphere. ”
- “
Great location ”
- “
The staff there are very friendly and it's a very comfortable atmosphere. ”
- “
Friendly & service good, in a relaxing atmosphere. ”
- “
The only thing that would make the experience even more wonderful is a slightly bigger/more comfortable locker room. ”
- “
perfect atmosphere for a Spa. ”
- “
very cozy spa boutique where the staff is wonderful. ”
- “
The ambiance is professional yet very casusal. ”
- “
The staff was friendly and the atmosphere is great. ”
- “
Hidden behind rustic upper-west-side architecture, is this bright, clean, sweet, comfortable spa with an affordable menu of pampering services, a super friendly and professional staff, and (based on my experience) an envigorating massage. ”
- “
Feline's offers us West Siders the same comfortable setting and full range of professional services available at many day-spas on the East Side. ”
- “
the atmosphere is very nice and relaxing! ”
- “
Clean, comfortable, quick, excellent attention to detail and doesn't break the bank. ”
- “
This is a great neighborhood spa that gives world class treatments in a sophisticated but comfortable atmosphere. ”
- “
The atmosphere is calm and relaxing and the service is excellent. ”
- “
Excellent service, very comfortable enviornment. ”
- “
Love the location and service. ”
- “
it's a great location, and my fave. ”
- “
great location. ”
- “
The environment was cozy, and the staff was pleasant. ”
- “
Great customer service; professional, clean atmosphere ”
- “
The location is great and the prices are fair! ”
- “
was so happy with the pleasant staff, and relaxing atmosphere. ”
- “
Everyone who works at Feline is very friendly, and the atmosphere and policies are much more laid-back and relaxed than other, more expensive places. ”
- “
Calm, relaxing, friendly and professional staff, clean environment, low key upper west side atmosphere. ”
- “
Wonderful staff and a very relaxing atmosphere to receive massages, facials, other spa services. ”
- “
All within a lovely, cozy space, and under the care of highly efficient, personable, skilled women. ”
- “
The service was great and the ambiance was extremely relaxing. ”
- “
The spa is clean and the atmosphere is relaxing. ”
- “
Felines is comfortable and hygienic and the emphasis is on the treatment or service, not chi chi details, although it does provide lots of amenities (including a wonderful heated toilet seat, a locker room and showers). ”
|
| dessert |
66.66999816894531% positive |
- “
On occasion, when they have bagels and chocolate, I also tend to eat those too and not once have I ever felt a bad vibe from them or them rushing me. ”
- “
The hot cream was fabulous and it lasted a really long time. ”
- “
also love their massages, spa pedicures and i especially LOVE their hot cream manicures! ”
|
| drinks |
100.0% positive |
- “
When you get there, there's always coffee and water and clean restrooms. ”
- “
love the green tea they offer at the reception. ”
|
| food quality |
100.0% positive |
- “
Overall, I like this place - their wraps and body scrub are great, and they have 'fresh' water bottles for their customers. ”
- “
Massage was excellent too and mani /pedi still looks fresh like I just had it done. ”
- “
The bread, water, juice and strawberries afterwards are a nice treat. ”
|
| menu variety |
100.0% positive |
- “
hope you enjoy the same experience I did and I am definately going back even though I live across town with millions of choices of places in walking distance from my apt. ”
- “
wide variety of services with decent prices. ”
- “
Feline Day Spa is a cozy and comfortable place with a friendly staff, a great variety of services and consitently high dedication to quality. ”
- “
Feline offers a good variety of packages. ”
- “
The service is impeccable, the rooms are clean, they offer a variety of services, you walk out relaxed--what more could you want from a day spa? ”
- “
haven't tried any of the other services though the menu is quite extensive. ”
- “
The services available are quite extensive. ”
- “
They have such a great variety services and products at reasonable prices. ”
- “
We enjoyed a variety of services, including massages, facials and manicures, and everything was great. ”
- “
The staff were good at recommending products- good quality and many choices. ”
- “
Hidden behind rustic upper-west-side architecture, is this bright, clean, sweet, comfortable spa with an affordable menu of pampering services, a super friendly and professional staff, and (based on my experience) an envigorating massage. ”
- “
great product selection and relaxing once you make it past the front facade. ”
- “
While I am most familiar with the wonderful facials, pain-free waxing, and first rate manicure and pedicures, I have occassionally gone "all out" and had one of the wide variety of pampering body treatments and massage. ”
|
| overall |
100.0% positive |
- “
This is a great place - which some would say a neighborhood find. ”
- “
was beginning to give up on finding a great place to have manicures and pedicures when I came across Feline in the telephone directory! ”
- “
It is a great place to go for massages. ”
- “
Feline's is a great place to retreat for a manicure and pedicure. ”
- “
great place for a manicure and pedicure and the only place I trust for my waxing. ”
- “
went to Feline's and this is by far the best place to receive a pedicure. ”
- “
This is a great place to go to when you want to escape the hurry and rush of everyday. ”
- “
All this plus a quiet, relaxing environment makes Feline a great place to go. ”
- “
The place is so wonderfully decorated and I really felt like I was in a great place. ”
- “
The Feline Day Spa is a great place to get your entire body rejuvinated and reenergized. ”
- “
They have it all Waxing, Facials, Massages, Manicures and Pedicures> The people are nice and the place is clean! ”
- “
This is an all-around lovely and inviting spa, but it is the best place I've found for waxing. ”
- “
It's so nice to have such a great place to go to in the neighborhood. ”
- “
great place ”
- “
they have great hospitality and the place looks amazing ”
- “
This is a great place to get quality spa treatments at a reasonable price. ”
- “
for facials, waxing, and massages, this is the best place i've been to on the uws. ”
- “
Overall a good place and I would go back to try other treatments. ”
|
| return potential |
100.0% positive |
- “
The service was great and I def want to go back for a pedi or a mani. ”
- “
have enjoyed the consistently good pedicures here, and will continue to come back for them. ”
- “
would recommend this place to anyone and will definitely go back. ”
- “
really liked Helena, and I would definitely go back again and ask for her. ”
- “
Very varied services, will go back for other services, recommend to all. ”
- “
throughly enjoyed an hour massage and will be back for further treatments. ”
- “
overall a great experience, would go back again. ”
- “
Overall, I really enjoyed my treatments at Feline and am definitely planning to go back. ”
- “
She recommended products without making me "break the bank" or feel like I was leaving without getting everything I needed - just the basics with some added things I could choose to get or come back for another time. ”
- “
Overall a good place and I would go back to try other treatments. ”
|
| service |
91.33999824523926% positive |
- “
very good customer service. ”
- “
The treatments are great, the customer service is helpful and friendly and the prices are reasonable. ”
- “
The staff is so friendly and experienced! ”
- “
have seen in past reviews that the people here can be rude, but in my past visits I felt they were really tring to make some changes. ”
- “
Great service and eager to please. ”
- “
The staff is always very professional, organized, and accomodating. ”
- “
For professional service in a relaxing setting , Feline cannot be beat! ”
- “
The staff is very professional and the waxing is done expertly. ”
- “
Feline Day Spa - great service from Helena ”
- “
Feline day spa is a beautiful spa with great service. ”
- “
Great service. ”
- “
The staff is friendly and incredibly helpful. ”
- “
have been going to Feline for years and love the service and the manicures and pedicures are the best. ”
- “
The staff were good at recommending products- good quality and many choices. ”
- “
Felines is comfortable and hygienic and the emphasis is on the treatment or service, not chi chi details, although it does provide lots of amenities (including a wonderful heated toilet seat, a locker room and showers). ”
- “
The courteous, knowledgeable, and professional staff have produced great results for me. ”
- “
The staff are all friendly and courteous. ”
- “
She's honest about her opinion, and gives you the best service you won't find anywhere else. ”
- “
Each service I received (manicure, pedicure, massage, facial) was terrific and the staff was extremely professional. ”
- “
The staff was wonderful in fitting me in at the last minute. ”
- “
great staff, great service ”
- “
their customer service is superb and have made me feel very comfortable. ”
- “
The environment is peaceful amidst the Upper Westside bustle and the staff is extremely professional. ”
- “
The staff is so attentive, ready and willing to help that its so relaxing the minute you step in. ”
- “
highly recommend the service! ”
- “
The service is amazing too! ”
- “
think the staff is very friendly and attentive. ”
- “
Never had a bad service! ”
- “
The entire staff was friendly and accomodating when I wanted to add extras services. ”
- “
mani/pedi. The waxing folks are especially wonderful - VERY friendly, with great advice, and the best waxing/best results I have gotten at any NY spa. ”
- “
excellent service and exceptional staff. ”
- “
Each and every service I have had at Feline has been a wonderful experience. ”
- “
Feline offers great service, a lovely and professional staff who really know what they are doing - and the kind of warm, personal service that West Siders have come to love about their neighborhood. ”
- “
The staff was very friendly and professional. ”
- “
The staff is friendly and efficient never making me feel rushed yet not making me wait. ”
- “
profile with promises of friendly staff and awarding winning services. ”
- “
Starting by the friendly staff at the reception desk, continuing with the sophisticated décor and pleasant environment, not to mention professional and top of the line service. ”
- “
They have it all Waxing, Facials, Massages, Manicures and Pedicures> The people are nice and the place is clean! ”
- “
great spa offers great service ”
- “
The staff is friendly and personable and the quality of their work is of the highest order. ”
- “
enjoyed a manicure and pedicure today (my first ever) and liked the quiet, competent service, soft music, and pleasant atmosphere. ”
- “
The proprietor and all of her employees are very nice and very good at what they do. ”
- “
The amenities were pretty basic, and the service was not for the modest, but the service was professional and friendly. ”
- “
The therapist (Alexandra) was friendly, very skilled and terrific! ”
- “
The staff is knowledgeable and professional. ”
- “
The specialists at Feline are warm and welcoming and provide you with a service unparalleled by other spas. ”
- “
Everyone who works at Feline is very friendly, and the atmosphere and policies are much more laid-back and relaxed than other, more expensive places. ”
- “
The prices are reasonable and service is excellent. ”
- “
There are some great technicians here - but they appear rushed - and rushed service leads to mistakes. ”
- “
Truly an awful experience and to top it off the customer service people could care less. ”
- “
The staff is very friendly and they don't hassle you to buy their products,but I did by Dermalogica gel that really helped my skin. ”
- “
Their service is excellent. ”
- “
Joanna was excellent--very qualified, professional, cordial and attentive. ”
- “
The staff is very attentive and it has a full range of services from you basic facials to nail care and body work. ”
- “
Calm, relaxing, friendly and professional staff, clean environment, low key upper west side atmosphere. ”
- “
The service was great and the ambiance was extremely relaxing. ”
- “
recommend the spa to anyone for any service. ”
- “
The space was very clean, the staff welcoming, and the aesthetican was very kind and made me feel relaxed. ”
- “
ad a massage, manicure & pedicure here - the service was wonderful as was the customer service. ”
- “
Get your friends together and experience this quiet, relaxing spa with professional staff. ”
- “
beautiful spa and great salon staff! ”
- “
manicure/pedicure. I think this gesture proves that the owner is professional and very concerned about giving good service. ”
- “
location is convenient to my home, seemed clean, staff was gentle and helpful. ”
- “
The staff is so incredibly rude when making an appointment that I would never allow them to treat me! ”
- “
The staff are so friendly and helpful. ”
- “
The staff (from the reception staff to the beauty consultants) are always friendly (not pretentious), helpful, courteous, and PROFESSIONAL. ”
- “
Worst spa experience ever, poor communication and bad customer service ”
- “
find Feline a acceptable Spa, I use it mainly because of two of the staff there I have known for many years where they worked elsewhere. ”
- “
the people are very professional and you leave feeling like you've got your money's worth! ”
- “
Great customer service, place is very clean. ”
- “
great manicures and impeccable service! ”
- “
The staff are friendly, down to earth, and helpful. ”
- “
The staff were all friendly. ”
- “
The staff is professional and friendly and they are very accomodationing. ”
- “
best service in NY ”
- “
Not only does my skin look 10 years younger thanks to the incredible skill of the staff, but after every appointment I feel like I've just been on a mini-vacation. ”
- “
The service was at reasonable price. ”
- “
What impresses me so much, in addition to the exquisite, personalized service I receive, is that most of the employees have worked here for a long time. ”
- “
The staff are always friendly from the time you walk in the door until the time you leave. ”
- “
The customer service is great. ”
- “
The massage and facial felt wonderful, the staff were pleasant and professional, and the price was very good compared to other spas I researched. ”
- “
The staff is very friendly and the entire place is so relaxing. ”
- “
staff was very friendly best massage ive had. ”
- “
The staff there are very friendly and it's a very comfortable atmosphere. ”
- “
It is a friendly, relaxing environment with no attitude, and the staff is excellent. ”
- “
The service is examplary, the staff is super friendly and no matter how busy it is, you are always treated VIP! ”
- “
The staff was vey pleasant and the facial was very soothing, I almost fell asleep. ”
- “
great customer service ”
- “
It is a very friendly and relaxing atmosphere. ”
- “
Great service! ”
- “
Attentive staff, and the spa services are simply great. ”
- “
The people are wonderful adn the massages were great too! ”
- “
Excellent service, very comfortable enviornment. ”
- “
the service was excellent. ”
- “
have tried many of the services and am always impressed by their expertise and warm and friendly nature. ”
- “
Where else could I go to receive this special treatment from highly trained professionals, this wonderful place of extacy is the moment of truth, how you want things done and who will be the right people to do it. ”
- “
have been benefitting from Feline's services since they existed further East on 75th St. Over the years I have had every service imaginable from a dozen or so fantastic employees. ”
- “
The service was fantastic and the wax treatment they did at the end left my hands feeling super soft. ”
- “
Excellent customer service! ”
- “
"It's suppose to be 55mins" (the website says otherwise btw) The staff are rude and give dirty looks. ”
- “
The facial was fabulous, the staff was extremely friendly and welcoming and everything was very relaxing and clean as well. ”
- “
Wonderful staff and a very relaxing atmosphere to receive massages, facials, other spa services. ”
- “
Great service, perfect location. ”
- “
Some staff at the spa are still exceedingly unpleasant ”
- “
The staff is professional and the services are amazing! ”
- “
The environment was cozy, and the staff was pleasant. ”
- “
HORRIBLE customer service! ”
- “
excellent customer service, great location with wonderful staff that treat you just great. ”
- “
The atmosphere is calm and relaxing and the service is excellent. ”
- “
Amazing facials, good massages, and good service. ”
- “
The staff is also very friendly and cordial. ”
- “
The staff was friendly and the atmosphere is great. ”
- “
was so happy with the pleasant staff, and relaxing atmosphere. ”
- “
had a great mani here last month and most people complimented me on it at work! ”
- “
Would definitely recommend to anyone wantinf the best customer service from great people making you feel great! ”
- “
Also, the massages and facials are excellent and the employees are very polite and professional. ”
- “
All the staff is extremely pleasant and the ambienance is perfecct. ”
- “
The facials are magical, the manicures and pedicures to die for, and the staff is professional and courteous. ”
- “
The receptionists were friendly, waiting area welcoming, and my waxer was sweet as can be! ”
- “
The staff was friendly the prices were reasonable and my manicure lasted much longer than usual! ”
- “
Easy to get to, lots of room inside for groups, friendly atmosphere! ”
- “
Him for buying the gift card, or me for getting lousy service from start to finish. ”
- “
If you are using a gift card, be sure that you will get the worst service imaginable. ”
- “
Great customer service; professional, clean atmosphere ”
- “
this spa was great the people working there were really friendly and the massages r the best! ”
- “
no fuss, good service ”
- “
The women who work at the desk are always friendly and are speedy at checking you in and out, which is something I especially value. ”
- “
The staff in general are all amazing from facials to front desk. ”
- “
The staff is incredibly friendly and you truly feel pampered! ”
- “
Friendly & service good, in a relaxing atmosphere. ”
- “
Really nice group of people. ”
- “
VERY friendly staff, beautiful decor-this was one of the best massages I have ever had! ”
- “
Always clean and friendly. ”
- “
Very classy spa, luxurious services, friendly staff. ”
- “
The staff was very helpful and atmosphere was a relaxing experience. ”
- “
great service for women! ”
- “
From the manicures to the massages, and to herbal wraps, this salon has the best service, combined with reasonable prices not comparable to the overpriced salons in New York City. ”
- “
I'm starting to question if these reviews are made by the people who work there because this was by far the worst spa I've gone to while I've lived in New York. ”
- “
Every service I've ever had at Feline has been great. ”
- “
The service was great and I def want to go back for a pedi or a mani. ”
- “
Their massages are fantastic, the staff is professional and friendly, and you come out looking and feeling like a million dollars. ”
- “
This spa was really nice and the staff was friendly. ”
- “
It offers exceptional spa treatments and great service in a very low-key and relaxing atmosphere. ”
- “
The spa manager is a true professional. ”
- “
The staff was nice and facilities were clean. ”
- “
This spa has a welcoming atmosphere and a friendly staff. ”
- “
The only comfort I experienced in this establishment was the friendly gal who did my facial. ”
- “
go here for my regular pedicure and keep going back after trying budget nail salons and other high-end spas, because the service is impeccable and the mani/pedi lasts much longer than any I've had. ”
- “
In addition to the customer service, the place has a nice upscale feel to it without the exorbitant prices of some other Manhattan spas. ”
- “
I've been coming to Feline Day Spa for many years, and I can attest to their excellent service. ”
- “
The service is wonderful and the manis/pedis are great. ”
- “
in a very rude manner. ”
- “
As soon as you enter Feline, you are greeted with soft, soothing music and a friendly smile. ”
- “
highly recommend Feline Day Spa and these two employees. ”
- “
What is nicer than making someone get pampered and by such wonderful people. ”
- “
The staff is very helpful and nice. ”
- “
Great service ”
- “
The staff is professional, knowledgeable and extremely courteous. ”
- “
The staff was very helpful in particular in helping me feel relaxed during the experience. ”
- “
Great Manicures- Excellent service ”
- “
could go on forever about the terrible service but there isn't enough room to type. ”
- “
While there are many cheaper pedi places in NYC, Feline's staff is wonderfully attentive, and the pedicures really last for weeks. ”
- “
The service is excellent and quick. ”
- “
No pressure, everything is simple and the service is great. ”
- “
the staff is professional and friendly. ”
- “
Well trained staff, friendly, not pretentious but very professional. ”
- “
Although Feline is a bit pricy, the spa is worthwhile for its unique qualityof service. ”
- “
The customer service I experienced was wonderful. ”
- “
Great service (smells fab), and Sia is the queen of hair removal. ”
- “
had a mani/pedi/facial and massage and the staff was wonderful. ”
- “
Ingvor, the owner of Feline, and her professional staff, who work their magic, would like to invite you to a relaxing, stress-free and pampered experience. ”
- “
Pleasant space, pleasant and skilled staff, and the sauna and steam rooms are a definite plus. ”
- “
The results are terrific, the staff is extremely professional and there are so many wonderful beauty products to look at (and buy!) ”
- “
like the atmosphere of the place, because it is friendly and unpretentious. ”
- “
As for the spa itself, the receptionists were fairly friendly, the decor was nice and clean, and, for the city, the services seemed slightly cheaper for the quality than I've seen elsewhere. ”
- “
Great spa, Great staff ”
- “
The staff is very professional and friendly and do a superb job. ”
- “
The service is impeccable, the rooms are clean, they offer a variety of services, you walk out relaxed--what more could you want from a day spa? ”
- “
Beautiful, kind, and helpful staff. ”
- “
The staff is so polite and not snotty like other spas. ”
- “
This spa has a great staff to choose from and is quiet and professional. ”
- “
Amazing pedicures and wonderful service. ”
- “
Great customer service, quick, quiet, easy, relaxing. ”
- “
It is easy to get appointments The staff are wonderful and make you feel very comfortable and at ease. ”
- “
got one of the fancy pedicures and it was mediocre for the price - you can get much better service & treatments at some of the less "spa" places; it doesn't really have a "spa" experience in general & the rooms are actually a bit dingy (in fact, i don't ”
- “
The communication by the staff members was terrible and the services are not tailored to your needs. ”
- “
It is a great day spa with competent professionaol staff providing great services at reasonable prices. ”
- “
Love the location and service. ”
- “
The staff were friendly and helpful. ”
- “
The services are high quality and the staff is wonderful. ”
- “
great service. ”
- “
She said in a very rude voice I am not Alex...I said, Im sorry,perhaps you look like her. ”
- “
Your nails look wonderful and you can't wait to show people your fingertips. ”
- “
Their manicures, although more expensive, truly last longer and the service is always outstanding. ”
- “
went there with a gift certificate an had one of the best manicures & pedicures I've ever had - the massage was extremely relaxing and most of all the staff was very professional and courteous! ”
- “
It's always clean, eficient, friendly and a great pleasure. ”
- “
Feline Day Spa is a cozy and comfortable place with a friendly staff, a great variety of services and consitently high dedication to quality. ”
- “
the staff at feline are courteous, professional and friendly. ”
- “
The staff is fabulous - caring, friendly, professional and serious about helping clients relax and feel good about themselves. ”
- “
The staff is really friendly and helpful and the prices are down right unbelievable for such a quality experience! ”
- “
The staff is incredibly friendly and you're always made to feel welcome. ”
- “
The service was very friendly. ”
- “
The customer service is very, very poor, in fact I feel like they ripped me off. ”
- “
good service ”
- “
Feline Spa can always be counted on to provide excellent service in a calm and professional environment. ”
- “
The people there were really nice. ”
- “
The setting is so serene and the staff was wonderful and down-to-earth - not the typical New York snobbery I am used to. ”
- “
The place is very friendly and provide the kind of atmosphere that is rarely (or never) found in typical nail salons. ”
- “
The staff is wonderful and I recommend them to all my friends. ”
- “
All staff were, professional, polite, helpful and courteous. ”
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And clients who, if not enjoying the quiet and moments of solitude, are friendly with light conversation. ”
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Hidden behind rustic upper-west-side architecture, is this bright, clean, sweet, comfortable spa with an affordable menu of pampering services, a super friendly and professional staff, and (based on my experience) an envigorating massage. ”
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very cozy spa boutique where the staff is wonderful. ”
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The staff and services are the best I've ever been to in New York. ”
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was offered a gift of a half-day beauty at this wonderful spa, and was simply delighted at how professional, courteous, knowledgeable and friendly the entire staff was to me and the other clientele. ”
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mentioned after the service that this was the worst experience I've ever had in a spa. ”
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The staff are helpful and not at all pushy. ”
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But hey, some people like it some not. ”
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can spend the entire day pampered by the friendly staff. ”
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The staff is excellent and I highly recommend. ”
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The staff was great and my manicure looked amazing not to mention lasted for well over a week with no chips. ”
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great service ”
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The service was perfect - with an amazing attention and detail! ”
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The staff is incredibly professional yet comfortable and neighborhood like. ”
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feline is great with custmer service as well ”
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came to visit a friend and went to get my eyebrows done- Classy place, great customer service with a smile! ”
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Feline is unpretentious, accomodating, and best of all, delivers great service. ”
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The staff is always friendly and professional. ”
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bother saying you had less than 1hr or stating your real experience, that will gets you a rude. ”
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| value |
85.52000045776367% positive |
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especially like the massages - they are not cheap, but they have never let me down. ”
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The massage and facial felt wonderful, the staff were pleasant and professional, and the price was very good compared to other spas I researched. ”
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After years of overpriced facials and dermatologists ruining my skin with over prescribing medicine, I went to Feline after reading the great reviews. ”
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Great, affordable day spa ”
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This cute cozy little spa tucked into the heart of the Upper West Side, is intriguing, with reasonable prices and a comfortable atmosphere. ”
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Not cheap, but an excellent value. ”
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The fact that it's in my neighborhood is a huge bonus although I would definitely travel if it weren't. ”
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had previously been using less expensive nail salons, but my nail were ruied by those services. ”
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From the manicures to the massages, and to herbal wraps, this salon has the best service, combined with reasonable prices not comparable to the overpriced salons in New York City. ”
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The spa offers affordable packages and the facial I had with them was great! ”
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They have great prices and fabulous services. ”
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This is a great place to get quality spa treatments at a reasonable price. ”
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All done by great professionals that have made the experience enjoyable and definitely worth the time and price. ”
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The service was at reasonable price. ”
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think at this point I'd rather take my friend and my money to a horrible "hunk-o-mania" club then to chance the doom of Feline. ”
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I've been to a lot of places for waxes, including cheap hair salons and this place was the worst by far! ”
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The prices are reasonable and service is excellent. ”
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The treatments are great, the customer service is helpful and friendly and the prices are reasonable. ”
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The price is fair, the surroundings pleasant. ”
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Also definitely a good value compared to other spas. ”
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The location is great and the prices are fair! ”
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The staff is really friendly and helpful and the prices are down right unbelievable for such a quality experience! ”
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Their manicures, although more expensive, truly last longer and the service is always outstanding. ”
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She said the services were wonderful and the entire experience was well worth it. ”
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would recommend Feline to anyone and everyone seeking an affordable priced haven of relaxation in the midst of this busy and noisy city. ”
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For the best haircut at any price, go see Rosa at Feline's Day Spa. ”
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May not be cheap but if you want a great manicure that lasts go there! ”
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Their massages are fantastic, the staff is professional and friendly, and you come out looking and feeling like a million dollars. ”
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the people are very professional and you leave feeling like you've got your money's worth! ”
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Their prices are very reasonable, the ambiance is both professional and relaxing, and I've never had the polish from a manicure and pedicure last so long! ”
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The prices are very reasonable, and it's always extremely clean and peaceful. ”
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wide variety of services with decent prices. ”
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Hidden behind rustic upper-west-side architecture, is this bright, clean, sweet, comfortable spa with an affordable menu of pampering services, a super friendly and professional staff, and (based on my experience) an envigorating massage. ”
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got one of the fancy pedicures and it was mediocre for the price - you can get much better service & treatments at some of the less "spa" places; it doesn't really have a "spa" experience in general & the rooms are actually a bit dingy (in fact, i don't ”
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The services are excellent and worth it despite being a little pricier than some other spas. ”
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The one quam I have about this place is that they are always pushing additional services and expensive products on you. ”
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Whether you live uptown, downtown, east or west it is worth the trip to Feline for a professional and relaxing spa experience. ”
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The salon is beautiful, the services first rate and the prices extremely affordable. ”
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The staff was friendly the prices were reasonable and my manicure lasted much longer than usual! ”
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What a great price! ”
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The spa is clean and has the most reasonable prices. ”
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Feline is an overall great value for wonderful services in a pretty and relaxing environment. ”
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Everyone who works at Feline is very friendly, and the atmosphere and policies are much more laid-back and relaxed than other, more expensive places. ”
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The half day of beauty is a great value. ”
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This affordable, yet exclusive feeling salon is unbelievable. ”
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Not a great value ”
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The price is very reasonable, too! ”
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great waxing at a reasonable price. ”
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The women who work at the desk are always friendly and are speedy at checking you in and out, which is something I especially value. ”
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In addition to the customer service, the place has a nice upscale feel to it without the exorbitant prices of some other Manhattan spas. ”
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my services where fantastic and so was the price. ”
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Nice treatment, walked out feeling energized, affordable! ”
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They have such a great variety services and products at reasonable prices. ”
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The services are pricey, but still less expensive than some of the better known hip, power spas. ”
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It is a great day spa with competent professionaol staff providing great services at reasonable prices. ”
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The facial products they have in the spa is a also a huge plus. ”
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This is a perfect spot for or a neighborhood spa that offers excellent services at affordable prices. ”
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The dermabrasion is also very good and a very good value. ”
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Reasonable prices and great products ”
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wasn't a huge fan of the large room up front as a pre-massage waiting area (it would have been nice to have a separate, more dimly lit room where customers could instead relax in robes while they wait), particularly because my masseuse was running 15 mi ”
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At first I felt a little guilty about spending that much when I know a place in the same neighborhood that is much less expensive. ”
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| wait time |
88.00000190734863% positive |
- “
Great customer service, quick, quiet, easy, relaxing. ”
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enjoyed every minute of it, feel much better now and was given some helpful tips to stay healthy. ”
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wasn't a huge fan of the large room up front as a pre-massage waiting area (it would have been nice to have a separate, more dimly lit room where customers could instead relax in robes while they wait), particularly because my masseuse was running 15 mi ”
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thought as long as my pores are clean I am happy. ”
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And the reflexology pedicure I had from a woman with long nails was horrible because her nails were so long she couldn't even apply pressure properly. ”
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loved everything about it from my perfect manicure (I've never had one last so long), to the most relaxing pedicure with comfy leather chairs that actually massage properly, and a facial with the most amazing hands ever! ”
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you feel relaxed from the minute you walk in and the entire package of the place and services is excellent. ”
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The hot cream was fabulous and it lasted a really long time. ”
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As long as you reconfirm everything when you get there BEFORE you get anything done, it is great because the estaticians are great and they do a good job. ”
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There is never a long wait and the spa is sparking clean. ”
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The staff was wonderful in fitting me in at the last minute. ”
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The service is excellent and quick. ”
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Plus, she has lots of interesting stories about the Upper West Side since she is a long-time local. ”
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Clean, comfortable, quick, excellent attention to detail and doesn't break the bank. ”
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What impresses me so much, in addition to the exquisite, personalized service I receive, is that most of the employees have worked here for a long time. ”
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Within a few minutes, I was ushered into a comfortable dimly lit treatment room and introduced to my esthetician, Alexandra. ”
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The staff is so attentive, ready and willing to help that its so relaxing the minute you step in. ”
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She is one of the best aestheticians I have met in a long time. ”
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I've been going to Feline for a very long time for the excellent massages, manicures, and pedicures. ”
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My pedicure was nice and lasted a long time. ”
- “
Their prices are very reasonable, the ambiance is both professional and relaxing, and I've never had the polish from a manicure and pedicure last so long! ”
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got a 50 minute massage from Feline and had a good experience. ”
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really love the facials and massages - plus they offer 30 minute treatments when time is short. ”
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Turns out 30 minutes wasn't enough and as I was on the table I changed my appointment to a full HOUR! ”
- “
had a 60 minute facial on Saturday; the treatment was great. ”
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