Sarabeth's West

10/02/08

Always a yummy meal!

by hunter5678 at Citysearch

Sarabeth's West is hands down one of my favorie restaurants in NYC. Every time I've gone, I've tried something different on the menu and it never disappoints. The service is excellent too.

• Pros: Excellent all of the time
• Cons: none

08/26/08

Nice atomosphere...upscale...and tasty !!!!

by NYMom21 at Citysearch

Went there a few times ... food is great.....staff is good....however, did have a minor order problem....spoke to the manager Danielle, who was awesome, professional and accomodating and the problem was solved immediately.

Go there.....enjoy !!!

05/22/08

Didn't even get to eat!!!!

by yankees1025 at Citysearch

Went for brunch on Sunday afternoon around 1:30pm, and was told there was a 20minute wait and it may be quicker because not everyone who had put their name down stayed around to wait. Ok, I understand if it's a little longer wait than the hostess claims but as forty five minutes approached and the other "tables for two" waiting outside had been seated I assumed I would be the next name called. To my surprise, there were people walking right in and being seated immediately as I continued to wait outside in the rain. When I approached the hostess (who wasn't the girl I had given my name too) and she claimed that those people being seated weren't present when their name on the waitlist was called, but since they came back they get priority. She insisted that is the restaurant's policy. Needless to say, if I knew this so called "policy" I would have NEVER waited,and left upon arrival rather than wasting part of my afternoon. I am thinking of going back this Sunday and telling them I put my name down last Sunday for brunch and according to their policy that should give me priority seating. I have never encountered such unfair treatment nor has ANY dining establishment followed such a ridiculous "policy". Clearly they need to train the hostesses on the etiquette of a proper waitlist.

• Pros: NONE