Isabella's Restaurant

Doesn't Recommend

ygoltman

Joined 11 years ago

Worst service ever!. One star is for the food. The food is decent and reliable quality.

The place is crowded and loud, which may be part of the reason why the service is so terrible.

We had lunch there. Nobody ever came to clear dirty plates ( we tried several times over a 30 min period to get waitress's attention), dessert never arrived either. After my husband walked over to the waitress and asked for a check, we were shoved the check with no adjustment for missing dessert or apology.

Felt like they did us a huge favor by letting us sit down and have some of the food that we've ordered.

We'll never go back.

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9111111

Joined 3 years ago

best bruch. I love this place for Sunday brunch...Have been going here for many years and hope to continue

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lisapearly

Joined 5 years ago

The Best Brunch in Manhattan. My friends took me to Isabella's for a birthday brunch and I had the most amazing eggs benedict with salmon. Brunch here on the weekends is very crowded, but the hostess accommodated a large party without reservations. Definitely the best place for brunch because of the food, good service and warm atmosphere.

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SusieEpstein

Joined 5 years ago

Very Nice. Was there for a meeting and had to comment! The food is what you expect from a wonderfull location like this. I will return with my husband to enjoy his traditional meal. The service was great and I told the owner was going to give him a great review.

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Contributor

Joined 10 years ago

Editorial Review. Open for more than 20 years, this Upper West Side restaurant is known for its outdoor brunch and family-friendly atmosphere.

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abbytwarren

Joined 6 years ago

Best meal we had in the city!. My family and I happened in here after a recommendation of someone we met on the street. The atmosphere is wonderful, clean and cheery. The salmon and butternut squash risottos was out of this world. The hanger steak sandwich was phenomenal and there was some kind of tricolor pasta with chicken that was the most flavorful pasta dish I've ever had. Wonderfully helpful waiters too! Close to Museum of Natural History. Would love to eat here again sometime.

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leorae1

Joined 6 years ago

Amazing Customer Service!. I threw my sister Ophira a bridal shower here in July and had the best EXPERIENCE!! After looking for a month at possible places to throw a bridal shower brunch and having no luck I remembered having a great time at Isabellas a few years back. From the time I contact the head of events represenative to the day of, they made sure my sisters day was perfect! The pre-fixe menu they gave us had a considerable amount of options to choose from and the prices were extremely reasonable. The day of the event they made sure they were fully staffed and they kept the drinks flowing and the food came in a well timely manner. The waiters and manager were very personable and made us feel at home. Isabellas made sure that the day was memorable for all of us and I can't thank them enough again!

Doesn't Recommend

xavierk

Joined 6 years ago

Brunch was bad.. I've dined at other upper west side places for Brunch but this busy place was a big thud. Our meals were fine but nothing to get excited about. The service was Pushy-With-A-Smile. Our waitress gave us more attitude than attention. There were loud children seated nearby which was obnoxious. We had to flag someone down to replenish our beverages and then again to ask for the bill. Not impressed at all.

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searchcity

Joined 11 years ago

Not one of BRGuests best. Seated upstairs, carrying our coats, because they wouldn't check them at the front area, instead we were told to check them at our table. The ceviche speical was a star appetizer. The chilean sea bass was perfect. The sesame crusted tuna needed to be sent back because it was stringy. Second try was perfect even though I had to eat my meal while my husband waited at least five minutes for his food. Wine was delicious. Trip to the bathroom was like walking into a sauna with water droplets from the heat forming on the walls and the sink and toilet were wet. Skipped dessert because, why bother at this point?

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nyckrissy

Joined 7 years ago

Clean Restaurant, Clean Food. I come here for brunch a lot. The restaurant is very clean and the staff is always friendly. In the summer it's nice because they have outdoor seating. The decor is pretty and unfussy. Their menu is standard and their food is always good. Good prices for the Upper West Side. Highly recommendable. I like most of the BR Guest Restaurants (Blue Water Grill, Dos Caminos) except for Blue Fin. They usually have super service.