Ernesto's Jewelry Of Ny Ltd

Doesn't Recommend

Char22

Joined 5 years ago

ERNESTO STOP STEALING you are thievs specially of precious stones. They took a large stone, discovered it was my mothers, meaning I may not havepapers for it...As a result they insisted to give me a stone half the size back. THEY STEAL. BEWARE

Doesn't Recommend

mhmiller65

Joined 2 years ago

Beware!. Beware!!! Brought in my great grandfathers ring because I needed it re-sized. I am getting married and I was switching hands. All I wanted was a simple resizing and this god-awful place nearly destroyed my ring. They called me back about a week after I had dropped off the ring for resizing. No joke, they handed me back my ring with a stone missing! You would think a Jeweler would pay attention to details...So, Ernesto said he'd fix the stone and not charge me for the resizing...fair enough...another week later I go in, and they replace it with the wrong stone and every other stone on my ring was either cracked or scratched. I guess I am to blame for leaving my ring with them for a third time...fool me once...So i go back to pick up my ring. They did replace the stone, but my ring looked so bad and every stone was cracked. I decided to take my ring elsewhere, to a real, legit jeweler. And I quote Ernesto after I conveyed my disappointment towards my ring..."I've learned in this business that you can't always do a good job." As a photographer, I'd be out of business with that mentality. And to put the cherry on top if this shi* sundae, the day after I picked up my ring, 2 stones fell off of the ring which I ended up losing, so now on top of repair, I need to pay for 2 stones. Please don't go to this dump if you have something as meaningful to you as my great-grandfather ring. Shame on you Ernesto.

Recommends

NYCgirl1

Joined 4 years ago

Attentive and caring. The staff at Ernesto's specialize in creating custom pieces with tremendous detail and the finest craftsmanship. Their prices are also very reasonable. For a special piece of jewelry, I highly recommend them!