Apthorp Cleaners Inc

#1 Dry Cleaners in NYC's Upper West Side (UWS): Tailoring & Alteration

(212) 671-1272

383 Amsterdam Ave
New York, NY 10024 40.782648 -73.978686

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Neighborhoods: Upper West Side, Midtown

apthorpcleaners.com/

Hours:

Mon-Fri 7:30am-6:30pm

Sat 8am-4pm

Sun Closed

Last updated 10.12.09

What People Are Saying About Apthorp Cleaners Inc

The Owner

Apthorp Cleaners Inc

Owner

In business for over 27 years, Apthorp Dry Cleaners offers top quality dry cleaning, in-home tailoring and alterations, weaving & mending as well as pick-up and delivery service to residents of New York City's Upper West Side (UWS). Debra Kravet, the owner of Apthorp Dry Cleaners is also the President of the NY National Cleaners Association and a Board Member of the Green Cleaners Council, Mrs. Kravet brings years of expertise in vintage clothing and rare, specialty couture fabrics. Recognized as the Upper West Side's leading dry cleaner by New York Magazine, Apthorp Cleaners provides…

Provided by CityGrid

Read more from the owner

ambiance
100.0% positive
  1. Love to drop off my stufff at their shop when I have time because the chat is always fun, uniquely warm and personal, and a great way to start my day on the way to work.
return potential
100.0% positive
  1. Have taken flimsy and sequined articles of clothing and they come back in perfect condition.
service
83.33000183105469% positive
  1. Apthorp has old fashioned values of treating the customer with friendly respect and going the extra mile to please.
  2. don't know how people can stay in business with such bad attitudes.
  3. When they closed the Broadway store and before opening the new one on Amsterdam Ave., they did everything to give their customers the same convenience and excellent service we were used to.
  4. real community business in the best sense: great personal service and professional down to the last detail.
  5. On top of providing a reliable cleaning service, Debra and Joel were always helpful, friendly, neighborly.
  6. And Jimmy's tailoring skills are fantastic, he's very friendly as well.
  7. These people can clean up just about anything, any spot on any material.
  8. Debra and Joe are super friendly and accommodating.
  9. Debra and Joel are good people who provide a great service to our neighborhood.
  10. The lack of customer service left a really bad taste in my mouth.
  11. Apthorp Cleaners' service is great
  12. do not often write positive reviews unless the service I received was truly outstanding.
value
50.0% positive
  1. Apthorp has old fashioned values of treating the customer with friendly respect and going the extra mile to please.
  2. brought a very expensive and intricate gown in, which needed to be tailored quickly for a wedding out of town.
5 Star Rating: Highly Recommended

10/20/10

Great Service from Professionals

by lanadawn89 at Citysearch

Apthorp Cleaners consistently provides their customers with only the best, and most personal experience. Everyone there is friendly and kind, and always looking to help their customers any way they can. A few years ago they cleaned my older sister's wedding dress. They did an excellent job, and they are still keeping the dress in storage. This past summer, I had a J. Crew dress that had complicated embroidery on it. Another dry cleaner wanted me to sign a release saying they weren't at fault if the dress was ruined during dry cleaning. I brought it to Apthorp and they cleaned the dress without any kind of damage to it at all. It is still in pristine condition. I would trust them with any garment, no matter how expensive. The owners seriously know the ins and outs of dry cleaning. They also pick up and deliver--another huge plus.

5 Star Rating: Highly Recommended

10/10/10

MOST AMAZING BUSINESS! HIGH RECOMMENDATION!

by Kirsten Lentz at Citysearch

This is the BEST place in the city to have your dry cleaning done! These people are seriously good at what they do, they are super responsible and are also really kind. I started going to this cleaner many years ago when I was looking for a cleaner that didn't turn my white shirts gray. Apthorp uses clean solution for whites and separates colors, so this never happens with them. But then I had a series of emergencies and Apthorp always saved me: like the time I spilled red wine on my wedding dress (before the wedding). I gave the dress to Debra and then that stain was GONE! And then there was the time my stuff in storage got moth infested and I had to dry clean EVERYTHING!!! Debra gave me an incredible deal and picked everything up and restored everything to like new condition. They even delivered everything back to my storage facility in Jersey. And then there was the time that I ruined my wool couch covers and they restored them to perfect condition. These are amazing people who do excellent work. Thank you, Apthorp!

5 Star Rating: Highly Recommended

08/18/10

a cleaner who knows what they're doing

by iheartclothes at Citysearch

I went to Apthorp on the recommendation of a friend after I dribbled red wine on a brand new cream color wool blazer last year. Wonder of wonders they got it out. They've cleaned it many times since - the stain has never reappeared and the cream color stayed true.

Since then they've been my cleaner and have never disappointed me. They even managed to save a silk suit that I was wearing when I got caught in the world's worst downpour with no umbrella and no where to take shelter.

The lady there is very pleasant and sends me reminders and updates via email.

They're probably more expensive than other cleaners in the neighborhood, but I have nice clothes so that's okay with me. I recommend them highly if you care about how your clothes look and making them last like forever.

1 Star Rating: Poor

06/16/10

Shockingly Rude, Racist Apthorp Owner

by shockedaboutowner at Citysearch

Upon walking into Apthorp Cleaners to get some items cleaned and altered (namely a dress with makeup spots-- still visible after prior cleaning at Apthorp Cleaners, one for alteration, a blouse for mending and a cashmere scarf for cleaning). The hostile, overweight man, with the glasses and bald-head did not look up or respond to my 'good afternoon' greeting and dismissed me immediately as I was trying to explain what services I would like to have done. When I tried again to reiterate, he cut me off and passed me off to the tailor, Mr. Jimmy, who was professional, courteous and helpful. After my fitting with Mr. Jimmy the impertinent, obese man/owner refused to furnish me with a bill for the services, stating bluntly that I will see it when the items are delivered. I persisted, and he became irate and barked at me, belting out the total. I asked for the 'break-down' and he reluctantly muttered some outrageous insult about my race!!! "It is typical of your heritage" he shouted. He tossed all the items out at me and yelled at me to take it elsewhere. I was shaken up and incredulous at his reaction. As I gathered my clothing of the counter, he continued his barrage, cursing me, and told me to "go F---myself!" I am still in shock. All I can deduce is that the Apthorp owner was prejudice against me due to my race and that triggered him off... Who talks to anyone like that, let alone a client!!!! Everone at my office is still in disbelief. How can a place that does decent work and have been rated so highly in the past be so dysfunctiona--this experience is nothing short of a nightmare.

  • Pros: Jimmy the tailor
  • Cons: Treating Customer with Disdain
5 Star Rating: Highly Recommended

04/01/10

THE place to go!

by BWs EagleEye at Citysearch

The Apthorpe Cleaners is one of the finest places in New York City to have clothing cleaned and restored. The meticulous care and detail they provide to customers' cleaning and restoration needs is impeccable!

B.W's Eagle Eye is a vintage clothing store in Millerton, NY. We are frequented by designers and celebrities, so our clothing always needs to be in perfect condition. In our 18yrs in business, Apthorpe Cleaners have been our only source in cleaning and restoration of vintage pieces that require any help in its condition. Clothing always comes back to us in perfect condition.

Anyone who has a fabulous vintage dress or outfit that is in need of special attention, the Apthorpe Cleaners will truely do magic and satisfy!

B.W's Eagle Eye

23 Main St

Millerton, NY

518-789-4109

  • Pros: impeccable work
  • Cons: none

The Details on Apthorp Cleaners Inc

Place Categories:

  • great personal service
  • clean people
  • helpful tailor
  • perfect condition
  • helpful mr jimmy
  • super friendly debra
  • great cleaners
  • very expensive gown
  • bad attitudes
  • really bad taste
  • fantastic cleaning
  • best sense
  • good alteration services
  • always helpful joel
  • fantastic tailoring
  • delightful little holiday emails
  • amazing delintdepill process
  • friendly respect
  • great hesitation
  • favorite garments
  • fantastic tailoring skills
  • fabulous outfit
  • fantastic repairs
  • never great drycleaners
  • good afternoon

Message from Apthorp Cleaners Inc

  • In-Home Tailoring & Alteration
  • Vintage & Couture Dry Cleaning
  • Apparel Weaving & Mending

In business for over 27 years, Apthorp Dry Cleaners offers top quality dry cleaning, in-home tailoring and alterations, weaving & mending as well as pick-up and delivery service to residents of New York City's Upper West Side (UWS). Debra Kravet, the owner of Apthorp Dry Cleaners is also the President of the NY National Cleaners Association and a Board Member of the Green Cleaners Council, Mrs. Kravet brings years of expertise in vintage clothing and rare, specialty couture fabrics. Recognized as the Upper West Side's leading dry cleaner by New York Magazine, Apthorp Cleaners provides outstanding professionalism and focus on customer service. Schedule your next dry cleaner pick up or delivery online with ease or call Apthorp Cleaners to schedule in-home or in-office tailoring or alterations. Additional services include decorative fabric care and drapery take-down and re-hang service.

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