| ambiance |
100.0% positive |
- “
have been getting my hair cut in New York for ten years, and I have never been able to find an affordable place that gave me a great haircut and made me feel comfortable. ”
- “
the salon is very clean and the decor is very sleek and modern. ”
- “
All were true-- Robert and his salon present the customer with a rare combination of style, great "technique", and comfortable surroundings. ”
- “
have been going here for 2 years now and have always had a great experience with Robert and the whole atmosphere. ”
- “
Great atmosphere (so down-to-earth and relaxing), great prices, great people - what more could you ask for? ”
- “
To top it all off, the receptionist was nice and helpful, and the atmosphere really was down to earth. ”
- “
The staff is incredibly friendly (they actually get along with each other too) which makes for a relaxing experience and atmosphere. ”
- “
found the atmosphere nice and the people friendly but, at the end of the day, I felt like the person who cut my hair had way too many things going on, including cutting other people's hair. ”
- “
followed my wonderful hairdresser Ayten Farrell who I highly recomend from a prior salon only to discover amazing personal attention in a laid back atmosphere. ”
- “
Hope she stays because the salon is also wonderful - such a refreshing atmosphere for Manhattan. ”
- “
Classy, friendly, comfortable and best of all, great hair cuts and color. ”
- “
was at Robert Half Salon just last week - and found the place very cozy, friendly and professional. ”
- “
Great haircut, warm atmosphere, fair prices - what more could you ask for! ”
- “
great service, calm atmosphere ”
- “
The atmosphere in the salon is friendly, not intimidating, professional and, thanks to Robert's client list - an occasional surprise celeb. ”
- “
That craft extends beyond the haircut itself to the comfortable atmosphere/aesthetic in the salon and the easy conversation with the staff. ”
- “
Along with a excellent haircut and highlights, the atmosphere of the Robert Stuart Salon was a major plus. ”
- “
the atmosphere there is equally satisfying. ”
- “
Very Upper West Side, the people are fun, kind, eclectic, and real. ”
- “
Needless to say, I highly recommend Robert to anyone who wants a fun, personal, attentive salon experience and a haircut that grows out beautifully and collects compliments left and right. ”
- “
All the staff was friendly and I especially appreciated the fact that Robert Stuart went out of his way to greet me and make me feel comfortable. ”
- “
Naturally, I am a fan of Sandy's - her color & cut is/are excellent - but I also love the intimate & friendly atmosphere of the Robert Stuart - and being a bit of an upper west side 'snob' I don't think I've ever heard an unintelligent conversation - so m ”
- “
No attitude, great service, great atmosphere and WONDERFUL Stylists. ”
- “
beautiful boutique atmosphere with a hip stylish staff to greet and service you. ”
- “
This is a great salon with good service and relaxed atmosphere. ”
- “
With all the salons in NY, you think it would be easy to find a place to love and feel comfortable in but it wasn't until I found the Robert Stuart Salon that I could truly say that I found the perfect place. ”
- “
Besides the delightful owner (Robert) who always loves to chat about politics or whatever, there is a very skilled staff and very reasonable Upper West Side prices in a small but very comfortable and attentive setting. ”
- “
highly recommend the Robert Stuart Salon to anyone who wants to receive the best haircut and color in New York, while also feeling extremely comfortable in a salon. ”
|
| dessert |
100.0% positive |
- “
If I had to rate all my experiences in a salon,this place takes the cake of being a salon with no creative talent or skill. ”
|
| drinks |
100.0% positive |
- “
Robert Stuart is THE BEST hair cutter/stylist in NYC - bar none - he knows faces, life styles, hair - and cuts it perfectly. ”
- “
The staff - including Robert - is friendly - only thing lacking is they don't serve coffee. ”
|
| menu variety |
100.0% positive |
- “
people-watched a lot of great cuts and colors on a variety of people, both men and women, all ages. ”
- “
They are nice people, an interesting and diverse crew. ”
|
| overall |
100.0% positive |
- “
Besides the great haircut, the place is so welcoming and intimate. ”
- “
am new to UWS and after a brief encounter at other places in the neighborhood, I tried Robert Stuart salon hoping it would be as nice as the place looks from outside. ”
- “
am sooo picky about my hair so I am very happy to have found a great place. ”
- “
In short, the Robert Stuart Salon is a great place ”
- “
great place ”
- “
All around great place ”
- “
usually don't write reviews but after such a great experience here, it was absolutely necessary for me to take the time out to praise this place. ”
- “
This used to be known as a great neighborhood place but it seems like the quality is really slipping. ”
|
| return potential |
80.0% positive |
- “
Robert Stuart is dedicated to great customer service- and even said come back until we get it right. ”
- “
This great cut motivated me to come back in a few months for a more dramatic cut with bangs. ”
- “
Robert is a fascinating guy, a great business owner, and after a return visit or two to the salon, the customer becomes part of the "culture" there. ”
- “
was expecting something nicer than usual since it was Robert himself, but to know that the person who owns and operates the store is rough and unthoughtful and only gives mediocre haircuts, I will never go back. ”
- “
got a great cut from Mary and plan to go back to her for highlights. ”
|
| service |
91.94999694824219% positive |
- “
Naturally, I am a fan of Sandy's - her color & cut is/are excellent - but I also love the intimate & friendly atmosphere of the Robert Stuart - and being a bit of an upper west side 'snob' I don't think I've ever heard an unintelligent conversation - so m ”
- “
Everyone was friendly, and polite. ”
- “
found that the staff at the front desk were exceptionally helpful and friendly. ”
- “
My stylist was very nice and friendly. ”
- “
Excellent service, skill, and value ”
- “
To me the haircut is the most important thing, but the customer service is also outstanding. ”
- “
found the atmosphere nice and the people friendly but, at the end of the day, I felt like the person who cut my hair had way too many things going on, including cutting other people's hair. ”
- “
Iam doing a big public service by ”
- “
The atmosphere in the salon is friendly, not intimidating, professional and, thanks to Robert's client list - an occasional surprise celeb. ”
- “
Very attentive to personal preferences yet with exquisit artistry that makes each visit an experience all its own. ”
- “
The people who work there are friendly and hard-working. ”
- “
It is a warm, friendly salon, but with style. ”
- “
Wonderful customer service- Very willing and eager to make the customer happy! ”
- “
will not say her name (so the owner is not rude to her too). ”
- “
Within my first year in the city, I found myself paying top-dollar for horrible hair service on several occasions - you know, the kind that make you cry. ”
- “
the staff at robert stuart salon is very, very unhappy: the first two stylists i was given [neither of whom i liked very much] were fired. ”
- “
They are nice people, an interesting and diverse crew. ”
- “
find the salon to be very friendly and accommodating. ”
- “
Free bangs trims and great customer service round up the perfect haircut. ”
- “
EVERYONE in the salon was friendly, warm and welcoming. ”
- “
the staff is very friendly, and my stylist, Yi is an artist. ”
- “
Robert Stuart is dedicated to great customer service- and even said come back until we get it right. ”
- “
Besides the delightful owner (Robert) who always loves to chat about politics or whatever, there is a very skilled staff and very reasonable Upper West Side prices in a small but very comfortable and attentive setting. ”
- “
The salon is a very welcoming environment and the entire staff is so friendly. ”
- “
Robert along with his employees are very attentive to your hair needs and work hard to deliver the best results. ”
- “
The girl Lilly that did my highlights and later cut my hair was very friendly, charming and and also very stylish. ”
- “
Excellent service and advice ”
- “
Everyone in this salon is friendly and warm. ”
- “
Everyone's friendly and on the rare instance I have to wait a few minutes, I feel very attended to. ”
- “
Everyone was so friendly- there is absolutely no attitude here. ”
- “
Scheduling my appointment was easy, my stylist (Mary) was friendly, my haircut and style look great, and the price was reasonable. ”
- “
The staff - including Robert - is friendly - only thing lacking is they don't serve coffee. ”
- “
loved the service, finally found somebody artistic enough to give me a style, and easy wash and go hair. ”
- “
The staff is friendly and respectful. ”
- “
The friendly staff welcomed me and I received a consultation on the spot. ”
- “
Robert is so talented I wondering if he ever has time to eat he is so happy making people look great. ”
- “
Everyone is friendly but not overly so. ”
- “
The people are warm. ”
- “
Good service, reasonable prices, down-to-earth people. ”
- “
Brigitte was friendly and attentive, listening carefully to how I described myself and how I perceived my hair. ”
- “
Everyone was very friendly and sweet, and completely unpretentious. ”
- “
This place is reasonably priced for such great service. ”
- “
Everyone in his staff was very nice and concerned about my satisfaction with their service. ”
- “
Everyone at the salon (correction - everyone who worked at the salon) was super friendly and really paid attention to their clients. ”
- “
have tried many, many salons when I lived in NYC before, and this was definitely the best combination of quality cut, price, and service. ”
- “
The salon is warm, friendly and undaunting - as is the Staff. ”
- “
Very Upper West Side, the people are fun, kind, eclectic, and real. ”
- “
Low-key, friendly, excellent ”
- “
The staff is attentive & friendly & the prices are reasonable by NYC standards. ”
- “
The salon is small but classy and the staff was so friendly I thought I was in Colorado. ”
- “
beautiful boutique atmosphere with a hip stylish staff to greet and service you. ”
- “
Robert and his staff are great at what they do, but even more important, they really go out of their way to accommodate their clientele - whether it's a last-minute schedule change or otherwise. ”
- “
was extremely happy and very pleased w/ the attention, the people, and the prices. ”
- “
The staff is friendly and they know how to make you feel like a princess. ”
- “
Needless to say, I highly recommend Robert to anyone who wants a fun, personal, attentive salon experience and a haircut that grows out beautifully and collects compliments left and right. ”
- “
After paying nearly triple for a haircut at a "hip" downtown salon that turned out to be a bad cut, I have found a stylist - Ayten - at the Robert Stuart Salon who was friendly, very professional and most important, she was highly skilled and in tune with ”
- “
Great owners and great service ”
- “
Robert Stuart Salon can't be beat for friendly, professional service. ”
- “
After all Robert Stuart may have worked very hard to build his business but by what right had he find himself abusing in the sense of embarrassment for people to watch let alone the poor workers who barely can defend themselves against an abusive boss. ”
- “
Everyone at this small and personable salon is very friendly and nice. ”
- “
not only did I get a great cut, but the staff was so friendly and welcoming. ”
- “
In a city where a good hair salon frequently involves being humiliated by staff with an attitude or the choice between paying rent or maintaing your hair, this salon has managed to stay a mom & pop shop without staying trapped in the past. ”
- “
Great atmosphere (so down-to-earth and relaxing), great prices, great people - what more could you ask for? ”
- “
Everyone is super friendly and very good at what they do. ”
- “
Robert Stuart is nothing merely but a salon with no talent hairdressers, its the perfect spot for low maintenance people who dont care what there apperance look like, but for those of us who care about our appearance this is not the salon for you ”
- “
That craft extends beyond the haircut itself to the comfortable atmosphere/aesthetic in the salon and the easy conversation with the staff. ”
- “
It all is forgotten when making costumers happy with their service,and making a client feel welcomed was important to a business. ”
- “
well I experienced none of that, instead the receptionist was so rude,and Robert was runing 35min behinde do to greed,I see that he is so busy and still he continues to take more clients. ”
- “
The staff was very professional and very nice. ”
- “
was in and out of the salon in a little over an hour - great service! ”
- “
The receptionist was so friendly and helpful. ”
- “
Not only was Brigitte, the stylist who worked with me, incredibly friendly and respectful of my preferences, but I got the best cut and color of my life! ”
- “
The "stylist" was so nice to me and so was the manager and they even gave me a candy to write a positive review on yelp and citysearch. ”
- “
was at Robert Half Salon just last week - and found the place very cozy, friendly and professional. ”
- “
The quality and customer service was the worst I have ever seen. ”
- “
These people are amazing and friendly, and they really listen to what you want- my hair looks great and best of all, I don't have to go out of my way to style it in the morning. ”
- “
The people who work there is very friendly and stylists are really professional. ”
- “
Friendly staff that provides great service and have been happy with cuts / styles! ”
- “
The owner was very rude to a member of his staff while i was waiting. ”
- “
The staff is great and the environment is very warm. ”
- “
The staff was very nice at the reception and the guy who did my shampoo. ”
- “
love the salon, i love the people there - but I have to say, if Baiba left for a different place, I would follow her. ”
- “
The receptionist, hair washer, stylist and owner were all friendly. ”
- “
And I like the buzz in his salon -- it's a warm and friendly place. ”
- “
received a consultation, shampoo and haircut all at a very reasonable price and everyone working at the salon was very friendly. ”
- “
have recommended Robert Stuart to many people, and every one of them has become a fan and regular client. ”
- “
always felt warmly welcomed, enjoyed the intelligent conversation with staff and owners, felt listended to and cared for. ”
- “
people-watched a lot of great cuts and colors on a variety of people, both men and women, all ages. ”
- “
The staff are great and friendly. ”
- “
Nice and attentive stylist and AWESOME cut. ”
- “
Classy, friendly, comfortable and best of all, great hair cuts and color. ”
- “
He's a great stylist for people who are nervous about having their hair colored! ”
- “
awesome people and an amazing haircut ”
- “
This is a great salon with good service and relaxed atmosphere. ”
- “
Not only was the service horrible the vibe that I got from the salon was not a good one. ”
- “
No attitude, great service, great atmosphere and WONDERFUL Stylists. ”
- “
lily's color/highlites are great----people are all wonderful----i would reccomend to everyone! ”
- “
We then found Robert's salon very easy and there was a friendly Hello by everyone from the staff to us. ”
- “
The staff is incredibly friendly (they actually get along with each other too) which makes for a relaxing experience and atmosphere. ”
- “
All the staff was friendly and I especially appreciated the fact that Robert Stuart went out of his way to greet me and make me feel comfortable. ”
- “
Most people do feel great walking out of a salon so I am sure if we surveyed the City search reviewers we would find the review was written very shortly after their visit. ”
- “
The salon is no frills, no nonsense, but the people are warm and friendly, and the best part is that they actually know how to cut hair! ”
- “
It is too bad it is so cramped but they make up for it with personalized, friendly service. ”
- “
After my first stylist left I had a few disappointing cuts from people who are no longer there. ”
- “
didn't want to write this because the staff was so pleasant and I believe really tried. ”
- “
Clean, professional, and friendly salon! ”
- “
Reasonable prices and knowledgeable staff. ”
- “
Mind you, my hair is colored but it's in great shape as I have it done at a wonderful salon by people I trust (and I always get compliments on how healthy it looks.) ”
- “
highly recommend John and the entire staff. ”
- “
On top of everything, the salon is very clean and the staff are some of the NICEST people in Manhattan. ”
- “
Again, the staff was very nice and tried but this was just a terrible experience. ”
- “
The customer service is great. ”
- “
great service, calm atmosphere ”
- “
Great customer service! ”
- “
Robert Stuart Salon has fantastic customer service that makes you feel welcome from the moment you walk inside the salon. ”
- “
and i am writing this so that he may learn his attitude is extremely offensive to most people and against any good business practice and horribly unpopular. ”
- “
highly recommend this place for great hair services in a relaxed, friendly environment. ”
- “
Aside from the terrific service one gets here, it's just a pleasant place to be. ”
|
| value |
87.22999572753906% positive |
- “
The price is great too. ”
- “
was really nervous about getting my hair cut in the city because I thought to get an affordable cut you had to compromise on quality. ”
- “
Great cut at a really affordable price. ”
- “
The prices are very reasonable for a New York Salon and everyone that came in walked out happy. ”
- “
Reasonable prices and knowledgeable staff. ”
- “
Excellent service, skill, and value ”
- “
It was a bit on the expensive side, but it's New York - and as I said, it was the best cut and highlight job of my life, so it was well worth it. ”
- “
Having very long, beautiful hair, but in need of split-end repair, she went to a well known salon on the upper west side known for less expensive cuts. ”
- “
The staff is attentive & friendly & the prices are reasonable by NYC standards. ”
- “
As a college student, I am always looking for the best haircut I can find for the least amount of money; these criteria have led me to places like the Aveda beauty school and discount training nights at salons all across Manhattan in pursuit of great hair ”
- “
would recommed Robert to anyone looking for a professional stylist at a reasonable price. ”
- “
great haircut at a reasonable price ”
- “
You feel like you're at an A-list salon, with prices affordable for all! ”
- “
Oh yeah, and the prices are very reasonable. ”
- “
Great atmosphere (so down-to-earth and relaxing), great prices, great people - what more could you ask for? ”
- “
was looking for an affordable haircut on the UWS. ”
- “
The prices are more reasonable as well. ”
- “
After one particularly heinous haircut by a trainee at Julien Farel salon, I decided I was willing to spend more money if it meant a truly skilled hairdresser could salvage my hair style. ”
- “
Good service, reasonable prices, down-to-earth people. ”
- “
Stop paying too much to go to pretentious salons when Robert Stuart is the best value for your money ever! ”
- “
So even though its prices are right in the middle of the NYC hair salon spectrum, everyone at his salon does superior work -- really giving you an excellent financial value. ”
- “
Within my first year in the city, I found myself paying top-dollar for horrible hair service on several occasions - you know, the kind that make you cry. ”
- “
have been searching and searching for a good, affordable salon here in the city. ”
- “
Great cuts, affordable ”
- “
Great haircut, warm atmosphere, fair prices - what more could you ask for! ”
- “
The prices are also reasonable for Manhattan, but that's just an added bonus. ”
- “
And the prices are great, too.) ”
- “
Besides the delightful owner (Robert) who always loves to chat about politics or whatever, there is a very skilled staff and very reasonable Upper West Side prices in a small but very comfortable and attentive setting. ”
- “
The cuts and blow-outs are great, I always feel like a new woman when I leave, and the price is good for New York. ”
- “
There is nothing worse for a woman than having a short, bad haircut that cost a ton of money. ”
- “
know that every now and then there can be a bad stylist in the bunch, but really, haircuts like that can be found at supercuts, for supercuts prices- no thank you! ”
- “
Lilly is one of the best haircutters I have ever had, and that includes salons charging much higher prices. ”
- “
Great cuts, color and perms at reasonable prices. ”
- “
Scheduling my appointment was easy, my stylist (Mary) was friendly, my haircut and style look great, and the price was reasonable. ”
- “
received a consultation, shampoo and haircut all at a very reasonable price and everyone working at the salon was very friendly. ”
- “
And the prices are very reasonable by New York standards. ”
- “
Great hair at reasonable prices ”
- “
the prices were REALLY good, and usually when the price is good, the cut isn't. ”
- “
Def worth the reasonable price. ”
- “
It is definitely worth your money to spend money on a GREAT cut. ”
- “
Wonderful cut at reasonable price ”
- “
best affordable hair salon ”
- “
have tried many, many salons when I lived in NYC before, and this was definitely the best combination of quality cut, price, and service. ”
- “
went to another salon two days later to fix the uneveness, hence it was one expensive haircut. ”
- “
have been getting my hair cut in New York for ten years, and I have never been able to find an affordable place that gave me a great haircut and made me feel comfortable. ”
- “
found Robert Stuart Salon through an archive article in the NYTimes and decided to try a Salon that was known for the best value for price. ”
- “
was extremely happy and very pleased w/ the attention, the people, and the prices. ”
|
| wait time |
86.75999641418457% positive |
- “
Robert gave me a great hair cut, transforming my drab, one-length long hair into a stunning layered look. ”
- “
said no and chose a true blond color from a chart > I was told that I would need to sit for 20-25 minutes (fine) for the color to take. 35-40 minutes later my hair was checked > Stylist (Deleted name as have sent email to salon with the name) asked th ”
- “
My 24 year old very beautiful daughter who has long hair, was so impressed that she cancelled her Bumble and Bumble appointment, made an appointment with Robert, and her hair--still long--is styled just right for her face and look. ”
- “
Knowing this (as he is a GREAT listener) he never did anything I didn't want, He never pushed for a cut I didn't want and always made suggestions that he thought I would like (and I did) but kept it long and stylish. ”
- “
Everyone's friendly and on the rare instance I have to wait a few minutes, I feel very attended to. ”
- “
From the warm wall colors and lighting, to the awesome but subtle decorating, i found myself feeling quite relaxed and enjoyed every minute. ”
- “
Robert and his staff are great at what they do, but even more important, they really go out of their way to accommodate their clientele - whether it's a last-minute schedule change or otherwise. ”
- “
Lily at Robert Stuart was amazing at being able to decipher exactly what my long hair needed to give it more volume and style! ”
- “
Thanks to her I'm a beautiful brunette long after mother nature says I should be. ”
- “
My hair is curly, frizz prone and long - and was in DESPERATE need of a good shaping. ”
- “
It was the worst experience of my life I made an appointment with Robert Stuart himself but when I came in I was told that he would not be longer than 10+ minutes with his client before me I ended up waiting a half an hour just to get my haircut which mad ”
- “
stopped someone on the streets of NY, who had hair similar to mine, and she referred me- The best referral I have gotten in a long time- I wouldn't go to anyone else AND everyone I have sent, has loved Robert's haircuts- eveyone else in the salon is gre ”
- “
left the salon with beautiful blond highlights and a great long layered cut. ”
- “
It's been so long since I've had a decent haircut that actually makes me want to let my hair down. ”
- “
Despite being a first timer, the stylist knew exactly how long it had been since my last cut and even knew how I typically like my hair cut. ”
- “
had not cut my long and very thick, rather unruly hair in a year and I can honestly say he gave me one of the best cuts I've ever had in my life. ”
- “
Having very long, beautiful hair, but in need of split-end repair, she went to a well known salon on the upper west side known for less expensive cuts. ”
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