Salon West
(212) 579-8097
172 W 85th St, Corner of Amsterdam AVe, New York, NY | Directions
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- Neighborhoods:
- Midtown, Upper West Side
At a Glance
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100% ambiance
“The staff was very warm and inviting and the atmosphere was friendly and lively!”
95% service
“This salon treats you like a gold as soon as you walk in and when you leave i promise people will compliment your hair.”
66% value
“The price aren't bad at all, I used to pay much more for less.”
100% wait time
“My experience at Salon West was the most amazing experience I've had in long time at a hair salon.”
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Tips for Salon West
October 05, 2012
Looks like it's time to update Salon
West. It's as good as
it ever was, courteous, friendly service, highly competent
stylists, and colorists, minimal waiting times, and, as others have said, a serious professional commitment on the part of all the staff to make each client feel and look as beautiful as she possibly can.
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July 31, 2012
I keep seeing 'Manhattan's Hidden Gem' or something along those lines in the reviews. I would 100% agree! I've never been more in-love with my color!
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July 31, 2012
This salon is truly about catering to their clients. I had everybody bending to my every will just to make sure I'm satisfied with my environment. like that. Makes me feel like a princess. Who doesn't love VIP treatment?
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February 23, 2012
Honestly there is nothing anyone can say except this salon makes you look amazing!! Each and every time you leave there!
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December 07, 2011
Rude & Stingy Owner!.
I've been going to Salon West for the past 7 years because of my hairstylist Tina, who is absolutely amazing! Even though I moved to the lower East side, I still continue going there because no one can do my highlights as well as Tina!
Unfortunately, the owner is extremely unprofessional and lacks any knowledge of customer service. Aside from being rude, she is petty and mistreats both her clients and her staff.
Today I had to return to the salon for a correction, as I wanted lighter highlights. To my amazement, the owner charged me $20! I was extremely shocked and felt like I was taken advantage of. I've never paid for a correction, especially not after having already paid $160 for a full head of highlights the previous week.
When I asked the owner why I was being charged an additional fee, she said she has to pay for water, electricity, staff and products!
She was acting as if a couple of highlights cost her a fortune, when it actually cost ME $40 to just travel there and back from where I live.
Unless you're willing to put up with bad customer service and some serious stinginess when it comes to fees, my advice would be to go elsewhere (unless you must see Tina or her little sister, who are both great!)
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October 31, 2011
Loved it!. The staff was so sweet, welcoming, and listened! If you don't like something going on with your hair say it and they'll fix it. My number one thing is not to go into salons and feel pushed around by stylists who tell me I need keratin or a perm. They listen and aren't pushy. Two thumbs up. Also, nice environment and I saw them work with a little girl-they were very sweet to her as well--definitely not what I experienced growing up, I think I always left the salon crying but now I am a happy customer :)
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July 22, 2011
Amazing hair salon!!. Salon West is the best salon in NYC. They are very nice and know what they are doing. Also, they make you feel comfortable right when you walk through the door.
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April 22, 2011
A relaxing experience.
A relaxing experience
Jennifer has been cutting my hear for over 20 years. Consistent, professional, and always ready to fit me around her busy schedule and mine. And the staff has always been pleasant and courteous.
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April 22, 2011
Always happy with the results!.
I am a native of the Upper West Side and have tried many hairdressers in the area over the years. I have now been client of Salon West and of my hairdresser Sally for over 5 years. She is very talented and very dedicated to her craft. She has always done an amazing job for me!
The staff is wonderful, warm and friendly and do a great job.
I highly recommend Salon West to anyone!
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April 22, 2011
Wonderful Salon!. I followed Jennifer here when she opened Salon West in 1997 and have been a loyal customer ever since. The staff at the salon are all great stylists, true professionals, responsive to customer needs, and a lot of fun to be around. No wonder Salon West has quite a following on the Upper West Side!
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