2468 Broadway Ste 1, New York, NY | Directions 1002540.791984 -73.973524
Neighborhoods: Midtown, Upper West Side
Myst is the best hair stylist in NYC! – I go to Dramatic for the stylist with nickname Myst. If you live in NYC and would like to have the greatest highlights you should try her. I am from Italy and came to NYC a couple of years ago. I have change many hair stylist in Manhattan because of my unhappy experience with my highlights done in the biggest name in NYC. Based on my experience Myst is the best hair artist in NYC. She really loves her job and is very talented and for the top quality of services she provides she charge very reasonable price. I think she is the best hair stylist in NYC! Thanks again Dramatic NY for having Myst!
rude employee at 92 st/ Broadway – I highly recommend NOT getting a haircut from stylist EAGLE at the 2468 Broadway location. He was not very friendly from the beginning, and cut my hair quickly and not very carefully. When I asked him to trim my longer "bangs" in the front, he started arguing with me that he couldn't do it since I had asked for a graduated bob. He was yelling that it wasn't what I had asked for and actually refused to do it. It wasn't until I said something about how rude he was being and he could tell how angry I was that he agreed to do it and said more than once "Whatever you want me to cut, I'll cut." (FYI- That's something every stylist should say from the beginning, not just after you make somebody mad. You're there to cut their hair the way they want it cut, not the way you think it should be cut.) After that, he continued yelling at me about how much I wanted cut and where. I was seriously scared for my hair and was about to walk out right then because he was all worked up and not being the slightest bit careful cutting my hair. I don't feel like I got a professional haircut at all, and he was certainly not acting professional. There is absolutely no excuse for being rude and yelling at a customer for merely asking to trim bangs. There is always a way to be nice about it.
Why don't people in customer service realize that if you are nice to your customers, YOU WILL GET A BIGGER TIP AND CUSTOMERS WILL COME BACK TO YOU??? But if you're rude, you will get no tip from me and I will definitely not come back to you. Please don't get your hair cut by EAGLE-- ONLY PEOPLE WHO TREAT THEIR CUSTOMERS RIGHT DESERVE CUSTOMERS!!!
Myst is the best artist ive ever been exposed to. Ive been impressed every single time shes cut my hair. I really could not be more pleased. Thanks Myst! Your the best!
i love my new new hair................ – i dont know why people say that dramatics is bad but i had a great time,
my hair stylist havanna cut my hair and recomended that maybe i would like highlites. i came back and got them,and my hair is ......well....... amazing. she is now my life long hair stylist.
havanna if you read this thanks , oh and see you soon!
Stay Away!!! – Can you get a good cut at Dramatics? Yes, but you may not get the cut you want, and in terms of customer service, you will not get what you bargained for. I went to Dramatics for a few years because it was all I could afford, but they pride themselves on nickle and diming their customers and all complaints are treated with disdain. If you do not confirm every step of the way the pricing for each service, they will rip you off. For instance, they advertise a walk in price, but if you call and say, "are you open, do you have any free stylists? I'll be right over." They consider that an appointment and charge you the extra fee for appointments (by the way, they do the same if you simply walk in and tell them you'll wait until someone becomes available). I've also had them give me to a more tenured stylist and charge me more for him/her without letting me know. I've been charged for a deep conditioner when the shampooer simply asked if I'd like a conditioner; and I've been charged $60 extra for drying my hair. When I complained about each of these "the manager" wasn't available and the receptionist told me she couldn't do anything for me, when they weren't being outrightly rude.
Additionally, you can expect the staff to make the experience fairly unpleasant as they complain about their working conditions. With the consistently terrible customer service, it is not a wonder that they do no better on employee relations. BTW: the reason they give all their stylists fake names is so that WHEN the stylist leaves you won't be able to follow them.
In the end, you can get a good cut, but you won't be saving any money and it will be a frustrating experience unless you just open your wallet and don't care about the charges. Go to a higher priced salon or an affordable salon where all services are baked into the price or they are up front about all fees and they'll treat you well.
DRAMATICS, NY on West 57th Street... STAY AWAY! !!! – The bad experience began with a shampoo sink not made for humans. All ceramic, probably cheap, incredibly uncomfortable. Not wide enough for my neck, (I still have a sore spot on the back of my skull).
Within the first 10 minutes in the chair, my stylist asked me my religion, my political party/who was I voting for, and pushed for info on other salons in the area (he's obviously unhappy at Dramatics). As for the style- it was no where NEAR what I had asked for: just because I am over 40 doesn't mean I WANT to look like a big-hair matron. I tried to register a complaint about the stylist's questions before I left only to be told I was speaking to a "receptionist in training". I went home and washed the whole day out. $36.40, and my precious time, down the drain.
STAY AWAY--Take your hair, and your business elsewhere – I live in the neighborhood and I thought I would give this place a try--what a mistake. I asked for a very simple style--a classic bob, one that every hairstylist is expected to know how to do. The woman who cut my hair was extremely inexperienced, and one side was actually longer than another. The stylist also completely botched my bangs. I asked if another hairstylist could fix my bangs and the manager refused. I tried repeatedly to speak to the owner and was also rebuffed by various other employees. All in all, the hairstylist's and the management's attitude was one of not caring--they just wanted me out of there. I think they have a bad business model--the stylists are encouraged to finish as quickly as possible. One thing is for sure--I will never set foot in DRAMATICS nyc again.
Great service, but not upfront about pricing – I went here relunctantly with the previous reviews I had read but thought I could give them a chance and Im glad I did. I went there to get 12 inches of my hair cut off (pretty much my entire head of hair) and I didnt want to trust this job with just anyone. The hairstylist was very understanding of the big leap and walked me through the entire way. She was very upfront with saying that my hair wont do what I wanted and she was going to improvise.She spent a VERY LONG time perfecting my hair so it fell the same way every time i.e. snip here snip there. I could not be happier with my new look. I highly recommend them as long as you are willing to pay more than what they originally say. To me, it was well worth cut. And to top it off, everyone is super nice!
prices different than advertised – I will never go to dramatics again. this very location cheated me. i made an appointment like i would at any normal salon and that costed extra money. then they decided to make the appt be with a master stylist because i didnt specify anyone in particular to cut my hair. but of course they didnt inform me of this. that costed extra too. i like the harcuts there but when a $35 haircut turns into a $65 haircut because they don't inform me, the aggravation makes it not worth it. the final straw was when i had to go to the atm to get extra $ because i didnt have enough for how much it turned out to be. the woman ran after me demanding my id so i would be sure to return, which i gave to her. i ended up contacting the better business bearu (sp?) after i got charged all this extra (which you should all do if you dont feel satisfied here), and dramatics told them that i 'tried to leave without paying'. this place has zero integrity. i found a great place on 8th av between 25th & 26th st that charges like $45 for a regular trim. and they dont change the price on me, so it is worth every dollar.
First haircut I've been 100% satisfied with -- ask for Autumn! – I know Dramatics has gotten a number of bad reviews, but I am writing this to vouch for the friendly, talented stylist named Autumn who cut my hair yesterday. I have had my hair butchered at two different places (Astor Hair and Supercuts on Sixth Ave), and this is the first haircut I've been 100% satisfied with. I am growing out my short hair and it was getting shaggy, but Autumn knew exactly how much take off to give me back the style I wanted. Total cost: $38 (not including tip). I am definitely going back in a couple months. If you're looking for a relatively cheap, stylish cut from someone who knows what they're doing, go to Dramatics and ask for Autumn!
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