Mustang Grill

11/19/09

HORRIBLE SERVICE

by RynYoder at Citysearch

This neighborhood tequila house/grille is literally two blocks away from my apt, smack dab in the middle of (in my opinion) one of the most exciting and up and coming neighborhoods on the fabulous island of Manhattan. I will admit, I have given this place a visit once or twice for drinks during the summer when it was still tolerable to sit outside. Unfortunately, the service was less than desirable this time around.

This evening, I brought my dad to Mustangs to grab a quick bite and a drink only to apologize at the end of the meal for an unacceptable experience. Not only did our server disregard our table and not take our order in a timely fashion, he stood at the table directly next to ours and proceeded to chat with them about random topics for over 20 minutes (and I’m not embellishing) when he had yet to even take our order. I soon got the attention of the manager, thinking that he would defuse this problem and perhaps speed up the process of our meal, yet he seemed to care less than our server did about the level of service that we were receiving.

It’s unfortunate that our neighborhood is forced to put up with this type of establishment that does nothing more than take up space in the middle of our upbeat little strip. My advice? Beef up the customer service, and tackle some serious issues of laziness.

• Pros: Great plates, fantastic selection of Tequilla
• Cons: Draft beer was warm, staff was unattentive...

08/15/09

DEEP-SIX THE DJ!!!

by vhurtado at Citysearch

Overall I'm content with my visits to Mustang but their tunes selections SUX!!! I don't mind listening to Allman Brothers, Grateful Dead, the Doors, the Clash, Rolling Stones. But do we have to hear the same ol same ol EVERY DAY over the... last several months???? The joint used to play a variety of music during the happy hours, including good Latin songs. Maybe I need to wear an ipod while sipping my margaritas.Read More

• Pros: Attractive crowd, great margaritas, happy hour, good food
• Cons: Their happy hour music needs to DIE!!!

07/18/09

Great Food and Great Drinks!

by nycwino at Citysearch

My boyfriend and I eat regularly here. This is one of the best "quick eats" places on second avenue. The bloody mary's are great (very spicy) and I highly recommend the shrimp with chorizo rice (Mmm tasty). The only problem is that they have a high turnaround of servers (with good reason too, because there are only a few that are actually pleasant). At other restaurants that we regularly go to, we feel at home but not here. We continue to go back because of the food and drinks, but have never felt that welcomed. I recommend checking this place out for the food, but dont' have high expectations for service.

• Pros: Food, drinks and location
• Cons: service and remembering who is a regular