Our Place

11/01/09

Great Sunday Brunch

by spalabb

Wanted dim sum brunch but not the crowds in Chinatown so tried Our Place. No steaming carts but you ordered from the menu and they steamed everything fresh to order. Service was polite and attentive. Quiet spot and great no-too-crowded dining room.

• Pros: Good food, attentive service

03/28/09

WHAT HAPPENED!

by LuckyLady777

It use to be a very good restaurant but our last experience was horrible ! The food was outstandingly bad and we could not eat any of it. They did not care if we ever came back and they were rude. The food was disgusting!

• Pros: location
• Cons: everything!

12/14/08

Absolute worst dining experience ever! Offensive waiter.

by Me36212

Let me preface this by saying that I am as low maintenance a customer as they come. I have much sympathy for wait staff and rude obnoxious customers. I try to be as nice as possible to my server and have never complained about poor service.

A female friend and I walked in today at 2:57. We had seen the menu outside.with lunch specials until 3. The waiter gave us a dim sum menu instead and said the outside, cheaper menu was invalid (bait and switch anyone?). Fine, I asked to order the lunch special and the waiter said it was past 3:00. I told him it was exactly 3:00, not exactly pressing the issue. He leaves in a huff, comes back and says ok. I asked for chicken with cashews with soup and roll and an extra dim sum dish of spring rolls. He goes to the kitchen and returns 10 minutes later. My friend orders a soup and the waiter sneers and says that she should just take my soup (to imply that I'm cheap). I do my best to ignore it and we order dim sum. He tells us that dim sum is NOT being served after 3, never mind that he gave us the dim sum menu at 3. 10 minutes later, the lady next to my table orders dim sum and he writes it down. Unfreakingbelievable. He then proceeds to IGNORE MY TABLE for the next 30 minutes. So the two of us are stuck there eating one lunch special with an extra spring roll (picture showed 2, they gave us 1). Note that there were THREE tables occupied in the restaurant (out of 20) at this time and he was waiting on TWO of them. The other waiter was far more polite (at least not outright offensive). I will NEVER go within 2 blocks of this restaurant again. The guy obviously had an attitude problem. I've never NOT TIPPED in protest but this time I wanted to create a scene about his rudeness. I bit my tongue, dropped $2 on the table for our $12.70 bill and walked out.

There is no way they will see a single penny from me again. We shouldn't feel obligated to tip; tipping used to be for good service.

• Pros: Food ok
• Cons: Actually offensive waiters. Incredible.