Doesn't Recommend

David S.

Joined 2 years ago

HORRIBLE SERVICE DECENT FOOD. I wanted Breakfast and I called my order in early, they told me in 8 min my food would be ready, I arrived 10 min later they asked me if I needed help I told them I called in an order, they checked with the kitchen and said it will be out in a minute. My food came out and was on the counter (didn't know it was mine till later) the ladys was cleaning other lady eating at the cash register other lady was chatting, while I waited patiently (all seen me wait) then the lady that was cleaning asked what else can I do the cashier that was eating said oh give that young guy his food he has been waiting, she went to fill my order. After I was waiting about 5-6 min already watching all this non-sense and my food that came out hot was now cold on the counter she began to put my food in a to-go container and I told them to forget it. I left very disappointed and called EL Malecon and ordered the same thing and as soon as I got to El Malecon my food was wating for me. So do yourself a favor DONT GET NOTHING HERE CUSTOMER SERVICE IS HORRIBLE... I called back to speak to a manager and they said there was none at El Presidente.... Now this is not the only time this happened to me... It happens all the time.... I just got fed up... NO MORE

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line6

Joined 5 years ago

Great waiters and fantastic food for great prices. El presidente Restaurant is a great place where you can eat with the family,a loved one, or out for fun. There's a bar and great entertainment. One amazing thing about El presidente is that there is many types of food. From cuban, italian, dominican, mexican, and more. Its pretty much international and the prices are low too. What i love is the kariokie because i can sing all night long. I hope one day you can share the fantastic things El presidente has to offer.

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ilyer123

Joined 5 years ago

Has the best service and wonderful taste in food!!!. Well when i went to El presidente the food was amazing. My friends where talking about the place like it was heaven. But my opinion was different even though i haven't been there ever. Well i noticed it was to early to judge. What i first thought that there were going to be rude people that don't use the saying "customers come first" but i when i go there everyone was friendly and thats exactly what i got. They had a large variety in food. What I wanted was what i got and it was delicious. By the time i came to the door of El presidente i thought no one would be there but i thought wrong it was packed but enough seats for me. I had no complains, everything was great.

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dez

Joined 11 years ago

Like home!. I'm a regular, and in spite of the fact that the newfangled "fancier" facelifted restaurant/bar on the corner has terrible service (did they make it too big?) - the little cafe/diner side of the restaurant, further down B'way, has that same personal, smiling touch I'd remembered. Excellent club sandwiches and quesadillas - and when you need that late-night burger fix or early breakfast, they're always there (open 24 hrs.) Just don't ask for special orders (they never get them right.) What you see is what you get, and this is simple, classic Cuban diner cooking. Comfort food and sweet, no-nonsense service. All expertly executed and overseen by Milagro, the nicest lady in the world.