“like this place because I can buy my cat's prescription food, my dog food, groom them, leave them for hotel when I go away for vacation, and also have a Doctor there, to take care of them, everything in the same place, I don't have to go downtown, or so”
“would greatly recommend this place.”
“had a very good experience here, The doctor was kind and patient with my dog Rocky and the staff was very kind and helpful.”
“Estimates a huge bill ($1,000+) with procedures that may or may not have anything to do with the diagnosis (since they are just guessing).”
“feel great when I board my pets there, because I know that if something happen, they will be under professional supervision every day, is not like having a pet sitter going for 5 minutes to your house and feeding them.”
CLINIC YOU CAN TRUST!. I'm disabled person, but I always can count on this clinic. Everytime I need to bring in one of my cats,I just call and Dominic,one of the technicians, comes to pick up my cats, Dr. Ramos and his staff have been my vet for many years and I really trust and I will recommend them!
Hippty Hop!. I've been to other vets in the city and this one is by far the best. My little rabbit Bugsy wasn't feeling well and to my surprise when Dr. Ramos took a picture on her body we found that she was pregnant! I can't believe she was sold to me this way!! anyway now I have 3 little babies, I will recommend this clinic because they are very professional and have moderate prices. And you should see what a cute cat they have, his name is Batman.
He's a Girl. Wow what a funny visit! The doctor told me my pet was a female after I believed he was a male!! I loved the attention and professionalism. Good Prices, Appointment available anytime. I liked the secretaries very much. Now I have to change his name from Paul to Paula!!
what a joke!. I pride myself in being a good pet owner and super polite client but this so-called vet- J. ramos was so blatantly unprofessional during my last visit. I find him arrogant and suffering from Napoleons complex-always rushing thru the exams with my pets and does not have the patience to really explain what the problem and solutions are. He speaks loudly and over you and not clearly. He acts like he does not want to be there to explain to you. Any pet owner knows it stressful enough that your pet is dying or very sick. My pet is both. On our last visit this man's behavior became totally unacceptable. In the middle of my explaining to him how i fed the medicine to my dying dog, something sets him off and he over-reacted with what I was saying-screaming at his office manager, gets up, CURSES and storms out of the waiting room. That is not the sane actions of a adult man! He behaved like a child with a temper tantrum maybe because he had a bad morning or personal problems? I dont give a damn! It was UNACCEPTABLE! I have paid thousands of dollars to his establishment. Some amount I question he just tacked on. But I paid it to get my pets better. whole weeks of my paycheck. My main concern is to get the care needed to get my pets better. Clearly J. ramos has anger issues and should not pretend to be a compassionate healer of animals. his job is to provide and correct diagnose and then offer treatment. It is not a matter if doesnt not like the owners but be a PROFESSIONAL! No one should be made to feel how i felt that morning like i was at his mercy because my pet is dying and needs care. I did not go there to be cursed at. His office manger kept apologizing for his unnecessary outbursts but I have lost respect for this person and most importantly trust in his competence. It left such a bad taste and memory that i will no longer require his half-ass services. It is a shame because the ladies at this office are very nice and loving to the animals, hopefully they will not learn to be like this clown.
I was just at this clinic at 11am with my dog Sophie Schauber for her first visit. We would like to thank them for their services and the manner in which the staff attended all our and Sophie's needs as soon as we entered the clinic. We loved the professionalism of the staff and we will be proud to recommend this clinic to all our family and friends.
Keep the good work!
And I love the fish tank!
Same proposed treatment every time. Since 2003 I have taken 6 resuce cats for initial care and some of these still live with me. I have finally learmed my lession today. This is my closest vet and because I am a people doctor I thought I could safe guard against Dr Ramos' bizarre diagnositic schemes but whats the point of wasting my time refusing unnecessary tests when he has no idea what the diagnosis is? No matter what issue that I have brought a cat in for he presents me with the same diagnositic and treatment plan: IV antibiotics, oral antibiotics, xrays, urine, thyroid tests and those stupid torture collars. One cat had an eye infection and he proposed IV antibiotics and I confronted him with the fact that the eye is a "priviledged site" meaning antibiotics don't penetrate from the blood stream and he said he would have to look that up. Today, I just wasted travel time and $67 for an exam and left declining the $800 proposed treatment and left with a cat no closer to well. In the last 7 years there are many more vets in the neighborhood so if I have to travel farther with a cat crying on the bus at least I wont be wasting my time. Unfortunately everyone can not apply the principles of people medicine to their animals and question their vets. Dr Ramos would be out of business if he was an MD. Rule of thumb about vets: if you the human were sick and you needed every test imaginable would you agree with your doctor to undergo them and would your insurance pay? If not then it not your animal either.
I was treated with care!. I have a snake Python that got some different colors in the skin and he couldn't shed and didnt wanna eat. The doctor found out that the problem was very simple it was low humidity in the tank. I just spray with warm water and now Sandy is doing much better.
don't take your cat or dog there you will regret it. wow i cant believe how bad and aggressive these people are omg..i took my pet in march this year for small surgery and they perform it ..it cast me $800...one week later my cat is still sick and they decided to do second surgery but wait it is exactly the same procedure that they perform week before ...after 2 surgery's and $1600 my cat is still with same problem ..i decided to take it elsewhere and new veterinarian is telling me why did they do second procedure coz it was unnecessary and torture for cat ..my cat went through 3 surgery's coz of them now i am disputing second charge and going to small court coz they don't deserve to be there ..they don't help animals they torture them that is there motto
Good News Great Vet in Washington Heights!. I went there with my dog who was very sick, he had a lump on his chest. The doctor did a biopsy and it was cancerous they did surgery as soon as they could, removed the lump and now my dog is free of cancer! I would greatly recommend this place.
This is the cat place!. I took my cat sophia to see the doctor and I'm very pleased with my visit. They where very gentle and the I felt the doctor understood exactly how she felt. She is about 15 and doesn't like to go out. She was okay even after her visit.