Angelo's Shoe Restorer's Inc
New York, NY 10103-0001
Phone: (212) 757-6364
- Cross Street:
- Between 52nd Street and 53rd Street
- Directions:
- E; V at 53rd St-5th Ave
- Hours:
- Mon-Fri 7am-6:30pm, Sat 10am-5pm
Editorial Description for Angelo's Shoe Restorer's Inc
Professional repair team restores your favorite shoes, boots, sandals or slippers--even purses. Polishes and more are sold for at-home fix-ups.
User Reviews for Angelo's Shoe Restorer's Inc
10/26/2007 Posted by miztaj
I've taken three pairs of boots to Angelo's to be taken in. The woman behind the counter refused to take my boots in the way that I wanted and instead lectured me on how the boots would be too tight. When I told her that she made my last pair of boots too lose, she became very angry and lost her temper in store. If this place weren't the best in town, I wouldn't go there anymore. When I called the store the next day to find out when my boots would be ready, she told me she decided NOT to fix them because she didn't like the fact that I criticized her. She told me my remarks kept her up all night and suggested I come in and have the boots re-fitted. She took my deposit, but had no intention of fixing my boots!!! She yelled at me on the phone today and told me to come pick up my boots---that she doesn't want to fix them. She is awfully rude and I am never going there again.
09/05/2007 Posted by sbear
vivian is the woman behind the counter and by all accounts she and her husband own angelo's. she is pushy, rude and short tempered. she does not feel that she needs to provide any sort of customer service whatsoever; she TELLS you what you need done to your shoes, not what you want done to your shoes. recently i brought a pair of boots into angelo's and asked to have them polished, she ignored my request and told me i have to have the soles and heels replaced. i told her i'm not ready to have them replace, may be after i wear them a couple more times. she ignored me and said that i have to repair the soles and heels. they do a decent enough job at shoe repair but there are plenty of other great shoe repair shops without the attitude.
Pros: location
Cons: attitude, zero customer service
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