bad management & bad policy.
Bad policy - Bad management. Try ordering a kid's burger and chicken fingers for takeout. JH charges the same price as a regular burger. Why? Because customers lie, according to the manager when I questioned the policy. It is a smaller burger, but no smaller price because some adult may eat it! Manager to me: we have been in business since 1925, I don't know you and I don't care if you never come back. Don't worry... and neither will my kids who are the real "regulars".