Hilton Rye Town

08/09/09

Wedding Reception Nightmare

by Antacid at Citysearch

Would not advise booking a wedding here and expecting anything above the "norm" because it's a Hilton.

Outside wedding ceremony in the Gazebo, sitting on chairs in the dirt was a disaster. Noise from hotel air conditioning drowned out ceremony along with low-flying aircraft. No hotel help to direct guests from point A to point B and the one or two that could....barely spoke English.

Food is ordinary, even mundane and so typical of a wedding factory, the SECOND you put your drink/plate down...it's GONE...even still filled!

The Hilton is horribly disorganized; table service is a horror because, if you don't duck quickly enough, you get side-swiped by trays bringing food courses. And the food is disappointing. Acceptable Filet Mignon served with cold vegetables. Desserts served still with ice chips on them that rendered them inedible but, if you waited for thaw, the help quickly took the desserts away without asking. And, of course, coffee is served and never refreshed so that when wedding cake is finally thrown onto the tables, guests had to get up and fill their own coffee.

One might expect this low class of service from a typical wedding factory-type venue where people are shuffled through an event like cattle. One does not expect such a horribly poor experience at a Hilton. NOT a place for any young couple to plan the wedding reception of their dreams; it will only turn into a nightmare.

• Pros: None
• Cons: Horrible service and food