P C Richard & Son
Brooklyn, NY 11223-1719
Phone: (718) 382-5006
- Cross Street:
- Lake Street
- Directions:
- F at Kings Hwy
- Hours:
- Mon-Fri 9am-9:30pm, Sat 9am-9pm, Sun 10am-7pm
Editorial Review for P C Richard & Son – by Katie Heffernan
In Short
From its self-starter roots as an immigrant's first business to its dozens of New York metropolitan locations, this family business has grown steadily through four generations. Anyone in the market for appliances or electronics will find a large selection of brand names at the best prices--from Hewlett Packard printers to Panasonic flat screens, from Canon digital cameras to Weber grills. In addition, the store provides repair and installation services.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
The ExtrasIf the digital camera or washing machine you want aren't available at the showroom, they'll be shipped to your doorstep within days from the warehouse.
Save MoneyCheck the website for weekly discounts or sign up for the store's credit card, with bonuses like birthday deals, no-interest promotions and special prices. There's also a low-price guarantee where 100 percent of the difference is refunded.
BrandsAll the big ones are in stock--think Audiovox, Apple, Frigidaire, Maytag, Samsung and more.
User Reviews for P C Richard & Son
12/11/2006 Posted by billystreet
Poor service & stock knowledge. Delivery/installation takes a full day of your time. Details: We needed a specific model of range to fit our small space so made the purchase at PC Richards since it was one of the few places with one in stock. They had only one microwave unit available in stock and we needed one of those, too, so even though it was over $100 more expensive than other models we had been considering, we also purchased that at PCR for ease of delivery and installation. We requested early-in-the-day delivery/installation and they put that on the receipt. Well, the range WAS delivered early in the morning, but we were then notified that the installation was a different set of guys and that we'd be phoned later for an update on their ETA. Oh, and by the way...our microwave was out of stock and backordered. We called and found out it would be another week at least before we'd get it and we'd have schedule a new installation for that, so we cancelled the order. As for the installation, the store could give us no info on when that might happen that day. After two hours the installation guys called to say that they would be there anytime from 1 to 5 PM. Kind of a long window by any measure -- even Time Warner narrows it down more than that. When asked if they could tell us where we stood in the order, to give us some idea as we told it would be a morning installation, the guy instantly got angry and said "It's not my problem. That's not a consideration. You'll just have to wait." Nice. So, if ordering multiple appliances, get some kind of guarantee that all the items are in stock AND plan on taking a full day for the delivery. Or, better yet, don't be lazy like we were -- go to Lowe's or Home Depot or Sears. We've ordered other appliances from all three of them here in Brooklyn and got better service and more specific delivery options, including weekend delivery.
Pros: Convenient location / stock varies from dept. store selection
Cons: Misrepresents availabiliy of stock / delivery takes full day of your time
08/20/2006 Posted by lina1234
After an extensive search we finally pick out a plasma TV. The sales associate assures us that the TV is in stock he even goes downstairs to confirm and check that the TV is in stock. We make the purchase and are told to wait while they get our TV upstairs from the stock room. After about 25 min we are still waiting, we ask for help and an announcement is made but our TV is nowhere in sight. Our next attempt was to ask for the manager but we are told that he is busy at the time helping other customers. We keep waiting. Finally, after about 40 min we notice that our sales associate is helping someone else so we kindly approach him and ask about the TV. He goes downstairs just to come back to tell us that our TV must have been sold to someone else while we were waiting as there are no more left in stock. He than goes on to say that there is one left but it's in an open box. Again we try approaching the manager who just brushes us off saying to wait because he is helping someone else. We asked him to call another location and confirm that the TV is there for pick up. So after about one hour of waiting we leave the store without our TV and end up driving to a different location for pick up.
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