240 Madison Ave Ste 11, New York, NY | Directions 1001640.750057 -73.981459
Neighborhoods: Midtown, Midtown South Central
I bought their wireless mouse today. The package didn't indicate what size or how many batteries but I was told I could bring it back.
I opened the package and opened the battery lid and found only a place for one battery. It looked to be AA, but my rechargeable AA Eveready battery didn't fit because it was just a tad too wide and too long.
I looked over and saw a AA, cheap generic battery that I had. Put it in and nothing. Not a thing.
The USB thingy was recognized by my computer but the mouse didn't work. It didn't light up or anything.
I called the number on the package before 4pm EST and got a computerized message. Leave a message.
Huge company that sells web related products and they don't have tech support on the weekend. So no one obviously works there. And their product is crappy.
BAD PHONE CASES – I bought this phone case, with velcro, and a buckle, the buckle broke a week later, what a peice of crap, dont buy from ESI, they suck
Thieves and liars – This company is horrible. I bought a cell phone case made by them within 15 min of purchase the clip broke dropping the phone between the car door as it shut breaking the phone beyond use. When i call the company they told me that they were not responsible even tho any retard could recognize that the phone was damaged as direct result of the case failing. They told me that they would not pay to fix the phone and then hung up on me. Would not allow me to talk to a manager and were absolutely worthless. Nothing but THIEVES and LIARS. Wish i could give negative stars.
ESI Cases& Accessories CHARGERS – This company stands behind their products. When the parts for my Samsung i770 fails they mail me another immediately. I will never buy any other chargers. They rock!
FAKE REVIEWS!! – Guys!! .. This is so obvious .. All the Reviews for this company are FAKE - So DON'T TRUST them!
You can check it out for yourself -- the first 8 reviews gave 1star. And then the remaining 20 are 5star!!! .. And all the 20 reviews were written in a span of 3 days!! .. Incredible! If you read the reviews, it is so obvious that they were written by the SAME person - as you will find the same grammatical mistakes!! ..
These guys are not only DISHONEST but also DUMB! For had they been smarter, they would have spaced the reviews over a period of time, or have different people write them.
Trust them at your own risk!!!
The best product support ever – ESI solidly stands by all their products. I own several ESI products for cell phones and now anything I buy for my phone is made by them. Each time i have had a problem (very few) or needed a new tip/connector for my chargers (I only use ESI universal chargers with interchangeable tips) they have always been there to help me or get me the right tip for my phone. I cant say enough good things about this company!
QUALITY PRODUCTS – I PURCHASE A FEW CAR CHARGERS AND CASES FOR MY FAMILY CELL PHONES AND THE QUALITY IS JUST AMAZING . . GREAT PRODUCT AND PRICES WAS GREAT.
EASY SET-UP ,GREAT HELP – HAD A FEW PROBLEMS SETTING UP MY BLUETOOTH HEADSET TO MY PHONE AND I CALLED ESI CASES FOR HELP AND THEY WERE ABLE TO WALK ME THROUGH THE PROCESS OF SETTING UP MY BLUETOOTH HEADSET.
GREAT SERVICE – RECENTLY BOUGHT A TRAVEL CHARGER FOR MY NEW SAMSUNG PHONE AND I GUESS THE CHARGER WAS IN THE STORES BEFORE MY PHONE CAME OUT , SO I CALLED ESI CASES AND THEY WAS ABLE TO MAILED ME THE RIGHT ADPATER FOR MY PHONE . THEY GOT GREAT PRODUCTS AND SERVICES.
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