Jackson Diner

03/29/09

Totally disagree to the one star rating.

by FoodEnthusiast1 at Citysearch

They don’t deserve a star at all. They deserve to be shut down. Wasted money. I should have gone to McDonalds for dinner.

I went there Saturday evening hoping for some good Indian food with family. I was wrong, and embarrassed, to bring my family there. It was so bad I don’t know where to begin in this post. The service was horrible. The food was horrible. Everything was a big disappointment. Let’s just say this was the worst service ever. Even worse than Chinatown service if you people know what I mean. (i.e. pushy in ordering, no recommendations on dishes when requested by us (trust me, nothing there was good), not friendly, never smiled until we paid the bill, took forever to get more napkins, charged us extra for roti we never ordered, dishes were not made to order, and much more).

As for the food, a few of my family members (elders and toddlers) can not eat spicy food. I specifically requested the waiter to have those dishes be mild. The waiter just nodded his head, so I assumed he understood and made a mental note. When the food came, everything was spicy. My nephew couldn’t eat anything but white rice the whole night. Poor kid!!!

What really got me upset was when we requested a booster seat for my three year nephew. The waiter said they do not have any. Right there, I was already skeptical about this restaurant. What restaurant doesn’t have booster seats!!!!! I was right about it. When we were about to pay the bill, I see 5 booster seats against the wall. We didn’t see it from the beginning because the restaurant lighting was dim.

• Pros: None at all
• Cons: Everything was horrible from service to food

11/07/08

Authentic Indian Cuisine

by azteczulu at Citysearch

The food was great and came quick. No real gripes about the food. The ambience is above average for the area that the restaurant is located in. Service was friendly and helpful. If you are not familiar with Indian cuisine just ask the waiter. The restaurant seems oddly empty most of the time though.

• Pros: Spicy food. Helpful and friendly staff.
• Cons: Parking.

09/26/08

Take it or leave it.

by asre at Citysearch

I ordered takeout a couple of days ago, and pointed out to the host taking my order that the price he quoted per dish was not what was shown on the website. He replied that the website hasn't been updated in 8 years because the person in charge of it left. As a matter of principle, I asked him if he could honor the price on the website anyway, and he refused. The different was only $10, so it wasn't a big deal, but just the whole take it or leave it attitude left a bad taste in my mouth. I was already on my way, so I couldn't change my plans, but I would rather give my business to someone who is honest, even if it's more expensive. No wonder there were only 4 people in the restaurant.

• Pros: Accessibility to train service
• Cons: Service